1196 results found

1. The Desktop Gold is the worst "upgrade" EVER (see below)

   AOL Gold is a disaster! The worst "upgrade" yet! I know you have told us that the "security" is better, but I can't see one single way how that manifests. Actually, there is not one thing in this Desktop Gold that is an improvement over 9.8.2, and in many ways, the software is FAR worse. Here's a detailed list of my complaints:

   1. EVERYTHING you do is slower. Every single action taken. Anything you click on takes longer to pop up than ever before. This applies to clicking on a hot link, on a photo, on your mailbox, on any individual mail, on "next" when seeing a slideshow, etc. EVERY SINGLE ACTION you try to take is slower to happen. How on earth do you call this an upgrade? And what does having "better security" have at all to do with slower functioning?The delay which now happens when you click on something, sometimes as long as a full 3 seconds, was NEVER there on any of your previous AOL versions. It makes the overall experience worse than ever before, and clearly more time-consuming.

   2.When you click on your mailbox to see what mails you have, there is an ad covering about one quarter of the page, that was on the bottom in 9.8.2, but now is on the right side, covering many of the email subject headings. So you have to expand the box to see the complete heading. This also applies to the text of the email itself, which is now much narrower because of the ridiculous and obnoxious placement of that ad. How on earth is this an improvement, for your members, over the ad being on the bottom? If anything, it shows that you bowed to the advertisers to place the ad vertically, rather than horizontally on the bottom, to place it more in our faces. Is that fair to your loyal members? We now have to expand things to see what was easily visible before! It is an absolutely disgusting aspect of Desktop Gold.

   1. When you want to find, and return to, a previous AOL page, all you had to do in 9.8.2 (and all previous versions) was to click on the "down" arrow to the right of the address box. That would bring up the last 100 or so sites you visited. Every single one. But that isn't true any more. Now the list often is missing many of the last ten to twenty sites. It is now a digest, rather than an actual list of ALL sites, as many are missing. How is that an improvement over previous AOL versions? And why on earth would this function be WORSE in a supposed "upgrade"?

   2. in previous versions, you used to be able to block any further unwanted emails from a sender by just right-clicking on the sender's address, and then clicking on "block" from the list that appeared. That no longer works. Now, you have to 1)copy the address, 2)open up AOL Mail, 3)click on "block unwanted mail", 4)paste the address into the box, then, 5)click on "save". Five tedious steps instead of one step. Why on earth would you have purposely removed the right-click blocking function in this supposedly "improved" AOL software? How in the world is removing a very important and convenient function an "improvement" over the previous software? Simple answer - it isn't. So why would your software developers have purposely removed this function? Simply disgusting!

   3. Many times (but not always) while typing an email quickly, there is a one or two second hesitation before a block of two or three words appear. That NEVER happened in any previous AOL version, and is annoying. Very annoying.

   4. I liked the fact that in ALL previous versions of AOL, the favorites list was always arranged as I chose it to be. I would often group many things one after the other, such as multiple sites on the same topic, or many different movie and TV quizzes, etc. Suddenly, and with no warning whatsoever that this was going to happen - the favorites list is now alphabetized. Now it's MUCH harder to find certain things than you think. Oh, you may say, you can always do a search for a specific site, but I often don't remember the exact title of that site! And even if I did, it's still an extra step that was unnecessary before, when, for example, I had twenty television quizzes in a row (sometimes having the word "TV" in the heading, sometimes "show", sometimes "program", etc.) Now, I would have to go finding those saved sites, with multiple queries, as opposed to just visiting them one after another in their ordered placement on my favorites list. And even if I can find them with that search function - why should I have to, when, before, I had them all in a row? And that same ability to search would still be there even had you left the order in the way I liked it before. So instead of offering us the OPTION of having the favorites list alphabetized - you forced it upon us! Why not offer that option? And, once you have a search bar, what the heck is the need to force alphabetizing it? What advantage does that carry? Another absolutely horrendous and totally unnecessary change. So why did you force it upon us?

   7.Holding down on the space bar, instead of leading to a smooth lateral movement of the cursor, most often leads to a jumpy movement, with several delays. No, it is not a problem with my computer, as it does not happen on any other site nor when I'm just typing in Microsoft. It is most definitely a software issue with the Desktop Gold.

   Folks, when I've called to complain, I have actually been told, by multiple technical support people, that the Desktop Gold is a "work in progress". A WORK IN PROGRESS? This is a program that you advertised for MANY months before it came out. So, in other words, you had a very long time to fix the glitches, and did absolutely nothing. Many of the above complaints were given to your tech support people MONTHS AGO, when I first was able to test this "upgraded" software. And not a **** thing has been done, as of yet, to correct one single one of the problems I've reported. So what on earth have your software developers been doing all this time? A "work in progress" means attempts are being made to improve it. Yet you folks have not improved one single thing since my first complaints months ago! I also don't understand this "work in progress" nonsense. If the software wasn't yet ready - WHY ON EARTH DID YOU BASICALLY FORCE US TO SWITCH TO IT NOW??!?!! How would you feel if you bought a car that had many problems with it, a car that you were FORCED to buy, that was FAR worse in every single way than the previous model? Would you find it acceptable if the manufacturer told you, after you were forced to buy it, that it's a "work in progress"? Are you kidding me? If it was still a work in progress, then you should have waited to work out the glitches before forcing your members to buy it. Any other company that pulled this kind of **** (sorry, but that's exactly what the "work in progress" excuse is...) would be forced out of business!

   Folks, as I've already said - THERE IS NOT ONE SINGLE THING IN AOL DESKTOP GOLD THAT IS AN IMPROVEMENT OVER 9.8.2. Not one single thing! And MANY aspects of this "upgrade" are FAR worse than 9.8.2, and even than so many of the previous versions!

   The fact that you folks FORCED us to download AOL Gold is something you never did before. If I was happy with an older AOL version, I was always able to keep using it for as long as I wanted rather than having to download an upgrade I didn't like nor want. But being FORCED to download this horrendous software, which has not one single improvement over 9.8.2, and in so many ways is MUCH WORSE - is disgusting. obnoxious, and reprehensible! The only reason I'm sticking with AOL is because, in general, it has always been the best software out there. But this carelessly developed, lower quality Desktop Gold has me questioning my loyalty. And the disgusting "it's a work in progress" nonsense is so very irresponsible, especially in something we were FORCED to download. An overall horrible actual downgrade, rather than the upgrade you claim it to be. You should recall the Desktop Gold software, and let us go back to 9.8.2, until you can fix the obvious problems with this horrible "upgrade". Admit your mistakes, fix the obvious problems with this cynical downgrade, and stop calling something which should have been a fixed, finished product months ago a "work in progress".

                                                            *****************
                                                            ******@aol.com
   

   AOL Gold is a disaster! The worst "upgrade" yet! I know you have told us that the "security" is better, but I can't see one single way how that manifests. Actually, there is not one thing in this Desktop Gold that is an improvement over 9.8.2, and in many ways, the software is FAR worse. Here's a detailed list of my complaints:

   1. EVERYTHING you do is slower. Every single action taken. Anything you click on takes longer to pop up than ever before. This applies to clicking on a hot link, on a photo, on your mailbox, on any individual… more
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   0 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   Thank you for your feedback, will send it over to the AOL Gold desktop team, making sure the features you mentioned ( block sender directly from the email window, showing all visited websites and reorder favorites) become a priority and will be added in the future releases. Currently, we don’t have an estimated time frame, but we hope the majority of the features our members are asking for will be implemented soon.

   To resolve the slowness and performance issues, please try the troubleshooting solutions below:

   1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.

   2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: https://help.aol.com/articles/restart-the-computer

   3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with this, please refer to the following help article: https://help.aol.com/articles/enable-only-essential-startup-programs

   Here are some tips to expand the size of the mailbox window:

   1. Drag one of the four corners of the mailbox window to your desired size and position.
   2. On the top of the AOL Desktop screen, click “Window” then choose “Save Window Size and Position” from the drop-down menu.
   3. Hide the folders in the mailbox to have more space for the emails. To do this, click on “Hide Folder List” on the bottom left corner of the mailbox, or click on the arrows between the folder list and the email list and drag it towards the left side of the screen.

   Thank you for your feedback, will send it over to the AOL Gold desktop team, making sure the features you mentioned ( block sender directly from the email window, showing all visited websites and reorder favorites) become a priority and will be added in the future releases. Currently, we don’t have an estimated time frame, but we hope the majority of the features our members are asking for will be implemented soon.

   To resolve the slowness and performance issues, please try the troubleshooting solutions below:

   1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.

   2. Restart the computer. This… more

2. Green square on very top bar

   there is a green box with an orange design in the top right tool bar. I have no clue as to what it is or what it is for. If I run my mouse over it, it goes away but reappears when the mouse is moved away. I don't know where it came from or what it does.

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   1 comment  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   I think you might be referring to Premium security pop-up in Gold. You can find more info about them here: https: //help.aol.com/articles/aol-desktop-gold-premium-security-features-faqs
   If you want to disable the pop-ups go to Edit > Browser Settings > Premium Security.

3. Scale is much too large for my laptop resolution and no longer able to adjust it down to size!

   The new Gold version appears childlike and grossly out of scale for my laptop screen. It is too large to fit into my screen. What happened?
   It is not even possible to reduce the windows (and font sizes) enough to view the bottoms of the pages or software itself.

   I cannot reduce the resolution on my laptop more than it is, nor would I want to, since it is set for all other applications on the web and browsers too.

   The icons, print and window sizes are huge and the scale of the font does not change with the window.

   Not functional... we pay for our AOL service, and also for our parents services, but will have to dump AOL forever if this is not remedied immediately. WHY DID YOU RUIN OR TERMINATE THE EXISTING DECENT VERSION?
   IT HAD SOME GREAT FEATURES AND CUSTOMIZATIONS.

   The new Gold version appears childlike and grossly out of scale for my laptop screen. It is too large to fit into my screen. What happened?
   It is not even possible to reduce the windows (and font sizes) enough to view the bottoms of the pages or software itself.

   I cannot reduce the resolution on my laptop more than it is, nor would I want to, since it is set for all other applications on the web and browsers too.

   The icons, print and window sizes are huge and the scale of the font does not change with the window.

   … more

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   1 comment  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   We built the New AOL Desktop from the ground up with the speed and reliability of the latest technology. We are updating it every 2 weeks, please continue to send us feedback of what features you would like to see implemented.

   To change the screen resolution please check this article: https://help.aol.com/articles/how-do-i-change-the-windows-screen-resolution

4. Pull the release and allow AOL 8.2.2 to be accessed until you work out the bugs

   I have enjoyed an AOL Bulk Mail Exemption for the nonprofit PaForestCoalition.org for 17 years. After downloading AOL Gold, I lost over a dozen mailing lists - e-mail addresses of over 2,000 members.

   This ranks as the worst rollout ever.

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   0 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   It is possible that some contacts were saved offline in the old AOL Desktop (version 9.8 or lower). Since the option to export the address book from the old AOL Desktop is not available, we recommend opening the Address Book in from the old AOL Desktop (there is no need to sign in, in order to open the Address Book) and after retrieving the missing contacts, to manually add them in AOL Desktop Gold (they will be saved on the server, and can be accessed from different devices).

5. FIND MY 2 YEARS OF MISSING EMAIL!

   Fix what is obviously screwed up!

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   0 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   To resolve this issue, you’ll need to import the saved data from the old software into AOL Desktop Gold. Please follow the steps in the help article below.

   https://help.aol.com/articles/aol-desktop-importing-your-personal-information

   If the problem isn’t resolved after running the Import Wizard, please call our AOL Desktop Gold team at: 1-888-265-3733 for more assistance.

6. Should have been given choice, whether to go with new Gold, or stay with old version.

   There are still some of us who use dial up !!!!!!!!!!!

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   2 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   The AOL Desktop Gold requires a Broadband connection, but you can still use your AOL Dial-up through the AOL Dialer and AOL Shield browser. To set up your AOL Dialer and AOL Shield for Dial-up Access, please call us at 1-800-827-6364, and one our tech agents will be able to help.

7. can we toggle on/off the mail folder list link

   can we toggle on/off the mail folder list link

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   0 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   You can click on the Hide Folder List on the bottom left side of the mailbox screen, but please keep in mind that settings will not remain saved after you close the software.

8. Missing Favorites

   I feel not all my favorites we're transferred.

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   10 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   To resolve this issue, you’ll need to import the saved data from the old software into AOL Desktop Gold. Please follow the steps in the help article below.

   https://help.aol.com/articles/aol-desktop-importing-your-personal-information

   If the problem isn’t resolved after running the Import Wizard, please call our AOL Desktop Gold team at 1-888-265-3733 for more assistance.

9. "ctrl-f" not working on AOL Gold except in "write mail"

   "ctrl-f" not working on AOL Gold except in "write mail"

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   0 comments  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   Find in Top Window is designed to work only when having a web-page or email opened on the screen. The Find in Top Window option will be grayed out when no web-page or email is opened on the screen (it will not work in the mailbox window).

   Please make sure you have the latest AOL Desktop Gold version by clicking the “Help” button on the top, right corner of the window, and selecting " About AOL" from the drop-down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.

   If the version is lower than 11.0.1550, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload.

10. Why did our calendar disappear, I lost all of my important dates over that

    bring back our calendar with the reminders option for important dates.

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    7 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    Go to calendar.aol.com and save it in the favorites to find it easily. On the top right corner of the page click the heart-shaped icon and select Add to Favorites from the drop-down menu.

11. can you make the signature show-up automatically without having to manually click on it?
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    0 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    You can set a default signature to appear in the mail compose window by following the steps:
    1.Click the Mail menu at the top of the window.
    2. Select “Set mail signatures” from the drop-down menu
    3. Select the signature you want to set as the default signature.
    4. Click Default On/Off. A blue check mark appears next to the signature name.
    Changes are saved automatically.

12. Why do I have to do 3 click operations to get the email screen larger? It's terrible! Make the margins and the ads smaller!
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    3 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    I appreciate your feedback on the ads. Please try these steps to improve your experience:

    First, you can expand the mailbox window size by following the steps:

    1. Drag one of the four corners of the mailbox window to your desired size and position.
    2. In the top right corner of the AOL Desktop, click " Window" then choose " Save Window Size and Position" from the drop-down menu.

    Secondly, you can hide the folders in the mailbox to have more space for the emails. To do this, click on “Hide Folder List” on the bottom left corner of the mailbox, or click on the arrows between the folder list and the email list and drag it towards the left side of the screen.

13. Revamp all windows in AOL Desktop Gold. Graphics are awful. Functionality went backwards.

    Windows are too small for the large print sizes. Its screwed up the functionality of email, news pages, and downloadable sites such as my online banking sites. Whoever directed the forced movement to AOL Desktop Gold should be fired. In fact, it should have already occurred.

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    0 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for your feedback, will send it over to the AOL Gold desktop team, making sure the features you mentioned become a priority and will be added in the future releases. Currently we don’t have an estimated time frame, but we hope the majority of the features our members are asking for will be implemented soon.

14. THIS ARBITRARY DECISION TO DISALLOW DESKTOP ON OLDER COMPUTERS IS UNFAIR BUSINESS PRACTICE.

    THIS ARBITRARY DECISION TO DISALLOW DESKTOP ON OLDER COMPUTERS IS UNFAIR BUSINESS PRACTICE. I am paying to use AOL desktop but my older -- and perfectly functional computer -- is not able to install it. You technicians agree that the computer is too old for Destop Gold to work and yet I am NOT allowed to maintaine Destop 9.8. Do you realize how unfair you are to those with older computers who have loyally supported AOL for years? I might argue that you are discriminating against those on lower imcomes and also, against seniors. IF you MUST insist on inflicting this botch on your consumers, surely it is ethical to at least allow those whose computers are incompatible to retain their workable system.Your arbtrary desision i decision is UNFAIR and DISCRIMINATORY

    THIS ARBITRARY DECISION TO DISALLOW DESKTOP ON OLDER COMPUTERS IS UNFAIR BUSINESS PRACTICE. I am paying to use AOL desktop but my older -- and perfectly functional computer -- is not able to install it. You technicians agree that the computer is too old for Destop Gold to work and yet I am NOT allowed to maintaine Destop 9.8. Do you realize how unfair you are to those with older computers who have loyally supported AOL for years? I might argue that you are discriminating against those on lower imcomes and also, against seniors. IF you MUST insist on inflicting… more

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    0 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    We anticipate all older versions of the AOL Desktop software to change over to AOL Desktop Gold over the upcoming year. We developed this new and enhanced AOL Desktop Gold software to replace the older AOL Desktop versions on the market today.

    In order to update to Gold, you will need to update your Windows software to the latest Windows Operating System. The minimum system requirements for the latest version of the AOL Desktop software are Windows 7, Windows 8, Windows 8.1, Windows 10, Internet Explorer 7+

    You will no longer be able to access your old AOL Desktop software, but you will always be able to access your email through an external browser like AOL Shield at mail.aol.com

    To download and install the AOL Shield for older operating systems as Windows XP/Vista, please follow the steps from the following help article: https://help.aol.com/articles/aol-shield

15. When are you going to integrate the finance - portfolio with Wells Fargo again. It has been over two years since that stopped working.
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    0 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    In order to add a brokerage account in your AOL Finance portfolio, please follow these steps:

    1. Sign in to http://aol.com/portfolios and go to your Holdings page (located at the top of your screen)

    2. Click +Add Portfolio.

    3. Search for “Wells Fargo Advantage Founts”

    4. Enter your credentials for the account you have selected.

    5. Click Sync Brokerage.

    If you have other questions about managing your portfolio or have problems setting up your brokerage account, we have several different options for you to contact a Technical Support agent who would be glad to assist you. Please reach out to them through one of these methods:

    - By Email at aolfinance-support@sigfig.com
    - By Phone at 1-(855) 267-6269 (8am to 8pm EST, Mon-Fri only).

16. The old favorites is saved with .pfc extension. The new AOL gold is saved with .fav my question is how to copy the old .pfc to the new fav

    How to copy the old .pfc to the new AOL gold .fav
    Will the two extensions work together or we have to convert.
    Things are getting difficukt in the new Gold.
    Your reply is appreciated.

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    1 comment  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    The software will read both .pfc and .fav files types. To replace your current list of favorites with a .pfc file, or to append this type of file to the current list of favorites, click on the Manage button on the bottom of the Favorites Places window, then click Replace or Append. We recommend making a back-up of your current list favorites before making any changes to it. To make a back-up, go to Manage and click Save at the top of the window.

17. WHY CAN'T I DELETE A MAIL I JUST READ FROM BOTTOM OF LETTER AS *** BEFORE *** ??? ARE YOU GOING TO TELL ME NOW I HAVE TO CLOSE FROM READI

    WHY CAN'T I DELETE A MAIL I JUST READ FROM BOTTOM OF LETTER AS *** BEFORE *** ???

    ARE YOU GOING TO TELL ME NOW I HAVE TO CLOSE FROM READING & THEN DO FROM THE MAILBOX WHERE ALL LETTERS ARE LISTED TO READ.??? CAUSING ME TO LOSE MORE TIME TO DO THIS ????

    WHAT KIND OF ******** IS THIS. ????

    NOW YOU WENT & MADE A SPECIAL **** COMPLAINT PAGE *** WHICH YOU SHOULD *** SEND *** TO EVERYONE **** SO THEY KNOW ALL **** THAT PEOPLE ARE SAYING *** ABOUT YOUR GREAT GOLD **** *** THAT DOES NOT WORK *** NO MATTER HOW HARD YOU TRY TO MAKE IT WORK, IT ****:::: GO BACK TO 9.8 BLUE & MAKE IT ** FREE **** AS IT WAS BEFORE !!!!

    WE NOW *** PAY *** FOR **** THAT *** DOES NOT *** WORK ***

    FIX IT FIX IT FIX IT FIT IT *** IT'S BEEN FAR TOO LONG *** AND WE HEAR THE SAME **** FROM YOU ***

    *** WE ARE LISTENING TO YOU *** AND ARE WORKING ON IT ***

    7 TO 8 MONTHS LATER --- NOTHING IS WORKING RIGHT ???? WHY ????

    IF YOU ARE REALLY LISTENING FIX IT *** EITHER **** OR *** GET OFF THE POT ***

    WHY CAN'T I DELETE A MAIL I JUST READ FROM BOTTOM OF LETTER AS *** BEFORE *** ???

    ARE YOU GOING TO TELL ME NOW I HAVE TO CLOSE FROM READING & THEN DO FROM THE MAILBOX WHERE ALL LETTERS ARE LISTED TO READ.??? CAUSING ME TO LOSE MORE TIME TO DO THIS ????

    WHAT KIND OF ******** IS THIS. ????

    NOW YOU WENT & MADE A SPECIAL **** COMPLAINT PAGE *** WHICH YOU SHOULD *** SEND *** TO EVERYONE **** SO THEY KNOW ALL **** THAT PEOPLE ARE SAYING *** ABOUT YOUR GREAT GOLD **** *** THAT DOES NOT… more

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    1 comment  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    Once you read an email and you wish to delete it simply click on the “Delete” button on the bottom of the screen.

18. I can't seem to copy email addresses in the " To" field anymore to put into a group mail list like I used to. Much more of a hassle to add t

    Is there a way to select and copy addresses typed in the "To" field anymore? I used to put a number of them there to do up a new " group" list , copy them all at once to add them all together to the list rather than adding each one as you have to do now. Also- used to copy them individually to put into the body copy of the email- can't copy them now. Is there a way to do this not using " edit" "copy" in the task bar?

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    3 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    You can right-click on any email address in the To field and choose “Copy All” from the drop-down menu. Then paste them into another location.

19. Fix the problems!!

    Sometimes when saving Drafts, it is very slow. Then I'll find that duplicates and even triplicates are being saved. I spent an hour and a half on the phone yesterday with the Desktop Gold Tech office, and thought this problem was fixed. It is not. I have complained about this numerous times. If you won't fix it, bring back 9.8.2. I've sent this under Report A Bug also. Hopefully someone will read this.

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    2 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    We are unable to replicate this issue. Please make sure you have the latest AOL Desktop Gold version by clicking the “Help” button on the top, right corner of the window, and selecting " About AOL" from the drop-down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.

    If the version is lower than 11.0.1550, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload. If the issue persists after updating the AOL Desktop, please let us know.

20. Images in Signature File and Celebrity Voices

    I need to be able to place images on my saved signatures, like 9.8 allowed. This is something I really need to continue being able to do. Also bring back Celebrity Voices, so I do not have to use the standard, boring AOL default sounds.

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    0 comments  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for your feedback, will send it over to the AOL Gold desktop team, making sure the features you mentioned become a priority and will be added in the future releases. Currently, we don’t have an estimated time frame, but we hope the majority of the features our members are asking for will be implemented soon.

    To add a photo in the email signature open the picture in a Photo Editor (we recommend Microsoft Paint), and after using the Selection tool to select which part of the photo you want in your signature, copy the selection using the Copy function in your photo editor, or with the CTRL+C keys on your keyboard. After copying the photo selection go to the Set Mail Signatures option in AOL Desktop Gold, and paste the photo in the signature compose window by using the CTRL+V keys on your keyboard.