AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1043 results found
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Scam Messages
I get at least 3 scam messages every day. The say I won something, an account of mine will be cancelled or my my computer has several viruses. I need to contact them immediately. It would be nice to be able to report these to AOL and once verified by AOL do not allow them through the system at all. Some probably use different addresses but AOL should be able to quickly identify them all by the common message. It is time for the various email networks do something.
Hi there! We are sorry to hear you are encountering these issues. Our suggestion would be to access our article regarding these kind of situations at: https://help.aol.com/articles/protect-yourself-from-internet-scams. We hope this will help you out.
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will not send emails to gmail accounts
will not let me send email to gmail accounts said MAILER-DAEMON
Hi there! We are sorry about the issue that you are encountering. Our suggestion would be to access our help site on: https://help.aol.com/articles/what-is-a-mailer-daemon-message-and-why-did-i-receive-one . Do make sure the recipient email address is still available or is written correctly.
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I have Desktop Gold...paying for it! However, I do NOT seem to have any of the features of "Gold". Maybe I do not have the correct version?
I have Desktop Gold...paying for it! However, I do NOT seem to have any of the features of "Gold". Maybe I do not have the correct version? I am currently on 11.1.4687 Please advise!
Janning197@aol.comHi there! We are sorry about the issue that you are encountering. Our suggestion would be to access our help site on: https://help.aol.com/search?q=aol+desktop+gold&submitIcon=&rp=&s_chn=prt_bon&s_it=comsearch . You can also get in touch with our On Call Premium Support by tapping the "Contact Us" button.
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unable to print a web-page
aol desktop gold can detect and print an aol website or page but other than that it leaves blank page when attempting to print
Hi there! We are sorry about the issue that you are encountering. Our suggestion would be to access our help site on: https://help.aol.com/ where you can get in touch with us by tapping on the "Contact Us" button.
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Unable to add multiple email addresses
When I try to add multiple contacts into the " To" line the line moves in the content box after typing 2 contacts, and then i need to click again on the " to" line and type in another contacts, then the bar moves again
Hi there! We are sorry about the issue that you are encountering. Our suggestion would be to access our help site on: https://help.aol.com/ where you can get in touch with us by tapping on the "Contact Us" button.
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Carousel on Aol Desktop Gold
my computer was hacked and after that my aol desktop gold not orking properly the carousel on the aol desktop gold is too small and whe i print an email as per tech support report a bug but theres also an error message
Hi there! We are sorry that you are experiencing this situation. We would suggest that you access our help site on help.aol.com where there shall be a section regarding Desktop Gold.
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ERRONIOUS AND PERSONAL INFORMATION POSTED!
kindly explain how a private email addressed to the Better Business Bureau of CA regarding a personal incident between Citibank of CA and myself was made public on AOL???
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scrambled mail service
my mail keeps telling me that i have to sign in again and again to get to read my mail and mty saved mail has been dropped from my list.
Hi there! We are sorry that you are encountering this issue. While we cannot provide support directly from here, we would suggest that you access our help site: help.aol.com where you are provided with more info on how to fix the issue at hand. We hope this will help you out.
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NordVPN
We purchased NordVPN from AOL. For months is opened via my Start Menu. NOW, it does not open and wants me to have an account--WHY
Perhaps i should just cancel NordVPNReilly
Please contact one of our Technical Support agents to investigate this at 1-888-265-3733. Our experts are available 24/7 by phone.
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writing email
have "cc" box appear when I strike "write"
We received a lot of feedback from users that wanted to see more space for the typing area of the email when they were typing so we collapse the rest of the write mail window to accommodate that. However, if you prefer to see the CC or BCC fields all the time, you can easily turn them back on in settings -> Mail -> General, near the bottom of the window.
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I'm receiving a lot of emails like this---Your xyz account has expired.
I'm sure that most of the AOL customers are getting a big increase of these emails that are designed to entrap the poor unsuspecting (me included) into proving their credit card information to these thieves! Does AOL have a plan to help stop this predatory practice?
Our mail team is dedicated to delivering only the best quality mail while reducing the amount of spam that arrives in our users mailboxes. I will forward this mail to them, but please rest assured that we always do everything we can to eliminate these types of bad emails.
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it would be really,nice if: AOL worked. it bookmarks worked. you know: you click on a bookmark and the site you wanted, actually comes up.
it would be really,nice if: AOL worked. it bookmarks worked. you know: you click on a bookmark and the site you wanted, actually comes up.
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Why are we not allowed to use any font we have downloaded on our computers in email? Why are we limited to only a few fonts to choose from?
Why are we not allowed to use any font we have downloaded on our computers in email? Why are we limited to only a few fonts to choose from?
AOL Desktop Gold uses fonts that are available by default for most users. Fonts on any specific computer are only on that one computer, meaning, if you were to write an email using a custom font on your computer, it would not be the same font on the computer where a recipient is reading that email which could corrupt the view the sender was expecting.
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how to block/stop emails from unknownsender@unknowndomain
This address does not allow you to add it to your blocked email list.
In some cases, you can click on "Details" on the read mail window. This will show you the coded header files and possible display the true email address where the email came from. You can then use this email address to block mails.
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Aol desktop Gold
Latencies-affected-11.1.4353
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for days my aol gold keeps freezing and saying not responding. I even spent money to have my computer refreshed only to have the exact same
days of not responding aol gold. i do not use you tube so that isn't the problem. all of aol services did the same thing using the aol gold browser. what in the world is wrong with it. spent money to have my pc tuned up only to still have the same exact problem. love aol, but, won't keep it if these issues aren't resolve soooooon.
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Can AOL change the InBox setting with the senseless OLD MAIL
I hope someday that AOL will realize how disastrous the OLD MAIL feature is in the IN BOX. The email drops into the OLD box and if you do not notice it, you lose the email!!! It is one of the worst settings that I have ever experienced in my 23 years of using AOL!
"Old mail" indicates that it's a mail that has already been opened/read.
"New mail" indicates that the mail has either NOT been opened/read or has been selected to "Mark as unread"
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AOL GOLD CREATED NON-PAYMENT VIRUS
AN AOL GOLD SENT VIRUS WILL LOCK UP YOUR COMPUTER FOR NON-PAYMENT
IF A CREDIT CARD PAYMENT TO AOL IS DECLINED, IN THIS CASE A $3.99 MONTHLY FEE, THE AOL GOLD PROGRAM UPON OPENING, WILL SEND A COMPUTER LOCK TO DISABLE ANY FURTHER MOVEMENT, ACTION OR NAVIGATION REQUIRING CUSTOMER TO Ctrl-Alt-Delete TO ESCAPE THE AOL COMPUTER LOCK. NOT ONLY IS THIS ACTION ILLEGAL BUT UNETHICAL. THIS ILLEGAL TACTIC FURTHER CONFIRMS AND DEFINES THE ONGOING UNIVERSE OF CORRUPTION IN WHICH AOL OPERATES. HOLDING A PAYING CUSTOMER'S COMPUTER PRISONER FOR NON-PAYMENT OF A MONTHLY CHARGE IS DESPICABLE BUSINESS PRACTICE AND CORRUPT CORPORATE…AOL Desktop Gold requires a subscription to use it. If you no longer have a current subscription the product will not allow you to sign on until you do have a current subscription. AOL will NEVER prevent or block anything on your computer. If you received a communication stating anything different, it is a scam. Please call 866-265-5070 and report it.
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