AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
393 results found
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If I am logged into my account. Why do I have to sign in to post a comment.
I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.
30th ranked -
Posting opposite opinion
When I try to present an opposing opinion on a news article; sometimes my post gets rejected, saying your post doesn't adhere to our community standards; but I can't find how I am violating any of them. No cursing, no making fun of or bullying the other person. In fact, my post is just as respectful as the first poster, but mine gets rejected, and his stays up. The only difference in our comments seems to be that he/she is politically on the left, while mine is more conservative leaning. The only reason I can guess, is, that like Facebook,…
50th ranked -
make it easier to sign in for leaving feed back.
I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries
180th ranked -
make easier to find support email so I can forward something to them
AOL Member Services aol.customer.support@aol.comHide
To nightwitch56@aol.com nightwitch56@aol.comref:00D0PDfmX.5004U109ycj:ref
180th ranked -
Possible Spam
I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.
109th ranked -
Recover password using power of attorney
Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.
180th ranked -
Charging for help?
How about if someone has lost access to their account you NOT CHARGE THEM. What the **** kinda BS is this? I need my account reset because I can't remember the password. I go to get help only to find out that I have to sign up for it and pay yall. No chance.
73rd ranked -
make it possible to save when editing contacts - doesn't work now!!
When editing a contact's info - it is currently impossible to save. Shouldn't have to delete and reenter!!!
180th ranked -
SECURITY BUG
Hello,
I found a bug on your website, can I get any rewards for these bugs, I know you do not have a bug program. Critical Vulnerability of His Web Server An attacker could use this vulnerability to attack your Web site. I am a security researcher and hacker, I have found many vulnerabilities on various websites. It is a great honor for me if my work is appreciated as a reward.
Thank You
180th ranked -
You can take off suggestions searches in my browser.
My aol browser is making mistakes as I type in the website I want to use. I would like for you to take out search suggestions that I do not use or want in the Browser.
180th ranked -
it would be nice if AOL Help actually helped me instead of trying to sell me an update to a new program.
You stopped delivering my emails from smugmug a distributor of my photos, and wont help me get my notifications of sale. Instead all you want to do is sell me some ****, how about some support first.???
73rd ranked -
Terry Johnson and google,meta,Robert R Wells are hacking my aol to keep me a polictal prisoner jason roger hudgins 238553499
Terry Johnson alamance county sheriff with fbi agent Robert R wells are hold me poltical prisoner 4229 alpine ln liberty nc 27298 Jason Roger Hudgins 238553499 Eye implants NFC/FRID have been implanted in me as a experiment need help they use minijail pegasus1&2 watchdog 127.0.0.01-infinity
109th ranked -
AOL Comments Community Guidelines
Dear AOL, can someone please tell me why my comment was against community guidelines? Thanks.
Your comment on Four killed in sheriff's department helicopter crash in New Mexico has been rejected as it contains content that is in breach of our community guidelines.
Posted 7/17/2022, 14:26
Condolences to the families, friends, and colleagues who lost loved ones in this crash. Gratitude for the service of these 4 precious souls. Thanks to all law enforcement officers and fire fighters who stand in the gap for all of us.
109th ranked -
GET RID OF THE SICKENING WOKE NEWS FROM HUFFINGTON POST AND STOP MESSING WITH ME WITH CLOKE AND DAGGER SECUIRTY BULL!S
GET RID OF THE WOKE ULTRA LEFT WING NEWS !!! Before I leave
AND STOP MESSING WITH ME WITH THIS CLOKE AND DAGGER SECUIRTY BULL AND NEEDING SECURITY CODES OVER MY PHONE TO SIGN IN TOO MUCH BULL!109th ranked -
Stop the ads in foreign language.
Stop the foreign ads on my AOL page. I'm American and speak ENGLISH! And, I DO NOT want the pop up ads!
44th ranked -
CLEARLY state where and how we should forward very questionable phishing expeditions.
Trying to get a fast email address to forward suspicious phishing emails is impossible. AOL seems to do everything so that it doesn't know about what's happening to real customers. PLEASE GIVE US AN UP_FRONT ADDRESS WHERE WE CAN FORWARD SUSPICIOUS EMAILS.
180th ranked -
On 6 July my AOL mail account was hacked and my contacts list stolen. Hacker solicited money from all contacts. Since then all my incoming
On 6 July my AOL mail account was hacked and my contacts list stolen. Hacker solicited money from all contacts. Since then all my incoming mail goes directly to "recently deleted". How do I correct this?
109th ranked -
FRAUD REPORT
I want to report fraud.
109th ranked -
Y'all absolute are the worst.
I need to reset my password.
I click on the reset password link.
Gives 2 options.
1. To call. Which when you do, it's a premium service you have to pay for
2. To use the online help service.
But when I click for online help, it takes me back to the screen I started from where I asked for reset password. And it just keeps going around and around.
Do you all actually think this is a good thing. It has to be on purpose because you created a ling to take you back to the original scren. y'all…109th ranked -
Since about a month so many of my regular emails are going to spam. Along with NEW customers. How can I adjust my spam filter
I run my business email through AOL since 1995. It never gets a virus so I have stuck with it. But since last month, so many regular emails go to spam. In fact, one customer sent me two emails one morning. One came to regular email, the other went to spam. Clicking NOT SPAM does not stop it from going to spam again. What can I do?
109th ranked
- Don't see your idea?