Next time you have an upgrade try not to have it affect access
A weeks ago on AOL a popup came up about an upgrade and I clicked it on and after that, I was not able to access AOL from the icon I have on my desktop. Your support team worked on this but when we kept trying to access it again from desktop again, it wasn't opening as it should
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MARGARET HOUSE
shared this idea
There was a Windows Update that caused an issue similar to this. This has been fixed in the latest AOL Desktop Gold update.