I attempted to make a minor change on the address of someone where the address was "dave" to just make it "Dave". However that one address change caused a number of other addresses to jump over into the name box and then have a complete blank in the address portion. I therefore requested AOL to take a recent entire address book for "*****@aol.com" and restore the entire address book with one from a few days earlier on the AOL's files.
My phone number is *-*-or *--**and my cell is *--. My own email address is "*******@aol.com" Thank you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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ALBERT DE PIETRO commented
I've posted this and many other bugs thru Report Bug many times with no resolution. On PC Win 10 when initiating an email by right-clicking a file and selecting "Send to > Mail Recipient" while the AOL app is NOT open, the AOL app correctly opens a Write Mail mail window, but does NOT load your saved addresses in the To: field.