Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1098 results found

  1. microsoft .net .8

    has anyone downloaded the microsoft .net .8

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  3 comments  ·  General  ·  Admin →
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  2 comments  ·  Other  ·  Admin →
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  4 comments  ·  Mail  ·  Admin →
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. stop someone from my account

    someone got into my account and I don't have a cell phone for you to verify only computer.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
  6. Be able to add more favorites to tool bar

    Be able to add more favorites to tool bar

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Toolbar  ·  Admin →
  7. Can't print images in email without downloading??

    I'm still paying for a "Gold" subscription, but I'm beginning to wonder why. What happened to hte "KISS" principle that made AOL great? Everything that used to be easy, now requires "workarounds" to accomplish.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  4 comments  ·  Admin →
  8. Pay Pal access

    I used to access PayPal wiyh AOL. Now it will not and I'm told AOL no longer supports PayPal. If possible I would like to see that enabled again. Then I won't have to use another browser to make payments.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Browser  ·  Admin →
  9. 50 spam emails a day

    paying all this money every month to get 60 spam emails a day ...so sick of this ****

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Mail  ·  Admin →
  10. The constant changes are clearly deleting many good features. If it is already available and it is used, why change it. More options needed

    I want to access all mail like the past, page by page. I need to research previous responses constantly.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  2 comments  ·  Mail  ·  Admin →
  11. I am paying $15.00 a month to use AOL, not be a beta tester

    Either I can't get on AOL or my PC freezes after I do. I am paying $15.00 a month to use AOL, not be a beta tester. It is very annoying.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  2 comments  ·  Admin →
  12. Too Many Problems

    There are too many problems with AOL Gold. This is what happens when companies merge with other companies. Please go back to AOL 9.8. That was perfect.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Please use the "report a bug" option in the Help menu the next time you see these issue. This will send us valuable information to help figure out how to fix any issues you might have.

  13. Desktop Gold Font

    aol gold freeses often. i try to reply, but the page the sender wrote doea not appear. often it blank. so I must use Chrom to replay their mail. Font size got smaller and gray scale, I had to change. All those things happened recently. Also it got very slow and sometimes does not open. I mostly use Chrom AOL. I am paying for Gold. You must fix it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →

    Please use the "report a bug" option in the help menu. This will supply us with useful diagnostic information that can help determine the cause of the issue so that we can resolve it. 

  14. No longer able to save a composed email draft

    There is no longer an option to save a composed email draft??? Even when I right click, there isn't any AOL option or feature that allows me to save this draft. When I exit out of the draft, there was an automatic prompt asking if I wanted to save it. Now, there is nothing and the email just goes away.
    I can not even save it as a file!

    Additionally, when I read the comments that other users have posted about this identical problem, that issue has been been closed by AOL and voting is blocked for other AOL subscribers…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  15. How can I disable the new auto bulleting feature? Whether I use numbers or dashes, auto indent with bullets pops up. Grrr! Hate it!

    How can I disable your new auto bulleting? I want to organize my emails my way, not how some AOL person thinks is good. Quit messing with stuff.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  2 comments  ·  Mail  ·  Admin →
  16. not opening scan mail

    When I write an email and attach a scan document into the email I cannot open the scan document to make sure I am sending the right document. I could always open it before, this issue of not being able to open it started about 4 weeks ago. I have talked to two service people, one said she would send it to another department, however, I never heard anything about it. Both time they took AOL of my computer and reloaded it. Both times it did not work. When I try to open the attachment it opens behind AOL. When…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Admin →
  17. Can't access bank website

    some bank website is working on ADG, some are not due to compatibility issue

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Admin →
  18. Allow AOL users to do away with the VIEWS folder (and sub-folders) in our AOL Mailbox.

    Being unable to delete the "views" folder in my AOL mailbox is a huge irritation to me.  Is there a way to do so that I'm unaware of? I really hope that it's not a matter of  AOL assuming it knows best about what its users need and want . . . 

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  19. File Downloading from a Specific Website

    Cannot download a file from mytrs.texas.gov. his is the first time it happened. Everytime I tried to download a file from this website, there's an error message pop-up. Error: Your pop-up blocker is enabled and may be preventing this document from opening. Please review your browser settings to disable the pop-up blocker. AOL agents already tried to look into it, but it seems like the option to remove the blocker is not available at this moment

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Browser  ·  Admin →

    Please use the "Report a bug" option under the help menu if you see this issue again. That will provide us with some specific information that will help us understand what is happening that might be preventing the download.

  20. aol desktop gold software not including images within email

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

    It appears that AOL is investigating the issue but nothing has changed. I need images to come through in my emails.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →

    Please use the "Report a bug" option in the Help menu the next time you see this issue. This will send us helpful information that will help determine what is going on to cause the images to not appear.

← Previous 1 3 4 5 54 55
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base