AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. We're glad you're here

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  2. What happened to my favorites on the tool bar

    Why do my Favorites no longer show up on the tool bar.

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    5 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  3. Windows 10 was updated and AOL doesn't display favorites in toolbar or save sites passwords.

    Are you doing anything to solve this this problem? I have to continue to re-boot 3 or 4 times until I get all my favorites back in the toolbar but I still loose my signed in passwords no matter what. And when I switch screen names my favorites are gone under that screen name. You can contact me under either of my screen names. Or will you ignore me as you've been doing? posted 12/2/2020

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  4. I called you three times about a serious problem and all the calls dropped off!!!

    My favorites in Desktop gold keep getting blasted away!

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  5. Favorites

    Favorites

    AOL is adding items to my favorites list that I don't want or need and that duplicate news and other things that I already receive in my AOL newsfeed.

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →

    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our team at 1-888-265-3733.

  6. Remove AOL Premium Services from My Favorites! I didn't elect to have it the and I do not want it to appear there.

    Remove AOL Premium Services from My Favorites. I did not choose it to be there. That is MY FAVORITES and not yours.

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    1 comment  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  7. blach screen on favorites

    black screen on favorited

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Favorite Places keep ending up in other folders!

    My carefully arranged favorite places keep jumping into other folders. Sometimes 10 or more a day! I then have to search for where they ended up and drag them back to the correct folder.

    After 20 years I am finally thinking of using other services.

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  10. Favorite Icons on Menu Bar.

    On the menu bar at the top of your home page, there is a place to put an icon of frequently used sites within a small box. You can select what order your want the icons to display. Move left, move right, first, last etc The icons will not remain in the order you set up. When you re-open AOL, those are rearranged. Frustrating.
    .

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  11. favorites

    i want to be able to open my e-mail and see my favorites and be able to utilize them. they dont even show on the tool bar anymore. i am about ready to cancel this service. having to enter and put in password and agree to terms every time is frustrating! please help!

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