Fix the problems!!
Sometimes when saving Drafts, it is very slow. Then I'll find that duplicates and even triplicates are being saved. I spent an hour and a half on the phone yesterday with the Desktop Gold Tech office, and thought this problem was fixed. It is not. I have complained about this numerous times. If you won't fix it, bring back 9.8.2. I've sent this under Report A Bug also. Hopefully someone will read this.
We are unable to replicate this issue. Please make sure you have the latest AOL Desktop Gold version by clicking the “Help” button on the top, right corner of the window, and selecting " About AOL" from the drop-down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.
If the version is lower than 11.0.1550, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload. If the issue persists after updating the AOL Desktop, please let us know.
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Anonymous commented
get techs that give a ****
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Kathleen Lipovac commented
2 days ago I spent an hour and a half on the phone with DesktopGold tech support. The problem has been delays in saving some emails to drafts and in sending some emails. I thought this problem was fixed. It wasn't. When this happens, often times duplicates are being saved, and duplicates are being sent out! We run a small business. This is not a good business practice. Please fix the problem!!! I have talked to tech support numerous times about this same issue.