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236 results found

  1. cancel aol.com

    cancel .aol.com

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  2. MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.

    Button on Main Screen that connects to Billing

    161st ranked

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  3. AOL should be cheaper!

    I already pay $8 a month for AOL and I think it's WRONG and GREEDY that you want more money so I can close the ad box. I have looked at the incessant ads for 30 YEARS now and don't care! I want my free/cheap AOL back!

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  4. Stop the ADs

    What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???

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  5. Stop auto spams using MailGun SPAM program

    Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.

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  6. I want to stop paying for a service I have not used in several years. It seems that I have to jump through a LOT of hoops to do that.

    Make it MUCH simpler to cancel my subscription to AOL. I have not used it for several years and want to quit paying. You seem to be requiring me to jump through more hoops than a Cirque de Soleil acrobat to do that. Simplify the process! I've been a paying member since the days of 5-1/4" floppies and $5.00 a month service!

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  7. Stop all the Trump News

    Hi - I've been a paying member since the 1990's. IMO, you are giving Trump way too much free airtime whether it be good or bad. I'm sick and tired of seeing all of the drama-infused news being reported by AOL. Please trim down the political news and report facts only. I'm truly thinking of canceling my PAID subscription because you are filling up the news with WAY TOO MUCH political news.

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  8. 161st ranked

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  9. How many ways can AOL waste my time?

    Constantly getting pop-ups for AOL System Mechanic computer cleanup program, so I finally took the time to read about it then enter my billing information. Download failed twice - "An error occurred."
    Logging into MyAccount required that I go through 2-step verification.
    Clicked into all available "Help" options and nowhere is there a simple email address to express my frustration. (No, I don't want to chat.)
    Then had to go through the steps to cancel my subscription to a product I cannot even install.
    The only contact method other than chat is this forum, and it clearly states that it…

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  10. I want to cancel aol

    How do I cancel aol

    53rd ranked

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  11. 53rd ranked

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  12. Actually give 24/7 services. I called all numbers and was told off closed

    Actually give 24/7 services. I called all numbers and was told off closed

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  13. This is a complaint, I can't find any other way to contact AOL

    I had to reset my laptop and had to reinstall a lot of programs, including Outlook (for e-mail). I called tech support (which i pay for) and they set up a new password for one of my e-mail accounts. They said AOL was no longer helping set up Outlook for additional e-mail addresses.
    I am NOT HAPPY
    j.leber2@verizon.net

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  14. 41st ranked

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  15. Make cancelling a subscription easier to do.

    Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.

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  16. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

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  17. 87th ranked

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  18. I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan.

    I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan when it was the reason I used this program in the first place. What benefits for paid subscription when you can't even get decent email (like the free programs). You need to re-evaluate your business objectives

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  19. 41st ranked

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  20. you need to accept a prepaid card for fee some do not own a credit card

    you need to accept prepaid cards, people are getting rid of the credit card do to high interest rate and would rather pay with a prepaid card so it is also safe and you do steal peoples credits cards.

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