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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
32 results found
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Get the headlines working. Print and pictures are not coordinated; print stays on "1/81" while pictures move on without their own headling.
Bring the headlines in print and their matching pictures together. Try it yourself. The printed headline does not change as one moves from picture to picture.
Thank you for your report. In order to fix this issue, please disable the adblocker on AOL.com.
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Too much content. Pages don't load. Can't read news stories.
Not an idea, just a suggestion. I would be more prone to scroll through and read your news stories if the pages would load faster. You have too much content. I am not on dial-up anymore, not using Wi-Fi, rather, I'm directly connected to cable and still, each time I click on a news story, I can't scroll down the page to read it because it simply won't load. In fact, it ties up my computer (page freezes) to the extent that I have completely stopped reading your news feed. Once in a blue moon, I'll try again, and without…
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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I comment on aol news stories, and they wont get posted1
When I post a comment on an news article, they are only posted for half a second and then disappear, what can be done? AOL told me to contact you, that you could help.
Images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged:
- Language (Examples may include: all caps, inappropriate words, etc.)
- Suspicious IP
- Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services.For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/
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Please update/correct feeds for Local and Weather for Zip code 32309. No update for three days!
Correct feed for Local News and Weather for Tallahassee FL 32309
Thank you for contacting us. We are happy to try to help and apologize for the inconvenience. If the local information on your homepage is incorrect (such as the weather report for a different location), please try these two solutions:
#1. Verify your location. This can be done by making sure your correct City, State is in the top left of your Welcome Screen. If it is not, please click “Update Your Location” under Local News and Weather, enter your Zip Code and press Save. Then try going to Weather.aol.com to see if this information is aligned with our weather source Weather.com.
#2. Clear cache, cookies, history, and footprints in your browser then repeat the instructions about in #1.
If the issue persists, email us at aolmailquestions@aol.com.
Thanks!
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Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job.
Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job
Thank you for reaching out, sounds like you got in contact with a fake customer support number. AOL doesn’t provide cruises. In case you provided them with your card info, I would suggest that you contact your bank.
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Why have I been shadow banned by AOL?
Could it be because just because I question your lack of free speech? Shame on you ALL AOL.
The members usually get banned for offensive words or if someone reported them and they got reported.
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fix your web site!
Stories don't open...too many pop ups...slow, slow, slow. AOL went from first to worst.
We notice that you’re using an outdated browser. Please try to use Google Chrome or Firefox to open aol.com website.
Thanks You!
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Scripts on pages
The scripts that are constantly running are locking up my computer. When i stop the scripts, i cant post ! Whats up with that ? Why do we need scripts to read articles ?
Could you please send us more information about the issue you’re experiencing? Thank you in advance.
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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Why is AOL sending me e-mail that someone like a comment I made on an AOL News story?
How do I adjust settings so they don't send me these notifications that someone liked my comment?
Click on the arrow next to your name in the comment section and select settings from the drop down menu and next to “get emails when” uncheck the options.
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having problems with homepage.pics move forward but text does not...how to talk with customer service?
looking for customer service, my home page not working properly. Been with AOL for 30years, love it...
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not seeing all Aol pictures
Not seeing all aol pictures
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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This aolblog.aol.com page can’t be found No webpage was found for the web address: https://aolblog.aol.com/2019/07/05/utah-police-say-body-o
Can't use AOL as Google says AOL is not safe and blocks me from accessing an AOL news item
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Allow people to change their posting name on the news threads.
I just want to change my name on the news posting threads.
That used to be possible. Why isn't it now?
Also, why are my comments deleted all the time? I DO NOT
use foul language or post anything objectionable.In order to change your nickname when you post a comment, please make sure to go on myaccount.aol.com and make sure to click Edit and change to your desired nickname.
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why must i type my nicknam everytime i comment
this is a question....i had to type nickname in everytime i bommented on a news story today...i mean every comment on the page...why
Make sure that you are logged into your account when you want to comment to an article. If you are logged in your nickname should appear every time.
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Ransomware is using the email address simonsbarth@aol.com
A virus is using simonsbarth@aol.com to extort customers
Please mark the emails as spam.
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Showing Certain Movies
I'm having trouble finding movie clips from the 1973 movie "Godspell". Can you please help me?
Sweet Lady
P.S.
Please ReplyWe found 2 links which might help you with what you’re looking for: https://search.aol.com/aol/search?s_chn=prt_bon&q=godspell&s_it=comsearch
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security risk
I just got a e mail that went to spam, I did not open it. But the header said I was going to have my account deactivated at midnight. Please help K** G**
Thank you for sharing your feedback. We appreciate you checking in about the emails you are receiving. We have an article that will explain those emails, how to spot spam, phishing, and vishing, along with who to report them to. Here is the article to best help you: AOL Help: Email and Viruses Protecting Your Account https://help.aol.com/articles/protect-yourself-from-internet-scams
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Why does your news feed always restart on Story # 3
I usually have 71 stories to read on the news feed. However, I can be on the first story or the 56th story. After I read it and hit the back button, it will always go to the 3 of 71 story. I hate having to click next 52 times to get back to the 56th story. Fix your code to go back to where the user left off in the list of stories. So I i read the 56th story, and I hit the "BACK" button, it goes to the 56th story and not the 3rd story.
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed.
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almost every article will not come up and browser says pubx.co for the past several weeks.
why are most articles not coming up with pubx.co in the browser?
We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser, like Google Chrome.
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