HELP
Even after speaking with AOL tech support and explaining were not loading correctly nothing has been done. I was told by AOL tech support " this is how it is now" not it isn't, things are supposed to load properly. You still cannot get into any chat rooms...after reading one article my welcome screen just goes to white....so this is how it is? Really? Tech support lies just to get people off the phone. I wasted an hour today with your tech support only to be told ...this is how it is now as I sit here looking at something is broken and AOL telling me it isn't. WTF...this is the worst service I have ever experienced with ANY company....So tell me are the chat rooms going to be fixed? So they will load properly, so you can see them and actually use them? Because I cannot use them since Tues now...fix this please
sedation1970
shared this idea
Try restarting the computer. After that log into the AOL Gold software and check if you have the latest version of the software (11.0.2066): click on Help > About AOL.
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sedation1970
commented
This is your response...after telling tech support I reinstalled, restarted, even gave tech support remote access and they tell me this is how it supposed to be...so the site is supposed to NOT load chat rooms, NOT load the welcome screen and NOT allow in chat rooms. This needs to be fixed as I am paying for services I cannot use. Then you remove my feedback and don't let me comment on it...FIX YOUR SITE.