AOL Subscriptions and Plans
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ads in email and on website. If I am a paying member, provide us an option to stop seeing ads.
I am on the verge of completely moving away from AOL when I see adds in my inbox every day....particularly as a paying user. Some benefits are ok, but not worth me seeing Ads...if this continues, I will canx.
13th ranked -
I am so upset - you signed me on a free trial for 30 days to get help from getting too much spam - well it is WORSE than eve.
what CAN I do for getting too much spam?
34th ranked -
34th ranked
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Offensive ADDS..
Your adds are offensive to me as a Paying customer therefore I am charging a fee of $.50 per offensive add you gorge the subscription I have had over 25 years . I will bill you each month and expect a reduction of cost noted in full every month.
bg@aol.com60th ranked -
Im leaving
Im been with Aol for 20 + years and had no intention to leave, but your news (ALL LEFTIST ********) and this ad on my computer all day begging for mony was the last straw ( THE GIRL WITH THE MESSED UP NECK) !!!!!!!!!!!!!!!!!!
34th ranked -
Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!
I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.
2nd ranked -
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…60th ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.60th ranked -
60th ranked
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BUY STOPPING BILLING ME FOR THINGS I NEVER ASKED FOR OR DO NOT WANT.
i NEVER ASKED YOU TO SIGN ME UP FOR. YET YOU ARE SAYING I'M 10 DAYS INTO MyPrivacy activation.
I'M SO SICK OF THIS TYPE OF THING FROM AOL l TOOK A FREE TRIAL FOR YOUR SYSTEM MECHANIC AND NOW YOU ARE TRYING TO SWINDAL ME OUT OF MY MONEY BY TRYING TO ADD THIS ONTO MY ACCOUNT.
I AM ALSO ATTATCHING A COPY OF ALL THIS TO THE BBB SO THEY UNDERSTAND THE WAY YOU COMSTANTLY TRY TO TAKE ADVANTAGE OF THE PEOPLE THAT USE AOL. tHEY ONLY NEED TO LOOK AT THE COMPLANTS OF ALL THE USERS TO…
60th ranked -
34th ranked
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TOO DIFFICULT TO WORK WITH AOL.
LACK OF RESPONSE TO CUSTOMERS.
8th ranked -
Get rid of LifeLock. I am notified by credit cards and Identity Guard 3-4 days before LifeLock! AND LifeLock bills me varying amounts.
Get rid of LifeLock!!! Supposed to be free, but they bill me. They told me that they couldn't cancel it and that AOL had to do that. I finally had to block them on my credit card and then they cancelled my account. It's all about money, isn't it?
60th ranked -
Go back to a better version of AOL
I am a charter member of AOL and have observed that the quality of AOL has drastically worsened over the years. Just the latest policy is the inability to view posted comments. Who are the people in charge of AOL? Please replace them.
60th ranked -
asurion insurance company doesn't stand by policy.
According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…60th ranked -
you can only sign on one cs account at a time yet you ask for a code sent to another account for verification
this is stupid. find another way to verify identity. THERE IS NO WAY TO GET THE CODE WITHOUT SIGNING OFF OF THE PLACE TO PUT THE CODE.
34th ranked -
If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.
When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?
60th ranked -
AOL mail has not been working since 6/28 when accessed using outlook or iPhone mail app - please fix this.
AOL has not been working with outlook or iphone mail app for over 2 weeks. It isn't working for many users. AOL - please fix this issue!
60th ranked -
senior citizen rates
At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.
17th ranked -
Have been a member of AOL for the past 10 years, yet I went into the hospital last September for a month,.
Have been a member of AOL, since 2011, went into the hospital last September, when I came out and tried to use my account (northwest60@aol.com), it wasn't there anymore. Can't bring up my e-mails, so had to start a new account(timothy mccleary@aol.com, but even that account won't let me have e-mails.
60th ranked
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