AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
363 results found
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Stop being EVIL
The computer have been around to long! So now people like yourselves do evil against thy brother! By creating obvious problems and compounding problems. Dude your jobs not secure or what ever reason besides EVIL you do these things! Once upon our MAIL SECTION of the AOL via. The home page? we do not need you evil personnel to change where the app. Opens too! If we want to see the garbage you evil wants for us to see - to the point , look what you done. Again the computers have been around long enough - WE know how…
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175th ranked
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How about answering some of these many complaints---if you care
how about hiring a new crew that can answer all of these complaints---
this is the most aggravating company regarding responses to customer complaints or suggestions or ideas that you say you want but seemingly
ignore.HOW ABOUT AN OPEN LETTER TO ALL WHO HAVE SENT IN COMPLAINTS ABOUT THE"NEW " FORMAT32nd ranked -
Restore old format
The new format does not work for me.
46th ranked -
REMOVE THE ADS TAKING UP THE SIDE OF MY E-MAIL WINDOW
HOW DO I REMOVE ALL THE ADS TAKING UP SO MUCH SPACE ON MY WINDOW?
46th ranked -
i keep getting a lot of spam mail in my emails why?
my email keeps getting spamed
175th ranked -
help me get my aol email address (& account) back
i've had my original (& most important, e.g. -- contact emails of everyone i volunteer and work with) since 1998! as of two days ago i cannot access nor get into my email. aol "help" (at the 800 phone numbers) cannot help me, nor does help.aol.com help me accomplish anything, either
46th ranked -
8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks
8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks
14th ranked -
Return to old mail!! Or make the new version more user friendly.
Mt biggest pet peeve is the handling of the mail I use my Ipone to access and delete my mail as I see fit. My husband ises the desk top computer. When I delete an email it is not removed from the desk top computer!! Then I have to go on there to manage my mail all over again, What WASTE of time and SO frustrating for me and mu husband. He doesn't know what to delete of mine and I don't get on the desk top often, then it takes a lot of time to delete or keep what…
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175th ranked
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175th ranked
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It takes too long for AOL to up upload! Continues "NOT RESPONDING!" FIX IT!!
It takes too long for AOL to upload! Continues "NOT RESPONDING!" FIX IT!!
46th ranked -
Spam box has not shown how many emails inside of the Spambox
A lot of my emails went into spam box and the spam box doesn’t shown how many email inside of the spam box. Is AOL designed it in purpose?
175th ranked -
Please update your 3rd party setup instructions to reflect having to sign into AOL to generate a OTP to be successful.
The instructions need to remind folks to sing in online and generate a OTP for the new device they are connecting.
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72nd ranked
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Why did you "UPGRADE" the system? It's less good and less simple to use. Who's bright idea was it to do this? They sould be fired.f
The 'old' system worked fine. This so-called UPGRADE is no longer simple, inclusive or user friendly. All this for a NEW SCREEN? Ridiculous!
175th ranked -
RETURN TO OLD FORMAT ASAP THIS NEW FORMAT IS TERRIBLE I HAVE 1000 OF FRIENDS THAT HAVE AOL AND NOT ONE OF THEM LIKE THIS NEW FORMAT.
NO ONE LIKE THE NEW FORMAT PLEASE PLEASE PLEASE RETURN TO OLD FORMAT
46th ranked -
So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP
So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP
175th ranked -
Change this site back to what it was 6 months ago, PLEASE!
Your new system makes cleaning up my emails a pain in the ***! The old system allowed me to click select all, delete and 20 emails were gone. Your new garbage forces me to do this one at a time. Whomever designed this current should be fired! PLEASE change it back!
72nd ranked -
Lost e-mail, now being told that in order to have technical support to retrieve e-mail I have to pay.Sounds like extortion, contacting FCC!!
Lost at least 3 weeks worth of e-mail, now being told that in order to have technical support to fix the problem that AOL created that I have to get a premium account. This sounds like extortion! Holding my e-mails *******. I am contacting the FCC.
175th ranked
- Don't see your idea?