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    8 comments  ·  Mail  ·  Admin →
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    The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, we would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  3. let me change my location to where I actually live....

    followed all previous instructions.... still doesn't work at

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  5. allow the settings to change the home location and actually save it please

    tried many times to change the home location and then it defaults to Nottingham every time
    I don't live anywhere near Nottingham. it's not a 5g issue it's your app

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  9. how do I correct my recovery email which aol reflects is wrong

    aol keeps sending me messages to confirm my recovery email in case I get locked out of my account but the email they send me is wrong and I want to correct my recovery email.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February.

    In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey.

    We appreciate your cooperation!

  11. I HATE THIS NEW APP.

    No matter what I do, I can't get my notifications to appear on my email. I don't want your news feed. Since you haven't brought the MAIL ONLY APP bac, I guess I may as well switch my accounts to yahoo or gmail.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  12. seems there ist a Bug in the current Version of the App. the Option to Download Email Attachments failed. Download Datei ist shown but fail

    Attachments Download failed, Dialog Datei is downloading is shown but nothing is happend. We have good Internet, Handy ist restartet, latest App Version.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi there. Once you're in the Inbox on your app, tap on ''People'' tab from the header, tap on ''View all'' then on the ''+'' sign to add a new contact. Just make sure you tap on the checkmark for it to be saved. 

  16. English first speaking only in relation to my account

    my email nucayotocaninosyninas traps Spanish-speaking first language persons who violated children somehow.concerning artificial intelligence.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

  19. We're glad you're here

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

  20. getting alerts for emails that aren't in my inbox.

    you send alerts saying I have new emails, when I check there isn't any

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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