AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
692 results found
-
Hi AOL, please allow attachment of PDF. Reason: A lot of professional communication uses PDF attachments.
Highly annoying being forced to switch to PDF to share documents e.g. with my builder or lawyer.
Otherwise good email system and adds are not too much disturbing yet.
Thanks for reaching out. You should be able to attach PDF files in the AOL app. Click on the Paperclip icon and select the first option. From there go to your device and select the desired PDF file.
-
Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?
Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?
Thanks for reaching out. The emails are stored on our servers and the are connected to your account. Uninstalling the AOL app will not delete your emails.
-
Help! In my spam I have multiple "delivery status notification (failure). I hadn't sent an email in weeks until today.
delivery failure on email I never sent
Thanks for reaching out. This next article should help you with your issue: https://help.aol.com/articles/what-is-email-spoofing-and-how-can-i-tell-if-my-account-has-been-spoofed
-
I WANT AOL ON BRAZIL 🇧🇷. HERE IS THE AMERICAN TOO. THANKS VERY MUCH.
AON IN PORTUGUESE
If you wish the entire app to be in Portuguese, you will need to change your location to Brazil, or a Portuguese speaking country and also to set up the language to Portuguese.
-
As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL If you have additional questions, call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
-
let me know.jow.i can deleate this app? as I have NO USE for! Also I never look at it ever.
what I sent is what I mean. how much clearer does..
Deleate the App from my cell phone have to be?If you no longer wish to use the AOL App, simply uninstall it.
-
and give option to prevent the dang control freak google from sincing my aol mail to there ****** gmail. it awful and you mimicking the ****
I'm really unhappy with this app. think I'll go to aol online mail and recreate the website mail login page and go back to using it. hope you dont have that screwed up too. the more they change the worse it gets.
Hi,
Please follow the steps provided in the ‘Stop importing emails’ section: https://support.google.com/mail/answer/21289?hl=en&co=GENIE.Platform=Desktop
Thank you!
-
To update your inbox simply drag down with your finger on your inbox screen. If you are having trouble updating, please follow the troubleshooting steps provided below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
Feedback item NOT CLOSED!!!
Status update - SEE BOTTOM!! (NOT CLOSED!!!)
An idea you supported has been closed. Thank you for your feedback.
Give feedback on other ideas to help us decide what to build next.
31st
ranked
Responded
allow Android's clipboard content to be pasted into an an aol email using the WRITE function. Gmail allows it...so should aol.
(No Status) → Responded
The option to paste content from the clipboard into the compose mail in the AOL App, is available.After you copy the content, open an email compose window in the AOL App, and long press inside the email body area,…
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details of what is happening when you try to paste. Do you have the option to paste? Please send me an email at aolmailquestions@aol.com along with all these details. Thanks!
-
In order to help you, please try to to power cycle your phone.
Here’s how:
1. Press and Hold the Power button.
2. Select Shut-down.
3. After the phone is completely shut-down, press and hold the power button for a few seconds until the screen lights-up.If you still encounter issues, please try a quick uninstall and reinstall of the app.
-
Thanks for reaching out. You can change the news source by going to Settings > Edition.
-
there is no not Spam icon in the Spam folder. When I try to move emails I see a -hyphen or negative icon. Clicking on it made the email go
negative icon in Spam folder causes not Spam emails to disappear.
Please select an email form your Spam folder. After that, tap on the three horizontal dots on the upper right corner (next to the Trash icon and the open Envelope icon). From here you can mark the emails as not spam, move/flag them.
-
Where is the "Not Spam" icon? I only see a Spam icon?
More detail? Where is the "Not Spam"icon? It was there now it's gone!
Thanks for reaching out. The Mark as Not Spam option is only available for emails located in the Spam folder.
-
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
To uninstall the AOL app, simply press and hold on the app’s icon until the “Uninstall” button appears.
-
Thanks for reaching out. In order to disable the reminder, open your AOL Calendar, from a desktop computer, locate the event and click on it, then select Edit. Next Click on the drop-down arrow next to the reminder section, and select “No reminder” from the drop-down.
-
stop the app from shuffling every 10 minutes. Hate periodically being sent back to the top, having to search for where I was !
Maybe have an option to turn off going back to the top. I've stopped reading at times because it is so annoying !
Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
fix the drafts please, the app keeps deleting mine! 😭
glitchy drafts
Sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
- Don't see your idea?