AOL Help
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393 results found
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Better help on phone calls for help
My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.
109th ranked -
HATE HATE HATE HATE WHAT YOU HAVE DONE!!!!!! aRE YOU LISTENING TO YOUR FEEDBACK???? wE WILL ALL BE LEAVING aol UNLESS YOU RETURN BACK ....
HATE HATE HATE WHAT YOU'VE DONE TO YOUR CUSTOMERS./ NO ONE IS LISTENING!!! WE WILL BE LEAVING YOU UNLESS YOU REVERSE BACK TO THE PREVIOUS VERSION. WE CAN'T STAND WHAT YOU'VE DONE, AND THAT YOU'RE NOT LISTENING TO THE FEEDBACK WHICH YOU'VE REQUESTED. ARE YOU GOING TO RETURN TO THE PREVIOUS VERSION, OR ARE WE ALL GOING TO LEAVE TO ANOTHER SERVER. THIS IS A
RIDICULOUS NEW FORMAT WHICH YOU'VE FORCED UPON US!!!!!!!180th ranked -
Give me a scenery picture on my screen rather than the lying news feed.
Get the lying news feeds off my screen!
73rd ranked -
An email came to me from supposedly from AOL that I canceled my email, I have not canceled my AOL email, I suspect it was spam
I did not request cancelation of my AOL email. I suspect it was a spam message
73rd ranked -
Password generated app
Why isn't this working?????
26th ranked -
AOL emails diverted to "Recently Deleted...
I have been finding many emails that have gone directly to "Recently deleted." Perhaps this is better than going to "SPAM" but not by much. Has a programming change made this happen?
180th ranked -
software issue - please have a toggle switch to turn on/off automatic capitalization of first letter of each sentence
I lost the use of one hand. It is very difficult for me capitalize words with only one hand. It would be nice to have a settings toggle switch to automatically capitalize the first letter of each sentence.
On my laptop, there is an automatic capitalization function in the system settings, but it does not apply when using AOL Mail.
180th ranked -
IMPROVEMENT!!!
Today, fearing I'd run into more problems, I switched to Standard AOL. WHOA!!! font size, style and colors are back! THANK YOU! Page layout (margins, center, left, right) is back! Thank you! The ability to scroll through my emails instead of pages is returned. THANK YOU! The ability to attach more than one photo at a time is restored! THANK YOU! Will now try to type captions above or below each photo and see what happens. YOU ARE LISTENING AND RESPONDING! THANK YOU!!!!
180th ranked -
Contacts are nearly impossible to find. Please give us a way to go back!
Put all the info back in the contacts.
180th ranked -
180th ranked
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How do I get rid of Bing, it keeps coming up when I want my mail.
Bing, what is it and how do I get rid of it.
180th ranked -
I AM signed in!
I am trying to compose a new email, using different font sizes, font colors and wanting to use the italic font style for a portion of message. IT'S IMPOSSIBLE TO DO NOW! Please go back to original (not basic, not standard, but the original highly used and appreciated aol)!
180th ranked -
PLEASE GIVE ME BACK THE OLD FORMAT FROM MAY 2023!
i DON'T LIKE THIS FORMAT. TOO MUCH WASTED SPACE. i DON'T NEED SEPARATION FROM DAY TO DAY. i NEED A MORE CONCISE PLATFORM...NOT STRETCHED OUT! THIS WAS A BAD IDEA..
180th ranked -
care about your customers
Have humans help humans
180th ranked -
180th ranked
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I got an error when visiting www.service.transunion.com/
I got an error when visiting www.service.transunion.com/.
Error code: 1020
Ray ID: 7d7d17135d398de2
Country: US
Data center: mia05
IP: 65.33.1.4
Timestamp: 2023-06-15 19:06:25 UTC180th ranked -
Respond to me case 20782960 and full file
6/11/2023 from Lois Rubenstein
RUBES113@aol.com
most recent case #20782960 with Joe
earlier 20782960
since May 26, 2023180th ranked -
Respond to me case 20782960 and full file
6/11/2023 from Lois Rubenstein
RUBES113@aol.com
most recent case #20782960 with Joe
earlier 20782960
since May 26, 2023180th ranked -
why am i not able to log in to make comments and why isnt anyone from aol answering this question to the many people who have been blocked
why am i not able to log in to make comments and wy is aol not answering this question??????
109th ranked -
Stop multiple request to update my profile.
Aggrivating to not be able to open my email because I do not want or need to add anything more to my profile, so now I am blocked from access to my account.
180th ranked
- Don't see your idea?