Skip to content

AOL Desktop Gold

← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



Tell us how we can improve your AOL Desktop Gold experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3 results found

  1. Desktop Gold (paid version)

    I've been getting these error codes every day for at least the past two months plus. Half the time it tells me I cannot send an email...nor an upload of anything!
    There is two I get one after the other. Help Please
    Error Code-Ec 4008

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. I must be able to edit my birthdate since you system has the wrong birthdate.

    My birthdate is wrong in your system. There has to be a way to edit my birthdate otherwise you are telling the state, hospital, FBI, Social Security, US Navy, US Army and VA are all a bunch of liars which you would be including my parents and the newspaper that reported my birthdate. Do not tell me you can not change it as I have been to computer programming school and I was taught that all information is not "set in concrete".

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. 554: Message not allowed - [299]

    For the past couple of weeks, I have been unable to send email. I receive a MAILER-DAEMON with the body, "554: Message not allowed - [299]". I contacted AOL Support through live chat and was told by a "lulia I" that my account was most likely compromised and to change my password and wait 24 hours without sending mail. I did so, same error. I was just told this afternoon by an "Andrada Z" that my account was likely banned by the AOL servers and to submit a request to have it whitelisted from the Y! Sender Hub. I'm not…

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base

(thinking…)