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'Why am I unable to send an exe? In the past this has been no issue, but not aol has overstepped and is prohibiting this function.' has been merged into this idea

What is error 440:13004?

Another glitch to keep from sending my mail? I don't understand all the issues with sending mail in this new version of aol.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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  • Louis Lindemann commented  ·   ·  Report

    Why am I getting an Error Code EP-4010 when I try to send some mail ?

  • Mari Dots commented  ·   ·  Report

    Always for the past 20 years or more, I've been able to send exe files to myself or to a friend. Now I get an error message 4010 and the mail will not be sent. Pretty tired of aol changing things around.

  • Harold Wingler commented  ·   ·  Report

    Must be AOL or Yahoo's way of censoring out going mail !!

  • Harold Wingler commented  ·   ·  Report

    Error This request is not allowed code 4010,
    what is this?

  • Anonymous commented  ·   ·  Report

    HELP ... I have experienced various email errors, this is just the latest & I have no clue how to address it.

  • Anonymous commented  ·   ·  Report

    What is error 400:103? AOL Help staff and chat staff do not know
    what it is or how to correct (FIx) the error! ! ! !

  • THAD WOODRUFF commented  ·   ·  Report

    I am the contact person for my high school class. I have email addresses for approximately 193 classmates.

    Up until October 19, 2018, I could send one email with 193 recipient email addresses.

    But now I get error 400:103 when I try to send an email to my classmates.

    I think AOL has flagged me as a spammer even though I have had an AOL account for over 20 years.

    AOL says that they can not even tell me the maximum number of recipients that I can send an email to.

    AOL badly needs a way to fix this situation.

    This is not the way to treat a long time user.

  • Sid commented  ·   ·  Report

    what is this

  • LJ commented  ·   ·  Report

    I am getting Error440:13004 messages. I have tried 7 times to send my message and nothing is going thru. What is the problem with this. I am getting very frustrated with AOL GOLD. Please correct these issues so we can use email like we did with 9.8.2.

  • Mari Dots commented  ·   ·  Report

    As usual, no explanation, and now a new error message... 440:13004. So what is this one about? Why couldn't I reply to an email without that message coming up. I sent an email to the intended person that went thru but not when I was trying to use the reply. So much doesn't work with aol anymore, no refresh button, no backgrounds available in emails, the list goes on and on. Totally dissatisfied with aol.. totally.

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