AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Access to contacts
When my phone is stolen or lost I would like to access my contacts I have saved on my email
Hi there. You can access and edit contacts in the app. To do this, please tap on the 3 dots (More) menu, tap Contacts. To add a new contact, please tap on the ''+'' icon. To edit one, tap on it then tap the 3 dots menu to edit, share, copy to clipboard or delete contact.
For additional assistance, do not hesitate to contact us at help.aol.com
Thank you!
AOL team
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fix your email first instead of launching apps and **** . No issue with email until your mail was no longer supported by third party service
stopping third party support for an app that is garbage makes me want to delete my aol accounts permanently
No need to worry, you can still use your own preferred email application. You may need to update your account settings in third-party programs to use a more secure approach. By default, we block access to your email account if you are using outdated apps that could leave your account vulnerable. Find more info here: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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Pas d'accès aux contacts depuis l'application AOL
Je ne trouve nulle part mes contacts dans l'application afin de modifier ou den rajouter
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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How can clear learned words? Doing the long hold isn't working. I can't find an option to remove contacts, any help would be appreciated.
need assistance with the contacts
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I am unable to click links in my email. This just started a couple of days ago. I am using an Android and it had been updated.
Links do not work
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
Please follow the steps below: From the phone’s Home screen, swipe up or down from the center of the display to access the apps screen > Go to Settings > Display > Tap Screen zoom > There slide the blue bar to the left > Go back to Display Screen > Font size and style > Slide the blue bar to the left.
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suggestion: important feature: ability to Mark unread emails as read.
please provide a way to "Mark unread emails as read in Android" . I understand I can do this on a PC to the use of a control key, but nothing like that is available on Android. this would be very helpful processing to a copy I have received of an email that I replied to.
I see this as a simple interface where the user first selects the emails in question, then at the upper right " : " menu, selecting "Mark emails as read" as the new option.
In order to help you with this issue, please select the emails and after that tap the opened envelope icon.
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I cant change my surname
I have tried various ways and it doesnt work I have misspelled it and really need to change it can you help
We are sorry, but this feature is not available.
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Ungewollte Artikel - wie stelle ich die ab? wdelfy@aol.com
Ihre ungewollten Artikel auf dem
€ . hb Smartphone - wie stelle ich die ab?Please contact AOL Germany and our local team will be able to guide you. Send your request at aolDEfragen@aol.com
Alternatively, visit help.aol.com
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I have been a subscriber for almost 30 years (remember DOS) but you have made it impossible for me to continue much longer.
The recent surprise change in allowing me to read aol emails in outlook is unfortunate. The aol generated pw does not work in desktop outlook. Plus the pw needs to be regenerated often since it is dropped frequently. Your browser is filled with ads that obstruct received information. plus you want to charge me to ask questions or even complain. Too bad Aol decided to abandon loyal subscribers.
Thanks for reaching out, sorry to hear you’ve had issues with your AOL account used on Outlook. I’m here to help!
In order to remove the account you go to File in the upper left corner, then click on Account Settings – Select the account you want to remove. Then, in order to re-add it, you have to go to File – Add account – Manually configure server settings or additional server types. There you have to enter the account details along with the servers and the app generated password ( Choose Outlook Desktop from the drop down menu ). Then you click on More Settings then go to Advanced and make sure the ports and the SSL encryption are correct.
Thank you!
AOL Uservoice Team -
Fix AOL
What the **** have you done to AOL on my phone? Every time I try to search for something all I get are a list of related searches!!! Fix the **** thing. I’m having to use Google to do any searches!!!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
We have an article that will explain those emails, how to spot spam, phishing, and vishing, along with who to report them to.
Please refer to these two articles:
https://help.aol.com/articles/protect-yourself-from-internet-scams
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Hello there. If you have trouble receiving emails, the first steps we recommend you take is to check your Spam Settings and your Filter and Alerts settings. Please ensure they do not contain harmful filters that may prevent incoming emails from reaching your Inbox. Should you find such filters, we recommend removing or modifying them, as needed. Please sign out and back in for the changes to take full effect.
We also recommend resetting the password and making sure the account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you need additional assistance, please contact us at help.aol.com
Thank you,
AOL team
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please enable "Mark old mail as new" to help me manage whom I still have to respond to. Flagging does not help here
please enable "Mark old mail as new" to help me manage whom I still have to respond to. Flagging does not help here because flag moves into old/read folder along with attached mail piece
You can mark more emails as new by tapping on the box near them and after that tap on the Envelope icon in the upper right.
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Here’s an article to help you with this issue:
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I am unable to sign into email. Keep getting protocol error message
I keep getting error message when I try to sign in to mail.Please help.
Here’s an article to help you with this issue:
https://bit.ly/AOLAppPassword -
AOL have messed up my email & I can't even contact an agent to sort out the mess. speaking to a human being is better sometimes.
customer service
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I have been waiting in the "chat" room regarding having to update security info. Time is running out when this service is available on the w
The service you want us to continue required difficult steps for computer challenged, phone usage and tablet users. Trying to use the help phone numbers resulted in unacceptable wait times (over 20 minutes). We live in a very rural area with no decent cell phone ability. We have aol gold. We have paid for this supposed service but have not seen any benefit regarding this last demand from you to upgrade for security reasons. ******* was hacked this year and when he started this upgrade, his favorites list disappeared - on a Verizon phone..We know aol is owned by Verizon.…
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Allow use of BlueMail
Allow us to use BlueMail. I'm moving ALL my accounts to Gmail. Thank you AOL for screwing up a good thing.
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword .
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