AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that.
With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that. Than
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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unblock outgoing email
Spamhaus is blocking my outgoing email. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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change from former formatting
All of my incoming, old and sent mail have a "star" before the listing....why?
Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????
Please call at 1-800-827-6364 and one of our technician will assist.
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Well you all have fixed email,now!
I can't see any new, or old messages on aol.e-mail??? Whaaat is going on???
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I open my mail and AOL search page opens up
Why is it when I open an email, that AOL search window opens up on top and the email no longer is open.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am still experiencing the same pop-up day after day. I know you've had similar complaints I've called 3 times to complain, to no avail.
Reading your AOL feedback, it seems many of us are having difficulties with the same pop-up that says nothing, redirects, etc, impossible to delete..very disconcerting. This a. m., it was relentless. What are you doing about this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG latency
whenever you scroll through the emails it highlights everything the mouse passes through which is annoying. Please provide a fix to remove this feature which just showed up with the latest version 11.0.3316. How come we lost the feature whenever you add a new email address it automatically gets added to the address book, if you could please bring this back.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG ISSUE
I can't capitalize the first letter of my contacts in my address book using ADG
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Favorites
delete items in favorite does not work bring back my delete option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Safe Search Problem
Unable to Turn off Safe Search permanently. Changes won't be saved even after setting it off, it goes back Moderate.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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recently deleted continuously increasing
recently deleted emails increased but there's no newly deleted emails also there's no filter created.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Can't sign on securely - says your security certificate is out of date
Trying to sign in on my laptop says "This Connection is Untrusted - You asked to connect securely to api.login.aol.com. but we can't confirm that the connection is secure due to a problem with the websites security certificate (Cert Date Invalid) Such problems may indicate an attempt to steal your information.
What now???Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Signing up for an AOL membership benefit has never worked at all for me in 7 years
AOL's membership service with AARP has never allowed me to sign up well. Could someone at AOL help me with this please. Peter Sonnenreich
Ph. (202) 246-**
**@aol.comPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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Netflix is not playing or compatible with AOL Desktop Gold
My Netflix is not streaming inside the AOL Desktop Gold
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Everytime I sign on, I have to reset sounds in personalization, reset my preferences in general mail and add and remove icons in the toolba
Everytime I sign on, I have to reset sounds in personalization, reset my preferences in general mail and add and remove icons in the toolbar. AOL can start y repairing this. Thanks
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report bug
drafts were not saved after uninstalling and reinstalling AOL Desktop Gold. files were backed up.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Make it easier to help people.
I need help getting rid of someone signing in. This has been reproved before and all I am advise it to change my password which I have did this. I have three accounts and want to get rid of two but I have messed with these password so much, I am not sure what password goes where. I NEED HELP. ** @aol.come
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Uninstalling OLD AOL 9.8
I have been using the new AOL Gold for years.
I hadn't uninstalled the old AOL 9.8.
I can find old aol directories and files going back earlier than 2019.
also 2018 & 2017 files & directories named C_AOL Desktop 9.8.2 & 2a
I ran the old uninstaller program and though it took a very long time, it showed an EMPTY "Select Applications to Uninstall"There was never an explanation of HOW to remove all the junk that the old AOL 9.8 has now become. When & How will you address this issue?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Multi McAfee Renew Messages
Tired of getting renewal messages for my benefit subscription for McAfee. Tried to reinstall McAfee on my phones and was told an email was sent to continue the process, but non ever arrives.AOL needs to clean up its act. Last time I had the VIP help line "fix" the problem of renewal - guess what it is happening again.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please connect me to my AOL DesktopGold
please connect me to my AQL deskttopGold
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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