AOL Help

AOL Help

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  1. Your news is reporting is biased . It disappoints many of your loyal Aol users :(

    Equal and balanced news would be appreciated by we loyal customers .

    18th ranked

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  2. HELP should be free or else it forces us to go to gmail when we would like to stay with AOL.

    I need help to unfreeze receipt of emails after I was hacked. But I can't get help without signing up for free trial and giving cc information, which means I have to switch to gmail after 30 years of using aol, which I would prefer not to do. You need free AOL help.

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  3. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

    22nd ranked

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  4. Connect to chat faster

    It took quite a while for my chat connection to happen. I had waited almost 10 minutes. Ran to get my phone and then got connected. It was frustrating to wait so long.

    22nd ranked

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  5. Use a different e-mail server.....I'm going to switch to Gmail.

    Your support and program have gone down hill and I'm no longer going to use it for my e-mails.

    22nd ranked

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  6. easy account verification

    When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.

    22nd ranked

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  7. my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!

    what good is help when there is none????????

    22nd ranked

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  8. stop showing me Biden Harris ad every time I open aol or Im leaving you

    Stop Showing Biden /Harris ad every time I open my aol.

    22nd ranked

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  9. remove birthdate from personal accounts

    Its private data according to the U.S. government

    22nd ranked

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  10. Service

    Get better service

    22nd ranked

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  11. Help needs vamping up

    Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!

    22nd ranked

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  12. false advertising

    One of your advertisers is offering a #1000 Wallmart gift card, and I stared filling it out. I quickly decided it was too much personal information so I stopped out before finishing. They wanted credit card, SS number, and other personal data. I NEVER finished the survey, but I have gotten 20 robocalls since them. Your advertiser is violating federal law

    22nd ranked

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  13. AOL Help is useless and a waste of time

    Why doesn't AOL be honest about providing help. From the get-go, admit that you don't want to answer help inquiries. Being forthright about such matters would save a lot of time and effort. I'd appreciate honesty, in fact much more the dancing that AOL currently uses. You might even start a trend! If you don't want to help (or can't!), say so.

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  14. Password reset

    it is really poor customer service to not help reset a password. Forcing users to sign up for a service that they may not need or use ever again does not make a person want to use your services. There are other free email accounts that can be used in your place.

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  15. your customer service is HORRIBLE

    Your customer service is HORRIBLE

    33rd ranked

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  16. 33rd ranked

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  17. for 6 months aol blocking my posts

    for 6 months aol blocking my posts

    51st ranked

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  18. Password acceptance ?

    I need password acceptance !

    33rd ranked

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  19. 33rd ranked

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  20. You SERIOUSLY need to hire a capable or reasonable editor or a proof reader/ad exec

    I have worked at all of the above and your articles/writers are SO exceptionally poorly educated or completely lack common sense, integrity, ability to spell or write a grammatically correct phrase or sentence, much less an ARTICLE.....

    I am am available on a freelance basis.... !!!!!

    One way or another, as the longest running "website" and provider.... you must be more cautious of the vendor site to affiliate yourselves with.

    They speak volumes about your reliability(rather than ad money"..... Do you want to be taken as a "credible" website or not???????

    33rd ranked

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