AOL Subscriptions and Plans

← Customer Feedback for AOL

Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. FEES

    Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
    We have been paying for years, for nothing.
    Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.

    2nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

    1st ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

  3. agents in the help program that you can understand

    Difficult to get any help and then you can't understand them. I just want to see my account to see what I am paying for.

    3rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  4. stop the System Mechanic pop up daily, please!

    3rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

  5. As a paying subscriber, I should beble to read the news teasers without constant "next page links"

    Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page

    7th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  6. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

    7th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  7. Please allow foreign descriptions to be granted VALID within PASSWORDS . . .

    3rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  8. Change it to a more neutral color, please.

    3rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base

(thinking…)