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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



How can we improve the AOL App?

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1685 results found

  1. I suggest you get rid of the having to verify the phone every time I sign in to mail. even if it is only a short time the same day.

    108th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. go right to inbox upon opening

    48th ranked
    3 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. THIS NEW FORMAT STARTING TODAY ON ANDROIDS STINKS! PLEASE RETURN IT TO THE PREVIOUS USER FRIENDLY FORMAT!!!!!

    135th ranked
    0 comments  ·  Admin →
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  4. Stop putting suggested recipient list for new emails. It is too easy to hit the wrong name by accident, or to hit more than one name.

    60th ranked
    1 comment  ·  Admin →
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    Gathering Feedback  ·  Anonymous responded

    Hello there. We are glad you have decided to reach us. For more information on how to manage auto suggestions, please check out the following page: https://help.aol.com/articles/manage-contacts-auto-suggestions-in-aol-mail. If there are any more issues, please contact us on Facebook (AOL Customer Support) or X.com (@AOLSupportHelp).

  5. Today the AOL APP turned to THE MOST DREADFUL COLOR! IT IS THIS ORANGE-YELLOW! IT IS DESTROYING THE APPEARANCE OF MY PHONE WHEN I TURN MY PH

    Change the AOP icon on my phone back the way ot was NOT the new dreadful yellow-orange color. IT MAKES ME WANT TO LEAVE AOL!

    151st ranked
    1 comment  ·  Admin →
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  6. Revert the app logo. The yellow is garish and unsightly. So much so I'm contemplating deleting the app.

    New logo colour

    135th ranked
    0 comments  ·  Mail  ·  Admin →
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  7. aol newsfeed is 99.99% fake news

    lousy left wing newsfeed a disservice to subscribers

    135th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  8. when I navigate away from my email to make an attachment or whatever when I come back to the app my email should still still be open, not cl

    when you navigate away from an email you sent, it should still be open when you get back, instead of it closing, and then putting it in your drafts.

    135th ranked
    1 comment  ·  Admin →
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  9. Go back to the blue logo, please!

    151st ranked
    0 comments  ·  Mail  ·  Admin →
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  10. is there a way to view my emails that were 'old' from 2020 in my AOL mailbox? it would be lovely to have access to the old information.

    82nd ranked
    Gathering Feedback  ·  2 comments  ·  Admin →
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  11. stop interrupting when I'm reading/selecting emails, and scrolling back to the top because a new message came in.

    119th ranked
    0 comments  ·  Admin →
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  12. why tf is this yellow now?? it's gross, make it stop

    get rid of yellow icon, it's gross

    151st ranked
    0 comments  ·  Admin →
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  13. How do you restore blue icon. I do not like the yellow.

    change icon back to blue 🔵

    151st ranked
    0 comments  ·  Admin →
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  14. Please bring back the blue AOL name square. Also, return "Settings" access to the Home screen.

    151st ranked
    0 comments  ·  Admin →
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  15. Let me block Ads.

    Far to much political and fashion Ads forced at me when I log on.

    29th ranked
    7 comments  ·  Mail  ·  Admin →
    How important is this to you?

  16. stop being so liberal!!!!!! Trump is right!! all media is a sham!!! corrupt!!! changes this ridiculous liberal democratic one sided

    151st ranked
    0 comments  ·  Admin →
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  17. I've had enough with the progressist political fake news i'm forced to see before accessing my inbox mails.

    151st ranked
    0 comments  ·  News  ·  Admin →
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  18. TO many ads, always the same ads. CANT DELETE THEM FAST ENOUGH

    22nd ranked
    7 comments  ·  Admin →
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  19. Fix the problem of AOL stories not being able to load. When you click on the link to continue reading, it does not load!

    83rd ranked
    Gathering Feedback  ·  2 comments  ·  News  ·  Admin →
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  20. Please allow me to open email attachments in email. I have to download the attachment and then save it to word to see the attachment content

    AOL did this on its own. I did nothing to create this problem.

    178th ranked
    0 comments  ·  Mail  ·  Admin →
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