AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
-
Hello there! Please uninstall/reinstall the email app or remove and re-add your account to it.
If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
-
Hi there,
You can delete emails without opening them by selecting them then you tap on ’’Delete’’ button.
-
why can't we get Into our dang emails can get to we page setting everything but the ______ emails. advise asap please we wanted to purchase
Fix the log in to the emails can get in setting and everything but mail what is going on
Hi there. Sorry to hear that!
Can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com.
Thank you!
-
Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.
If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.
-
If you're having problems accessing AOL Mail through third-party applications, such as the native mail app, try troubleshooting with these suggestions to make sure your email works where and when you need it: https://help.aol.com/articles/why-cant-i-access-my-aol-mail-using-other-email-applications
-
can't respond to emails with more than one recipient. There's a lag and it switched from caps to lower caps randomly. aol mail crashes on ac
aol mail crashes with any app I use
Hi there. Sorry to hear that! Please uninstall/reinstall the email app or remove and re-add your account to it.
If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
-
how to I change my contact name to indicate Brianne Tatanka instead of Brianne Wolf-Elias
name correction
Hi there,
Can you message us on Twitter at @AOLSupportHelp and give us more details about your experience? In case you do not a Twitter account, you can contact us at https://help.aol.com/contact/
Thank you,
AOL Mail team -
If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised. More details here: https://help.aol.com/articles/Control-excessive-spam-email
-
To read email without distractions, you can temporarily hide ads and give ad feedback. Here’s how: https://help.aol.com/articles/ad-free-aol-mail
-
is something wrong technically tonight when typing ? the caps just turn on by themselves in writing emails ?
tech problem ?
Hi there,
Please check your device’s keyboard settings to see if they have changed. f you need additional assistance, send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Thank you!
-
Hi there, I’m sorry to hear that!
We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails/ folders to be moved around oddly.
If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future. More info here: https://help.aol.com/articles/aol-app-troubleshooting
-
Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
-
If you’re having problems receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
-
how do I find how to send email? cannot fid compose **@aol.com
add send mail after new mail. I cannot find compose
Hi there,
To compose a new email, tap on the pen icon located at the right bottom side of your Inbox.
-
why can't I create a new folder
why can't I create a new folder
Hi there,
You can create a new folder, by tapping on the Inbox button, scroll down until you see ‘’Create a new folder’‘. Here start typing the name of the folder then tap ’’Ok’’.
-
I cannot find my contact list with this new format.
contact list is not visible.
Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
-
STOP DEFAULTING YOUR STUPID SIGNATURE LINE. TURN IT OFF
CAN'T DISABLE SIGNATURE LINE
Hi there,
You can go to Settings, tap on Signatures and here you can tap on the default signature and erase it.
-
Hi there. Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
-
When emails go missing in AOL Mail, it’s often due to a few simple things; either the message is in the wrong folder or your third-party mail client’s settings.
The first thing place to check if you’re missing mail is to check your other folders. If you find missing messages in these folders it’s likely they were either mistakenly marked as Spam or filtered. Should this happen, check your filters and spam settings to make sure they’re what you expect them to be.
Also, please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
- Don't see your idea?