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    0 comments  ·  Settings  ·  Admin →
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    Responded  ·  Product Support responded

    Learn how to change your signature:https: //help.aol.com/articles/update-mail-settings-in-the-aol-app-for-android

    Thank you!

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    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  3. mail help not available. out GB going name shown is not me. how to fix?

    outgoing from name is not my name how do I fix it?

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    Responded  ·  Product Support responded

    Hi,

    You may want to try changing your Display Name. Go to help.aol.com/articles/aol-mail-mail-settings and expand Update Compose settings | Display Name. Please note that in order to perform these changes you will need to log into your account by going to mail.aol.com using a desktop computer.

    Thank you!

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  5. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Hi,

    In order to open your emails simply tap the “Envelope” icon. If you encounter issues doing so, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  6. Fix it!

    I was able to connect to my MyVAHealth tablet until last week. I can no longer connect and I get the message "the mail server imap.aol.com is not responding. Verify that you have entered into the correct account info in Mail settings." I do not understand what changed! You Mail Help link goes to a vacant page so I can't even get help. FIX THIS!

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  7. Are you aware that the Android App is down?

    Are you aware that the Android App is down?

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    Responded  ·  Product Support responded

    Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  8. how do I write an email?

    I can't find my contacts?

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    Responded  ·  Product Support responded

    To get to the special characters, simply press and hold the key associated with that special character until a pop-up picker appears. Keep your finger down, and slide over to the special character you want to use, then lift your finger: That character will then appear in the text field you’re working with. If this is not the case, please set up your Keyboard to a language that has special characters.

  10. AOL Mail has indeed deteriorated since the last update. I cannot use it in portrait, have to turn the tablet to landscape to access mail.

    mail will only allow me to tick each email (you can't just click on and open) when in portrait. To open an email my Samsung tablet must be in landscape position..........

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    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.

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    Responded  ·  Product Support responded

    1. Tap the Mail icon in the AOL app.

    2. Tap the Drop-down icon, next to the “See All” option

    3. Select how you want your mail filtered:

    • All
    • Read
    • Unread
    • Flagged
    • Unflagged
    • Attachments

  12. Make on fest too where to find pictures you have taken I can never find the ones I have taken

    Can't find pictures taken .
    Should be a place where all apps are

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    Responded  ·  Product Support responded

    Hi there, sorry to hear that. Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  14. Get app working

    How do you clear app cache? Turned data on, didn't work.

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  16. Hi AOL, please allow attachment of PDF. Reason: A lot of professional communication uses PDF attachments.

    Highly annoying being forced to switch to PDF to share documents e.g. with my builder or lawyer.

    Otherwise good email system and adds are not too much disturbing yet.

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    Responded  ·  Product Support responded

    Thanks for reaching out. You should be able to attach PDF files in the AOL app. Click on the Paperclip icon and select the first option. From there go to your device and select the desired PDF file.

  17. Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?

    Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?

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    Responded  ·  Product Support responded

    Thanks for reaching out. The emails are stored on our servers and the are connected to your account. Uninstalling the AOL app will not delete your emails.

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    Responded  ·  Product Support responded

    If you wish the entire app to be in Portuguese, you will need to change your location to Brazil, or a Portuguese speaking country and also to set up the language to Portuguese.

  20. let me know.jow.i can deleate this app? as I have NO USE for! Also I never look at it ever.

    what I sent is what I mean. how much clearer does..
    Deleate the App from my cell phone have to be?

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