AOL Subscriptions and Plans
261 results found
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how do I atop this page?
this page is a constant annoyance
190th ranked -
hire qualified people to "help".
They tell me my answers to my security questions do not match. It's the same answers I have used for DECADES. They say mybenefit selections do not match (I'm looking right at the at the TWO choices I made as we speak). Every time I contact on chat it is some excuse not to help. Always endsw in "you need to call 1-800-827-6364 for help. If I had access to a phone why would I use chat? What am I actually paying for? The "forgot password" doesn't even link to a reset feature anymore. Just says we can't help you…
190th ranked -
STOP THIS DASBOARD ADD STOP STOP STOP TAKE 20 MINUTES TO SIGN ON SITES NOW
STOP THIS DASHBOARD ADD IT TAKES 15 MINUTES TO SIGN ON WEB SITES stop stop stop stop
190th ranked -
overpriced
for what you charge for aol i can get free other services you should protect my computer for free!! really free as long as i subscribe and eliminate annoying ads fro all services including aol!!!!
190th ranked -
190th ranked
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Unmonitored forums are useless like this one
Start monitoring forums too. Especially since 'help site isn't as helpful as it could be. Live support shouldn't be a hassle for paying customers - we shouldn't be expected to pay other fees for help on any issues related to AOL!
190th ranked -
190th ranked
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Why in the **** is this coming up when I entered a favorite website?????
Get rid of your ******* interface to a website I wanted to go to. Enough of this ********. The last time it took 6 tries to get through.
190th ranked -
I just want to know how to manage what I hav e now.
I want to manage mage what I already have
190th ranked -
STOP POP UP ADS
I am trying to sign on to Quick Books and your ad is blocking the way repeatedly.
James Morgan
190th ranked -
I should be able to delete sub accounts from master like in the past. Sub accounts for Ex I have not been with in 10 years and dead for two.
How can I get rid of these sub accounts licked to my main account, I do not remember the passwords so I cannot sign on to them to delete. Two of them are for an ex I have not been with in 10 years and she died two years ago!
190th ranked -
You’ve got mail
When I get an email to my AOL inbox I would like it to say “you’ve got Mail”. Literally the only reason I decided to get an AOL was because of nostalgia and I really need that on my phone because I hate my iPhones
259th ranked -
You should offer other brands and have options besides just Mcafee.
Like AVG and other brands. Last time I tried Mcafee my pc didn't work well and wasn't easy to uninstall.
190th ranked -
Misdirecting customers intent.
When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.
Steve
190th ranked -
The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could
RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.
What a waste of my time . . . Grrr!
190th ranked -
review the reviewers! postings that are left wing critical are deleted and postings refused
review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!
190th ranked -
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…190th ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.190th ranked -
asurion insurance company doesn't stand by policy.
According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…190th ranked -
If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.
When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?
190th ranked
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