AOL Subscriptions and Plans
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62nd ranked
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ads in email and on website. If I am a paying member, provide us an option to stop seeing ads.
I am on the verge of completely moving away from AOL when I see adds in my inbox every day....particularly as a paying user. Some benefits are ok, but not worth me seeing Ads...if this continues, I will canx.
13th ranked -
my benefits
DID U ALREADY "SOLD" THEM TO "STINKING YAHOO" ALSO ?????????????????????????????????????
62nd ranked -
Misdirecting customers intent.
When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.
Steve
62nd ranked -
Explain how a posted comment is violating your terms of agreement.
I have never violated your terms of agreement regarding civility in posting a comment and yet, for the past three months, anything that I post is automatically rejected. To test this theory that my account has somehow been flagged, I posted "test test test" that was automatically rejected as a violation. Please explain:
1. why and how a person's account gets flagged
2. what does it take to get the account unflagged.62nd ranked -
BUY STOPPING BILLING ME FOR THINGS I NEVER ASKED FOR OR DO NOT WANT.
i NEVER ASKED YOU TO SIGN ME UP FOR. YET YOU ARE SAYING I'M 10 DAYS INTO MyPrivacy activation.
I'M SO SICK OF THIS TYPE OF THING FROM AOL l TOOK A FREE TRIAL FOR YOUR SYSTEM MECHANIC AND NOW YOU ARE TRYING TO SWINDAL ME OUT OF MY MONEY BY TRYING TO ADD THIS ONTO MY ACCOUNT.
I AM ALSO ATTATCHING A COPY OF ALL THIS TO THE BBB SO THEY UNDERSTAND THE WAY YOU COMSTANTLY TRY TO TAKE ADVANTAGE OF THE PEOPLE THAT USE AOL. tHEY ONLY NEED TO LOOK AT THE COMPLANTS OF ALL THE USERS TO…
34th ranked -
The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could
RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.
What a waste of my time . . . Grrr!
62nd ranked -
review the reviewers! postings that are left wing critical are deleted and postings refused
review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!
62nd ranked -
why am i being charged for AOL services?
why am I being charged for AOL services? yahoo, google, facebook, twitter, the list goes on is all free the only one with a fee is AOL! why?
62nd ranked -
34th ranked
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62nd ranked
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I am so upset - you signed me on a free trial for 30 days to get help from getting too much spam - well it is WORSE than eve.
what CAN I do for getting too much spam?
34th ranked -
34th ranked
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Offensive ADDS..
Your adds are offensive to me as a Paying customer therefore I am charging a fee of $.50 per offensive add you gorge the subscription I have had over 25 years . I will bill you each month and expect a reduction of cost noted in full every month.
bg@aol.com62nd ranked -
Im leaving
Im been with Aol for 20 + years and had no intention to leave, but your news (ALL LEFTIST ********) and this ad on my computer all day begging for mony was the last straw ( THE GIRL WITH THE MESSED UP NECK) !!!!!!!!!!!!!!!!!!
34th ranked -
senior citizen rates
At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.
17th ranked -
Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!
I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.
2nd ranked -
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…62nd ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.62nd ranked -
34th ranked
- Don't see your idea?