AOL Subscriptions and Plans

← Customer Feedback for AOL

Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. YOU CAN LEAVE ME ALONE AND LET ME INTO MY EMAIL

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE…

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Either you stop deleting my my non-vulgar AOL story posts or I delete paying you!!!

    Improve by stop censoring posts! I am ******!!!!

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. i have 2 email desactivated how get it back please help me ecarrera@aol.com ecarr@aol.com

    i have 2 email desactivated how get it back please help me
    ecarrera@aol.com
    ecarr@aol.com

    45th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. to much cost

    need lower cost for AOL services

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. how do I unsubscribe to a AOL service?

    24th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. I never use any of these so called free benefits. Many of them are a hook to sign up for more junk and get a bill for it later. no thanks

    Be available by phone

    20th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. I have a question. What is the relationship of AOL to Yahoo? Does one own the other?

    Is Yahoo the parent company of AOL?

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. MEMBERS BENEFITS

    ENOUGH IS ENOUGH !!!!!!!!!!!!!!!!!!! KEEP UR TRASH

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. stop shoving the AOL benefits page down my throat.

    stop the benefits page from popping up

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. get this dashoard ******** blocked !!! i dont want extra services!!!

    get this dashboard ******** blocked i dont want any of it !!!!!!

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. better communication between AOL and your supplier, IOLO why am I being told to call IOLO

    I pay AOL, not IOLO so if those 2 companies can't solve a problem, why am I the one left to pursue a solution. Somewhere in the AOL hierarchy there is a person or department interested in resolving an AOL customer's problem.

    45th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Maybe don't make Mac users download and commit to the so-called AOLProtections, when "TechFortress" and "DataMask" are not available for Mac

    TechFortress ad DataMask are not available for Mac users, but this IMPORTANT bit of info doesn't come up until after the process is started and curiously after MacAfee is loaded and yet these two seem like they would lend the most benefit. However, after reading some of the App reviews, maybe not. Either way, seems like faulse advertising to me. Shame on you AOL.

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. MCAFEE ADS COME ON AND BLOCK ! MY SCREEN---CAN NOT USE MY PC !

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Stop showing "How to improve my AOL account "...

    Stop showing, " How to improve my AOL account ", it's interfering with log on.

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Fix McAfee Renewal Problem Once and For All

    I am tired of getting renewal notices for McAfee. It stops working when it says my subscription has expired. I go to McAfee/AOL tech for help and they "fix" the problem by uninstalling and reinstalling McAfee. Guess what it happens again and again. It is like groundhog day. FIX IT! Don't tell me to go the McAfee help. This just kicks the can down the road and takes up my time.

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm

    I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm You are charging me for it every month !

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Make your "wallet" web app work properly. I'm trying to replace my payment method. It won't let me delete old payment method..

    "Wallet" lets me add a payment method, but it shows no "Delete" option so I can remove the old payment method. Also, there's an expired credit card that does show a "Delete" option, but it doesn't work. I get a message - "We are so sorry! We are having technical issues. Please try again later."
    You've had that same technical difficulty for years now. Please fix it.

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. STOP THIS ADD PLEASE

    STOP THIS ADD PLEASE

    83rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4 5 … 8 9
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base

(thinking…)