'Incoming saved mail' I keep losing folders that I have set up to store some important emails and then I'm told tech can't recover after 7 d
'incoming saved mail' folders are lost and can not be recovered after 7 days so tech told me. WHY? Why are they lost in the first place?
Mail folders can disappear from the personal filing cabinet when uninstalling and reinstalling the AOL Desktop Gold. To make sure you will not lose any folders or emails when uninstalling and reinstalling the software, you can create a back-up of the personal filing cabinet using the Export feature, and after the software is reinstalled you can restore the back-up using the Import option.
To use these features:
1. Click the Settings icon on the toolbar.
2. Click the My Data tab.
3. Click Export or Import.
4. Select your file (when Importing).
5. If exporting, create a password. You’ll be asked for this password when importing the info on another computer. If importing, enter the password you previously created.
6. Once your personal data is imported, you’ll have access to it on AOL Desktop Gold.