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406 results found

  1. AOL SUCKS!

    Try listening to your customers and stop refusing to allow them to send AOL proof that aol screwed up and deleted my account that I need to live via a S.S. case. NO one there cares and I have bad seizure disorders which I documented you are making worse by not allowing me to have access to the account all this is on. When I die, I PRAY YOU ARE HELD RESPONSIBLE!

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  2. STOP taking over my AOL.... I PAY for AOL for decades and do not need you to keep taking over my site when I go to use MY MAIL>

    STOP taking over my AOL for new members.. you take OVER the page when I go to use my mail...

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  3. mon my

    On my comput

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  4. a

    I have

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  5. 185th ranked

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  6. Spam Folder

    All of a sudden my spamfolder does not indicate the number of emails in there why??

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  7. 185th ranked

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  8. junk mail from 126210503@tzzlt-staytuned..... saying you have won stuff I cant stop them!!!!!!!

    the filter doesnt stop this even though I have listed to block this sender

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  9. Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK.

    Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK- not that anyone there cares.

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  10. Ads

    I dont want to see any Republican ads in my AOL.

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  11. stop the spam...

    I am getting about 40 or more spam emails every day....how the heck can I stop them ? thanks
    Larry Hayes

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  12. All media, even social should not be so politically biased. you guys are terrible.

    Media should not be so politically biased. You guys are terrible.
    your one sided stories are a threat to the freedom of this country.
    The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!

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  13. 185th ranked

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  14. SPAM MAIL TECH DEPT.

    SPAM FOLDER COLUMNS ARE WRONG AGAIN...TECHS CONTINUE TO PLEASE THEMSELVES INSTEAD OF AOL LONG-TIME SUBSCRIBERS. NEED TO PUT BACK "DELETE ALL" IN SENDER COLUMN & NOT BY SUBJECT!! AOL CAN'T KEEP OUT SPAM, YET PUT MANY OF MY LONG-TERM ADDRESSES INTO SPAM FOLDER & VICE VERSA. THEREFORE, I MUST CONSTANTLY COMB THRU SPAM MAILS FOR MY IMPORTANT BANKING & OTHER EMAIL LONG-TIME ADDRESSER MAIL SENT TO ME. NOW YOUVE MADE IT MORE TEDIOUS BY CHANGING DELETE ALL IN THE SUBJECT COLUMN, & NOT IN ADDRESS COLUMN!! YOU ARE NOT LETTING USERS HAVE THE THINGS THAT WORKED BUT FORCING THE USE…

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  15. Provide free support to all customers no matter what plan they are using.

    Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.

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  16. I am not a Robot but aol blocked me from posting comments

    Quit censoring free conservative speech

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  17. Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.

    Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies

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  18. make it easier to sign in for leaving feed back.

    I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries

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  19. 185th ranked

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  20. Recover password using power of attorney

    Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.

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