AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Moving mail to folders
AOL used to automatically offer a folder to move mail to, generally based on email address. How can I get that again?
16th ranked -
Allow Font Selection
Allow font choices when composing emails and in the signature.
12th ranked -
Unified Inbox for all accounts
I have several email accounts..nice to see them in one Inbox..like the other email apps.
Also there is no indicator as to which email account has mail...I have to open all of them one by one to locate new mail.
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46th ranked
Could you please provide a bit more details for us on what you’re commenting on?
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Thank you AOL!
Please add the ability to create or delete folders in the mail app. Otherwise great app and great, stable service for many years. Thank you AOL!
54th ranked -
AOL v mail app
Why is my mail app faster than the aol app? I receive new mail much faster in another mail aggregator app. What’s up with that?
Is it that aol is clogged by adds and loading other non-mail info?
I stopped using the aol app because of its sluggish mail loading.
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46th ranked
Could you please provide a bit more details for us on what you’re commenting on?
Thank you so much, and have a great day!
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46th ranked
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Browser
When I click on a link in my email message (when I’m using the aol mail app on my iPhone) it doesn’t open in Safari, it opens in the aol browser. There, my phone won’t remember passwords, I can’t seem to figure out how to go “back” a page on the website, there are no controls to navigate. It’s very frustrating. I just want the links in emails to open in safari. Please.
32nd ranked -
87th ranked
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Easier to logon? Face ID?
Could you please make it easier for your users to login and modernize your app to use faceid? Thanks
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16th ranked
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Annoying # of unread email
On my phone screen, I don’t want to see how many unread messages I have! Would be nice to turn this off!!!
68th ranked -
Let me pick which mail I get notified for
There’s so much spam and I’m waiting for emails from certain people. Can I set my notifications to only let me know when my actual contacts (or specific contacts) send me an email??
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68th ranked
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Mail
Go back the way it used to be. I’m sooo close to stopping my acct. and pay someone else for what I want, not what they want to give me. Thanks a lot!!
74th ranked -
In-Message Email Options Disappear
When viewing an email, the options at the bottom (forward, delete, etc.) always disappear when I scroll up or down, making it very difficult and irritating when trying to use these functions. It’s been this way for a very long time and nothing has been done to fix it.
68th ranked -
instead of my very strong and cumbersome password for AOL mail why not make it easier...you store the encrypted passwordsnd then askme a fou
store it encrypted and ask me a code to open mail linked to the password...four digits or mixed letters indontvcare, but having to type in what is nearly unhackabke just for mail and AOL access...sure i could use an easier passsword, but im tired of changing passwords every few months and updating my password offf line log...
58th ranked -
Customer disrespect makes switch to Gmail inevitable
Impossible to speak to a person. AOL account hacked into and no way to speak to a person to report it. All verifications apparently changed. Will be finally forced to give up on trying to stay with AOL and just switch to Gmail due to paying customer disrespect.
98th rankedThank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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98th ranked
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