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380 results found

  1. Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK.

    Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK- not that anyone there cares.

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  2. Ads

    I dont want to see any Republican ads in my AOL.

    179th ranked
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  3. stop the spam...

    I am getting about 40 or more spam emails every day....how the heck can I stop them ? thanks
    Larry Hayes

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  4. All media, even social should not be so politically biased. you guys are terrible.

    Media should not be so politically biased. You guys are terrible.
    your one sided stories are a threat to the freedom of this country.
    The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!

    179th ranked
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  5. 179th ranked
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  6. SPAM MAIL TECH DEPT.

    SPAM FOLDER COLUMNS ARE WRONG AGAIN...TECHS CONTINUE TO PLEASE THEMSELVES INSTEAD OF AOL LONG-TIME SUBSCRIBERS. NEED TO PUT BACK "DELETE ALL" IN SENDER COLUMN & NOT BY SUBJECT!! AOL CAN'T KEEP OUT SPAM, YET PUT MANY OF MY LONG-TERM ADDRESSES INTO SPAM FOLDER & VICE VERSA. THEREFORE, I MUST CONSTANTLY COMB THRU SPAM MAILS FOR MY IMPORTANT BANKING & OTHER EMAIL LONG-TIME ADDRESSER MAIL SENT TO ME. NOW YOUVE MADE IT MORE TEDIOUS BY CHANGING DELETE ALL IN THE SUBJECT COLUMN, & NOT IN ADDRESS COLUMN!! YOU ARE NOT LETTING USERS HAVE THE THINGS THAT WORKED BUT FORCING THE USE…

    179th ranked
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  7. Provide free support to all customers no matter what plan they are using.

    Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.

    179th ranked
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  8. I am not a Robot but aol blocked me from posting comments

    Quit censoring free conservative speech

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  9. Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.

    Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies

    179th ranked
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  10. make it easier to sign in for leaving feed back.

    I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries

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  11. 179th ranked
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  12. Recover password using power of attorney

    Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.

    179th ranked
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  13. SECURITY BUG

    Hello,

    I found a bug on your website, can I get any rewards for these bugs, I know you do not have a bug program. Critical Vulnerability of His Web Server An attacker could use this vulnerability to attack your Web site. I am a security researcher and hacker, I have found many vulnerabilities on various websites. It is a great honor for me if my work is appreciated as a reward.

    Thank You

    179th ranked
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  14. Make flexibility/sync with older mail app versions that need generating passwords.

    There is always a problem with generating passwords from AOL to use in older mail apps. The service is usually not available. Please come up with a new way or make an app like Outlook or add the features like it.

    Limited features right now. I am sure you can come to some understanding.

    Thanks,

    179th ranked
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  15. CLEARLY state where and how we should forward very questionable phishing expeditions.

    Trying to get a fast email address to forward suspicious phishing emails is impossible. AOL seems to do everything so that it doesn't know about what's happening to real customers. PLEASE GIVE US AN UP_FRONT ADDRESS WHERE WE CAN FORWARD SUSPICIOUS EMAILS.

    179th ranked
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  16. i want to thank rep nani for fixing my spam/reg mail problem. while speaking to her we got disconnected and even though she did not call me

    got disconnected and even though she did not call me back to reconnect she continued with resolving my problem perfectly. thank you nani job well done

    179th ranked
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  17. Stop with the EFN advertisements all over my pages

    Stop wtith The EFN advertisements all over AOL

    179th ranked
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  18. make it possible to save when editing contacts - doesn't work now!!

    When editing a contact's info - it is currently impossible to save. Shouldn't have to delete and reenter!!!

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  19. U SUCK

    LETTING YAHOO TAKE OVER "AOL",WE SHOULDN'T HAVE TO PAY 4 THEM SCUM BAGS

    179th ranked
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  20. 179th ranked
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