AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
683 results found
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL App.
We recommend that you contact the Facebook Team for assistance.
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still awaiting an answer to my problem before easter break. it would be nice if someone would tell me how I an add my aol account to the mai
cannot get aol to install on my iPhone. email help message sent but no reply
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
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If you need help resetting your password, please follow the steps provided in the next article: https://help.aol.com/articles/account-management-managing-your-aol-password
If you are still having issues after that, feel free to reach out to our team at 1-800-827-6364.
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the email is very glitchy. I have to reinstall the app about once a week to be able to open my mail.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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I accidentally marked an email from someone as spam and quickly unmarked it and now can't receive an email from them any more.
I have aol sheild on my desktop also and now won't appear there either. I uninstalled and reinstalled both. Still doesn't work. My spam filters on aol shield show nothing and aol app has none to check.
By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataYou could also switch to the Unified Inbox view by following the steps in this article: help.aol.com/articles/how-do-i-switch-to-th.., and make sure that all the other email apps that are you using are set up as IMAP.
If the issues persist feel free to contact our support team at aolmailquestions@aol.com.
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Unable to log on! Keep getting an uh oh stupid message. I haven't had much use for AOL except for email. This will seal the coffin!
Aol is useless
Thanks for reaching out. Please reach out to our support team at 1-800-827-6364.
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Fix the "enter email address to deactivate AOL account" because something went wrong.
I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.
Please follow the steps listed in the following help article in order to delete your account: https://help.aol.com/articles/close-your-account. If you encounter any other issues, please reach out to aolmailquestions@aol.com.
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We’re sorry to hear you’re missing your emails. Our support team can look into this, please reach out to them at https://help.aol.com/contact/
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Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot of the error message you receive. Thanks!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at help.aol.com
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find a way to stop the duplicate emails. I keep getting two notifications for the same email! so I'll get one email but a notification for 2
since the last update, I've been getting two notifications for one email. so 1 email shows up as 2, 2 shows up as 4, etc.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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recently started getting a sound notification for every email in the AOL app even though I have notifications turned off. do not want sound!
why can't I get rid of sound notifications
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send an email at phonemail.assist@aol.com including the phone model, android OS version and the AOL App version you are using. Thanks!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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We do not handle account related issues in this forum, so please reach out to our support team at 1-800-827-6364.
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