AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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mail help not available. out GB going name shown is not me. how to fix?
outgoing from name is not my name how do I fix it?
Hi,
You may want to try changing your Display Name. Go to help.aol.com/articles/aol-mail-mail-settings and expand Update Compose settings | Display Name. Please note that in order to perform these changes you will need to log into your account by going to mail.aol.com using a desktop computer.
Thank you!
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Make it easy to stop all your advertisers accessing my personal data and location my phone. I've been unable to stop snooping. Ghastly.
Impossible to stop advertisers accessing my personal data
Hi,
If you wish to edit your privacy settings please follow these steps:
1. Open the AOL App.
2.T ap on the “Gear” on the bottom right corner of the screen.
3. Under the “Support” tab, tap on “Privacy Dashboard”.
4. Sign in (if required).
5. Scroll down and find “Your Privacy Controls”.
6. There you can select which data can be used to improve your AOL experience.Thank you!
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it would be great if i could actually look at my emails. i mean, thats basically your main function right? to send and receive emails?insane
you should do what you advertise
Hi,
In order to open your emails simply tap the “Envelope” icon. If you encounter issues doing so, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Fix it!
I was able to connect to my MyVAHealth tablet until last week. I can no longer connect and I get the message "the mail server imap.aol.com is not responding. Verify that you have entered into the correct account info in Mail settings." I do not understand what changed! You Mail Help link goes to a vacant page so I can't even get help. FIX THIS!
Hi,
Learn what to do if your third-party mail client has stopped sending, receiving, or has lost connection to the AOL Mail server: https://help.aol.com/articles/cant-send-or-receive-email-third-party-application.
If the steps listed in this help article don’t resolve your issue, please try switching your connection from Wi-Fi to mobile data or vice-versa.
Thank you!
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Are you aware that the Android App is down?
Are you aware that the Android App is down?
Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
how do I write an email?
I can't find my contacts?
Hi,
Learn how to send, forward, and reply to emails in the AOL app for Android: https://help.aol.com/articles/send-forward-and-reply-to-messages-in-the-aol-app-for-android.
Please note that the feature about editing contacts is not accessible in the AOL app. In order to manage your contacts, please access mail.aol.com from a desktop computer. Thanks for understanding.
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Add a button in phone app for "mark as unread" that I can click while a message is open instead of "moving" it from Old Mail.
In the Android phone app, there's no 'right click' option. I want a button visible in the phone email inbox to mark the message "unread".
Learn how to filter emails in the AOL app:
1. Tap the Mail icon
2. On the top of the screen tap the Drop-down icon
3. Select how you want your mail filtered:
- See All
- Read
- Unread
- Flagged
- Unflagged
- Attachments
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To get to the special characters, simply press and hold the key associated with that special character until a pop-up picker appears. Keep your finger down, and slide over to the special character you want to use, then lift your finger: That character will then appear in the text field you’re working with. If this is not the case, please set up your Keyboard to a language that has special characters.
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AOL Mail has indeed deteriorated since the last update. I cannot use it in portrait, have to turn the tablet to landscape to access mail.
mail will only allow me to tick each email (you can't just click on and open) when in portrait. To open an email my Samsung tablet must be in landscape position..........
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.
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1. Tap the Mail icon in the AOL app.
2. Tap the Drop-down icon, next to the “See All” option
3. Select how you want your mail filtered:
• All
• Read
• Unread
• Flagged
• Unflagged
• Attachments -
Make on fest too where to find pictures you have taken I can never find the ones I have taken
Can't find pictures taken .
Should be a place where all apps areLearn about how to send and save attachments through AOL Mail in the AOL app for Android: https://help.aol.com/articles/save-and-send-attachments-with-the-aol-app-for-android
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Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Get app working
How do you clear app cache? Turned data on, didn't work.
In order to help you with this issue, please go to Settings > Apps > AOL App > Storage > Clear cache.
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Thanks for reaching out. To change the news source, go to Settings > Edition.
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Hi AOL, please allow attachment of PDF. Reason: A lot of professional communication uses PDF attachments.
Highly annoying being forced to switch to PDF to share documents e.g. with my builder or lawyer.
Otherwise good email system and adds are not too much disturbing yet.
Thanks for reaching out. You should be able to attach PDF files in the AOL app. Click on the Paperclip icon and select the first option. From there go to your device and select the desired PDF file.
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Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?
Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?
Thanks for reaching out. The emails are stored on our servers and the are connected to your account. Uninstalling the AOL app will not delete your emails.
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Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Ze
Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Zeit automatisch weiterleiten möchte weil ich auf meinem Handy nur GMX habe um das Handy nicht so voll zu stopfen mit weiteren Apps. Und um den Überblick nicht zu verlieren. Früher war das kein Problem.
Thanks for reaching out. The feature that you are referring to is no longer available.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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