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Aol.
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
177 results found
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I pay 40.00 a month for this. And all I get is advertising. And I don't want noisy videos on every article and what do I pay for?
This isn't an idea. I've used AOL forever and pay for it and get all the ads now suddenly, and noisy video ads, plus noisy news. This is not what I pay for. AOL has been something I kept because it keeps me from this. But I might as well use my free accounts. Gmail or cloud mail or others. I can pay for anything else and SAVE money.
Sorry about your experience. At this time, Ad-Free AOL Mail is only available when checking email on the web from your computer. If you access AOL Mail using the AOL Desktop software or your mobile device, you will continue to see paid advertising. For more information please check this article: https://help.aol.com/articles/ad-free-aol-mail
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Reference #18.b4129941.1574197234.b0d3008 server number ....unblock Fox News
Unblock fox news I have paid for this !
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Staying signed in to your AOL account allows for quick, convenient access to all your favorite AOL services. However, there are some circumstances when you’ll be prompted to sign in again.
Issues with your cookies can sign you out
The browser is clearing cookies – Reset the browser to accept cookies from Yahoo.
The cookie file is corrupted – Clear out the cookie file on your desktop or mobile device.
You cleared cookies manually – If the settings weren’t changed, once you sign in, you’ll stay signed in.
A security software is clearing cookies – Disable the program and change its settings to stay signed in. -
aol is not working with internet exployer fix it
make it work
We have a solution for you, please clear your browser’s history, cookies and cache here’s how:https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
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If you are having issues accessing certain articles please clear the browser cache and cookies or try using a different browser.
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I'm having serious problems with AOL, I keep getting locked out of of even signing in.
I'm having serious problems with my AOL, I keep getting locked out of even signing in.
We have a solution for you, please clear your browser’s history, cookies and cache here’s how:https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
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We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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AOL IS *********. FIX IT.
GET YOUR WEBPAGE TO WORK.
Please provide us with more details about the issue you are experiencing.
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I want to know what your policy is that a lot of us seem to be violating
I need an answer to the question above! How would anyone know they are "violating" your policy, if no one knows what it is?
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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YOUR TRUMP CHAT ROOM IS NOT WORKING RIGHT
FIX THE TRUMP CHAT ROOM TO WORK RIGHT AND GET ON EASY
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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How do I change my news feed to my AOL account
How do I change my news feed, where I get my news from?
On the AOL News page, under Latest Headlines, click on the “News on AOL” drop-down and you can choose the source of the news.
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PAY FOR AOL BUT SAYS SITE NOT FOUND YOU COULD FIX THAT FOR STARTERS
WHEN I TRY TO USE AOL SAYS SITE NOT FOUND FIX THIS
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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Why do I get "something went wrong" when I try to login?
Nothing to describe, make your login/mail access reliable
Please try clearing your web browser’s cache and cookies: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If clearing your cache and cookies doesn’t work, try using a different web browser. Make sure you’re using the newest web browser version: https://help.aol.com/articles/download-or-upgrade-your-web-browser
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Ut Oh looks like something went wrong..... once again. All I want is my email, not cute error messages, Ut Oh PO'd agin.
Wish I could sign IN
Please try clearing your web browser’s cache and cookies:https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If clearing your cache and cookies doesn’t work, try using a different web browser. Make sure you’re using the newest web browser version: https://help.aol.com/articles/download-or-upgrade-your-web-browser -
How about letting us into our AOL Mail!
How about letting us into our AOL Mail! I am a paying customer and would like to get it.....what do you think AOL?
Please try clearing your web browser’s cache and cookies: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If clearing your cache and cookies doesn’t work, try using a different web browser. Make sure you’re using the newest web browser version: https://help.aol.com/articles/download-or-upgrade-your-web-browser
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Get rid of AOL's connection to Mozilla/Firefox
My grandfather has been using AOL for decades and he had no problems until you hooked up to mozilla/firefox. He is a disabled vet and
all his vet friends and old union buddies agree. You need to get rid
of this combo. Your rate went up and your service got even worse. He
was blocked from the VeteransToday site and now he gets this ****
stating that his connection is insecure.....or that firefox can't find a
server......is it any surprise that so many of them are stressed out?Please access aol.com from a different browser like Google Chrome.
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Why is AOL sending me e-mail that someone like a comment I made on an AOL News story?
How do I adjust settings so they don't send me these notifications that someone liked my comment?
Click on the arrow next to your name in the comment section and select settings from the drop down menu and next to “get emails when” uncheck the options.
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can you stop the phishing scams from popping up when you click on a news story on the AOL main page, It happens all the time.
Many times when i click on a news story on the AOL main page I get a phishing scam alert that my computer has been infected and i need to call this tel number immediately and to not turn off my computer. Can't AOL stop this from happening?
If you have an antivirus software on your computer please run a scan and check if you have any issues on it.
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How does one turn off AOL Datamask to allow a screen copy?
How does one turn off AOL Datamask to allow a screen copy?
The DataMask OPTION screen allows you to change the product settings.
Prevent Screen Capture – When the Prevent Screen Capture option is turned on you will see a green check mark. This means malware is unable to capture a screenshot of your computer screen. You are also unable to capture screenshots on your computer screen. To turn off this option, click the green check mark to change to a red X. You may turn this feature on or off at anytime. Learn more here: https://help.aol.com/articles/using-datamask-by-aol -
We have a couple of troubleshooting steps for you to try.
1) Refresh your browser window
2) Clear Browser Cache
If step 1 does not help, please try clearing your browser history, cookies and cache. In many cases, you can use the following handy shortcuts:- Ctrl-Shift-Delete (Windows)
- Command-Shift-Delete (Mac)For detailed instructions, please visit this help article and choose your browser:
How to clear cookies, cache, history and footprints in your browser: aol.it/1KTJUg6**Please uncheck all items except those related to web browser cache, history and cookies. If you do not uncheck passwords, this step will clear any passwords stored in your browser, so you may be prompted to login to sites which previously kept you logged in automatically.
3) Try a different Browser
If steps 1 and 2 do not resolve the issue, please try using a different browser — for example, if you are using Firefox,…
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