AOL Desktop Gold


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  1. CAN'T CONTACT YOU

    I CAN NOT SEE THE COMPLETE PAGE OF MY ( CONTACTS ) THE LAST BOTTOM PART DOES NOT SHOW
    I HAVE IMPORTANT INFORMATION THERE THAT I CAN NOT READ.
    AND I CAN NOT GET ANYONE TO SPEAK WITH AT AOL.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  2. I am having a hard time editing my address book

    I am having a very hard time editing my address book

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    5 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  3. address book

    yet another day goes by--probably 10 days now?? with no response from AOL technical support. My contacts list has disappeared in AOL desktop Gold only. can not get any support or help from AOL. Now I am starting to have the true meaning of AOL. A******* on Leave. What does it take to get help with this pitiful software

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    4 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  4. Was inputting an address the system doesn't put it into the folder I have clicked on. The address shows up but only in 'general.'

    Was inputting an address the system doesn't put it into the folder I have clicked on. The address shows up but only in 'general.'

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  5. Help! My address book is not working well at all.

    Hello; For the last few days, anytime I make a change to my aol address book, I'm getting messages where the address book function is having problems and to try again in five minutes. I wait ten minutes, try again, but continue to get the same message. Yesterday I created several groups and this morning, they showed up just perfectly in my address book. Tonight, all but two are gone. This is really causing me a lot of stress, since I use aol to notify my church family of sickness, info, etc. What's going on? Thank you!

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    3 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  6. Aol is not saving new contacts in my address book It saves it on the screen but as soon as i leave the window and return its gone help!

    Aol is not saving new contacts in my address book It saves it on the screen but as soon as i leave the window and return its gone help!

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  7. Address book keeps changing addresses and when I delete bad ones they just keep coming back

    Address book deletions keep coming back and no matter how often I delete them they still come back.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. Address Book. Can you tell me why AOL adds the email address of someone whom I have created as a new address? This is very concerting and f

    Address Book. Can you tell me why AOL adds the email address of someone whom I created as a new email address. This is very disconcerting and fills up my address book.

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    1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  9. Address Book

    garding addressbook.
    I attempted to make a minor change on the address of someone where the address was "dave" to just make it "Dave". However that one address change caused a number of other addresses to jump over into the name box and then have a complete blank in the address portion. I therefore requested AOL to take a recent entire address book for "*****@aol.com" and restore the entire address book with one from a few days earlier on the AOL's files.
    My phone number is *
    -*-or *--**and my cell is *-

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    2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  12. This is perhaps more of a complaint. AOL continues to drop individuals from my Address Book.

    This has now happened over 20 times. It appears to be happening to members of groups that I send out emails to frequently -- usually the first two to six individuals in a list.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  13. Editing My Address Book

    When Editing My Address Book, once I delete an entry, the system jumps back to the top of the list. Very annoying! Make the system stay at the point of "edit."

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stop auto adding opened mail to the address book

    I have unchecked the box to auto add email addresses , and AOL, wait OATH, seems to still do it, STOP! AOL wasn't even this bad. I see programmers really know how to mess things up.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  15. Old email addresses reappeared

    All of a sudden I have old addresses in my address book. These were deleted years ago. AOL strikes again!
    Now must go through and delete again over 40 addresses.
    New and improved AOL? Please stop improving.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  17. My AOL Desktop Gold has gone crazy...attaches my "Vietnam Veteran" letter to everything, my emails sent, my address book names...everything.

    EVERYTHING IS OPERATING INCORRECTLY...ESPECIALLY THE ADDRESS BOOK, BUT EVERYTHING IS HAYWIRE. TRIED TO CALL YOUR HELP...COULDN'T GET THRU. VERY UPSETTING.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  18. SYMBOLS USED IN ADDRESS BOOK

    Andy's AT&T should read Andy's and AT&T. The & and ' symbols are not correct in my address book. I did not make the changes as there are others. For some reason something automatically changed my information!!!

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  20. I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold!

    Don't like Gold I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold! Also names have disappeared from my group lists. Sometimes cannot send out an email.

    Your tech help people are fabulous. Dump Gold!

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
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