AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Now that the AOL computer system has erased ALL of my Mail GROUPS... I DEMAND that AOL put MY Address Book... with MY contacts... back on to

    Now that the AOL computer system has erased ALL of my Mail GROUPS...
    I DEMAND that AOL put MY Address Book...
    with MY contacts...
    back on to MY computer...
    as a separate file...
    like it USED TO BE !!!!!!

    AOL had NO right EVER to remove MY contacts from MY computer !!!!!!!!!!!
    .

    63rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    Please let us know if you have lost the contacts altogether, or just the groups you had saved on AOL Desktop Gold. And also, let us know if you can see the contacts/groups on mail.aol.com. You can use the Quick Find option on AOL Desktop Gold as well, to search for the contacts by their name/email address.

  2. 255th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  3. Most of my address book is still missing. Can't add anything new. AOL told me they were "working on it".

    They also said that if more people complained, it would be given a higher priority. This problem has existed for months!

    255th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  4. saving saved messages on AOL on a usb stick from relatives passed away

    I have many messages where family has sent me jokes and messages of love and caring on my saved mail area. I'd like to save them on USB sticks in case AOL stops or won't save messages for us any more. this way my loved ones care and affection and memories won't be gone forever. Can you folks add that link to save them on A USB or disk option?

    255th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  5. Export Address Book in AOL Gold to the AOL App

    I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.

    131st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  6. update email addresses

    This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.

    119th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cursor default

    Place the cursor on Quick Find as the default.

    255th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. Address Book function

    Before ADG it was possible to "letter search" the names and email addresses. That is, pressing the letter of the name or email address would take you to the first name/email address in the group with that letter. Have to manually tab down the list now to get to names/email addresses that we want to access or add to a group.

    149th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  9. Transfer Group and its contents to another AOL ID

    Give us the ability to create a GROUP name with people listed within the group which we can do now.
    Have the ability to share the GROUP and its contents to another AOL user.
    For instance I created a group under my BIZCAM3 and I want to put on my wife's ID also.

    How can this be done?

    149th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  10. I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add commas to addresses in groups

    I send newsletters to 300 people once a month. Addresses often change and I delete my group and create a new one from time to time. Each time I have to add commas to the addresses one by one in step 3 of the Manage Group page. Can this be done automatically?

    49th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  6 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base