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611 results found

  1. AOL SUCKS!

    Try listening to your customers and stop refusing to allow them to send AOL proof that aol screwed up and deleted my account that I need to live via a S.S. case. NO one there cares and I have bad seizure disorders which I documented you are making worse by not allowing me to have access to the account all this is on. When I die, I PRAY YOU ARE HELD RESPONSIBLE!

    172nd ranked

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  2. Community Guidelines

    REALLY???
    AGAIN???

    SO SAD...
    SO PATHETIC...
    SO UNNECESSARY...!!!
    STOP IT!!

    Your comment was rejected.

    RAAHOO
    2 minutes ago
    Replying to BOZO

    And your moniker fits you...!

    172nd ranked

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  3. STOP taking over my AOL.... I PAY for AOL for decades and do not need you to keep taking over my site when I go to use MY MAIL>

    STOP taking over my AOL for new members.. you take OVER the page when I go to use my mail...

    172nd ranked

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  4. Community Guidelines

    REJECTED...? SERIOUSLY...???

    THAT'S JUST SAD...
    AND PATHETIC...
    AND BLATENTLY UNNECESSARY...!!!

    STOP IT!!!

    Your comment has been rejected.
    Posted 5h ago

    The way I see the situation, Judge McGuire is way off base on several counts… by interjecting the legally irrelevant issue of same-sex marriage, while failing to take into account existing laws that are LGBTQ “blind”, so to speak.

    1) On the federal level; the 2015 Supreme Court case Pavan v. Smith found that it was unconstitutional to treat queer couples differently than heterosexual couples in presuming parentage. If married heteros are presumed to be parents of children born during…

    172nd ranked

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  5. Community Guidelines

    HOW PETTY...
    DID YOU EVEN READ JIM'S COMMENT THAT I WAS RESPONDING TO... WHICH YOU ALLOWED TO REMAIN ON THE BOARD?!

    YET YOU FEEL SELF-RIGHTEOUS ENOUGH TO REJECT MY COMMENT!

    SUCH HYPOCRISY!... PATHETIC!!!

    Your comment has been rejected.
    Replied tojim 34m ago

    Wow, Jim...
    That was brilliant!
    What kind of plant are you?

    A Dumb Cane?

    102nd ranked

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  6. Community Guidelines

    THIS POST WAS ALLOWED TO REMAIN ON THE BOARD FOR OVER 24 HOURS, AND NOW IT'S BEEN DEEMED "POSSIBLY INAPPROPRIATE".... REALLY??!!!

    ESPECIALLY CONSIDERING THE COMMENT IT WAS IN RESPONSE TO... WHICH WAS ALLOWED TO REMAIN IN FULL VIEW WITHOUT COMPLAINT OR QUESTION!

    TALK ABOUT HYPOCRISY... AND INCONSISTANCY!

    YOU WANT US TO FOLLOW "THE RULES"...
    FOLLOW THEM YOURSELVES!

    RAAHOO
    1 day ago
    Replying to JIM ON THE COAST

    Your response, Jim...

    Confirms how arrogant and self-important you think you are!

    As if I have an "obsession" with you!

    HA!!! What a joke!

    My intent in responding to your posts is threefold...

    172nd ranked

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  7. mon my

    On my comput

    172nd ranked

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  8. a

    I have

    172nd ranked

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  9. Community Guidelines

    Your comment has been rejected.
    Replied toRobbo 4h ago

    And where is your "argument", Bobbo...

    Crickets! Case in point!

    AGAIN... SERIOUSLY ?? !!
    AGAIN... HOW RIDICULOUS...
    AGAIN... HOW SAD...
    AGAIN... HOW HYPOCRITICAL !!!

    AS ALWAYS...
    STOP IT!!!

    172nd ranked

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  10. Community Guidelines

    Your comment has been rejected.
    Replied tolemont 10h ago

    Looks like yer gonna have tuh move over tuh make room for 'em all!

    SERIOUSLY ?? !!
    HOW RIDICULOUS...
    HOW SAD...
    AND HOW HYPOCRITICAL!

    172nd ranked

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  11. 102nd ranked

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  12. Third party application password generation has been down. This has to be devasting to members who use third party applications. .

    When do you believe this will be fixed? I am sure this is an issue for hundreds of members. If this is going to be be an issue for an extended amount of time, I along with others will need to explore alternative service providers.

    61st ranked

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  13. Community Guidelines

    JUST AS WITH THE ERRONEOUS AND OFT REPEATED MESSAGE I RECEIVE, "COMMENTING ON THIS ARTICLE HAS ENDED"

    I AM CONSTANTLY RECEIVING THE FOLLOWING MESSAGE WHEN I ATTEMPT TO ACCESS EITHER MY OWN POSTS, OR THOSE OF OTHERS WHO HAVE EITHER 'LIKED' OR RESPONDED TO THEM.

    "THE MESSAGE YOU ARE LOOKING FOR IS CURRENTLY UNAVAILABLE!"

    AND THEY SEEM TO BE "UNAVAILABLE" A HECK OF A LOT OF THE TIME!

    AS WITH SO MANY THINGS WITH THIS COMMENT BOARD...
    THIS IS EASILY FIXABLE...

    SO FIX IT!

    172nd ranked

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  14. Community Guidelines

    This happens ALL THE TIME…!!!

    YOU TELL US THAT…
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    YET WHEN I TRY TO COMMENT ON THE FOLLOWING ARTICLE…
    Grizzlies, NBA speak out after video of Tyre Nichols' beating by Memphis police is released: 'It’s devastating'
    Yahoo Sports
    RYAN YOUNG
    January 27, 2023, 8:18 PM

    I GET THE FOLLOWING MESSAGE…
    Conversation 2.9K Comments
    20 Viewing
    Commenting on this article has ended

    PEOPLE RESPOND TO MY COMMENTS…
    AND BECAUSE OF… WHATEVER PROBLEM THIS IS…

    I’M NOT ABLE TO RESPOND TO THEM!

    WHATSUPWITHAT???

    FIX…

    172nd ranked

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  15. Community Guidelines

    This happens ALL THE TIME…!!!

    YOU TELL US THAT…
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    YET WHEN I TRY TO COMMENT ON THE FOLLOWING ARTICLE…
    Sam Smith Says 'Changing' Their Pronouns 'Felt Like Coming Home' — but Had Its Challenges
    People
    DANIELA AVILA
    January 26, 2023, 10:05 AM

    I GET THE FOLLOWING MESSAGE…
    Conversation 2.9K Comments
    10.5K Viewing
    Commenting on this article has ended

    PEOPLE RESPOND TO MY COMMENTS…
    AND BECAUSE OF… WHATEVER PROBLEM THIS IS…

    I’M NOT ABLE TO RESPOND TO THEM!

    WHATSUPWITHAT???

    FIX IT!!!

    172nd ranked

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  16. Community Guidelines

    This happens ALL THE TIME…!!!

    YOU TELL US THAT…
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    YET WHEN I TRIED TO COMMENT ON THE FOLLOWING ARTICLE…
    Student loan forgiveness: Here's the number of eligible borrowers who applied by US state
    Yahoo Finance
    RONDA LEE
    January 28, 2023, 7:52 AM

    I GET THE FOLLOWING MESSAGE…
    Conversation 2.9K Comments
    8.8K Viewing
    Commenting on this article has ended

    PEOPLE RESPOND TO MY COMMENTS…
    AND BECAUSE OF… WHATEVER PROBLEM THIS IS…

    I’M NOT ABLE TO RESPOND TO THEM!

    WHATSUPWITHAT???

    FIX IT!!!

    172nd ranked

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  17. Community Guidelines

    This happens ALL THE TIME…!!!

    YOU SAY...
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    YET WHEN RESPONDING TO THE FOLLOWING ARTICLE...
    Photos: Protesters demand justice for Tyre Nichols across U.S. after Memphis police bodycam footage is released
    Yahoo News
    NICOLE DARRAH
    January 28, 2023, 8:53 AM

    I GET THE FOLLOWING MESSAGE...
    Conversation 2.9K Comments
    10K Viewing
    Commenting on this article has ended

    PEOPLE RESPOND TO MY COMMENTS…
    AND BECAUSE OF… WHATEVER PROBLEM THIS IS…
    I’M NOT ABLE TO RESPOND TO THEM!

    WHATSUPWITHAT???

    FIX IT!!!

    172nd ranked

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  18. Chat was not helpful

    When you contact chat for help you should" 1 not be hit with a long spill about new email. 2. They should pay attention to what you have told them instead of trying to tell you to do something you told them did not work

    61st ranked

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  19. HELP!!!!!!

    Just got off phone with AOL chat to TRY to solve problem So far ~ zilch
    technician got access to my computer and now 1; I Can't bring up "sent Mail 2,cannot send E-mail 3 Cannot recieve e mail (I had someone try) Whatta mess leading up to all this and all I ended getting is that someone will call me back!!!!!!!!!!!!!!!!111.

    102nd ranked

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  20. Seriously?? You still haven't fixed generating an app password yet??

    How long does it take to fix this application?? Even if I try the paid help service, it's the same answer - "We don't have an ETA for a fix."

    102nd ranked

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