Address Book
garding addressbook.
I attempted to make a minor change on the address of someone where the address was "dave" to just make it "Dave". However that one address change caused a number of other addresses to jump over into the name box and then have a complete blank in the address portion. I therefore requested AOL to take a recent entire address book for "*****@aol.com" and restore the entire address book with one from a few days earlier on the AOL's files.
My phone number is *-*-or *--**and my cell is *--. My own email address is "*******@aol.com" Thank you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Vivian commented
It's been about ten days since the address book stopped allowing me to make any changes at all to it. I can't add, delete, switch names between groups . I have called tech support and so far been transferred to four different 'levels' of tech support and the fifth time, I was told the problem would be sent to an engineer. In the last few days, I've received no feedback at all from AOL. Please fix this asap! Thank you!
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Roger Kirchner commented
Its frustrating AOL never seems to fix anything. I have repeatedly tried to add to my address book only to received a default message saying try again in 5 minutes. Doesn't anyone at AOL care?
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ALBERT DE PIETRO commented
I've posted this and many other bugs thru Report Bug many times with no resolution. On PC Win 10 when initiating an email by right-clicking a file and selecting "Send to > Mail Recipient" while the AOL app is NOT open, the AOL app correctly opens a Write Mail mail window, but does NOT load your saved addresses in the To: field.