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Email is not updating

For the past few days my email is not current. I know there are new mails because they come through on my phone. But Desktop Gold on my computer is not updating. I tried the "refresh mail" but this does nothing. It only updates if I completely shut it down and resign in. HELP!

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Please send us a crash report in order for our engineers to look into the issue you are experiencing. To do that, please follow these steps:

1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send.

For immediate assistance with this issue, please call us at 1-888-265-3733.

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  • s commented  ·   ·  Report

    Same thing here as well

AOL Desktop Gold: Mail

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