AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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Background vs Stationery
You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?
17th ranked -
sign on screen make the username box bigger along with the arrow,you have plenty of room why don't you make it convenient for people to use
Regarding sign on screen. Why don't you make the username box bigger making it easier to to log in . Above all the small arrow icon to change users. it's so small and light colored you need a magnifying glass to see it. I can't believe something that is used often is so small .Doesn't anybody that designed this ever tried to use it. You have to be a marksman to hit it with your mouse,every time I sign on it torques me that this was designed so stupid.
129th ranked -
I have two suggestions, first suggestion is to provide a grammar check as you provided the spell check.
First suggestion is to provide a grammar check as you did with the spell check to help prevent writing errors. Secondly, to allow the customer service to take the information from the customer, and to pass it along to whoever they may transfer you to if they cannot provide assistance. Having the customer repeat all the data all over again is stressful when it can be relayed to whoever they are transferring you to, and to save time for the tech as well.
110th ranked -
What the he heck
What exactly is wrong with posting "United Negro College Fund" in a chat room ??
129th ranked -
Desktop and MAC
I want your desktop to be MAC compatible!!!!
153rd ranked -
auto fill option
I have asked before, when will aol have an auto fill option for name, address etc as other browsers Chrome,Mozilla etal
57th ranked -
complaints
one of your advertisers is using a Walmart gift card scam that voilated several laws including SS# and credti card number
185th rankedCould you please provide more info about this ad? Do you have a URL for the site?
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Calendar Look Back
Calendar Only allows a 2-1/2 year look back on a rolling basis.
How about at least 5 yrs ? 10 yr look back even better.
85th rankedWe are aware of this and we are working to resolve the issue.
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GRAY BAR APPEARS OVER CHAT BOX
WHEN I GO TO A CHAT ROOM IN THE CHAT COMMUNITY, THE CHAT BOX WHERE YOU TYPE IS COVERED WITH A GRAY BAR. THIS DOESN'T HAPPEN UNLESS YOU MAXIMIZE THE CHAT WINDOW. THE MINUTE YOU MAXIMIZE, THE GRAY BAR APPEARS COVERING THE CHAT BOX WHERE YOU TYPE. CAN YOU PLEASE FIX THIS?
185th rankedThank you for bringing this to our attention. The engineering team is currently working to resolve this.
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