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731 results found

  1. Why does it go back to homepage if you refresh whilst reading an email? I saw the 2019 response but I can't copy the link. Post link

    I can not copy the link. Can you post it as link so that when you click on it, it takes you to the aforementioned site?

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  3. FIX EMAIL NOW...CAN'T ACCESS IT

    android screen doesn't give email compose or access to other mail subsets: old mail. sent, etc.

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    1 comment  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    5 comments  ·  Settings  ·  Admin →

    AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.

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    0 comments  ·  Settings  ·  Admin →
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  8. Trash folder won't stay empty, deleting emails return

    why won't my emails in my trash folder when I delete them why do they come back, then I'll personally individually delete them again ,and they still come back later why ?????

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    1 comment  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi there. It sounds like you have a filter set to send all your incoming emails to that particular folder. You can remove this filter, by going to mail.aol.com from a laptop/PC, select Settings>More Settings>Filters. Additionally, we recommend you check all your email settings and account info, for any signs of compromise. We have this article to help: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account If you need additional assistance, feel free to contact us at help.aol.com

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  13. Please stop removing emails... I see when they disappear and I can't find it.

    Some days, I can't view all of my emails. Other times, when I'm going through emails and scroll, emails just remove automatically. like slides to the left on its own.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  18. can't delete ads from my email on phone. fix this.

    make it possible to delete ad when I click to delete it just shows me the ad

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    3 comments  ·  Mail  ·  Admin →

    AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.

  19. There is a 12 hour gap between "yesterday" and "today" in the app. When checking on desktop site 7 email show during that time.

    There is a 12 hour gap between "yesterday" and "today" in the app. When checking on desktop site 7 email show during that time. This is unacceptable and needs to be fixed.

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    1 comment  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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