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210 results found

  1. The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could

    RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.

    What a waste of my time . . . Grrr!

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  2. review the reviewers! postings that are left wing critical are deleted and postings refused

    review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!

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  3. Customer service scammers

    I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
    I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
    Today 7/23/21 The same thing happen…

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  4. What is keeping me from accessing two of my three email accounts? They are there for a reason

    There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
    Not great customer service.

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  5. asurion insurance company doesn't stand by policy.

    According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
    All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…

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  6. If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.

    When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?

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  7. Premium member being targeted by AOL employee

    I have been a paid Premium Member for 24 years. My posts are being automatically blocked. I posted just one word several times, yes, maybe, no etc and immediately I am blocked. These words do no violate your guidelines. This unabated discriminatory censorship has got to stop and this individual needs closer supervision by management. Please remedy this immediately. I am paying for this benefit.

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  8. Offer AMAC discounts

    Offer AMAC discounts

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  9. Perhaps Aol can leverage a concierge service for it's members?

    A 24/7 concierge service to arrange travel, dining, retail purchases, livery services, deliveries, emergency alerts etc...would be a fantastic service to provide for your customers...

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  10. Offensive ADDS..

    Your adds are offensive to me as a Paying customer therefore I am charging a fee of $.50 per offensive add you gorge the subscription I have had over 25 years . I will bill you each month and expect a reduction of cost noted in full every month.
    bg@aol.com

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  11. 139th ranked

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  12. I cancelled my $4.99/ month plan and am still being charged

    Cancel my subscription and refund my money

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  13. 139th ranked

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  14. Thank you very much for your work

    Hello Team AOL,
    Grateful for you offering these services!
    Sincerely,
    Robert Timmerberg
    Germany
    Customer for more than 2 decades

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  15. staying logged in

    just about everytime i come in to post a comment to an article i have to login again even though i click on stay logged in, it don't work. i even had to sign in again to post this comment. very lame.

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  16. 139th ranked

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  17. YOU caught the FREE/BE Pass, now run with it! ADS/Coupons/ PROMOS Section

    " A catagorized section: If you need the SUBSISTANCE where we can find the DEALS, Producta available - - you DO NOT find the Want Ads covering up the NEWS

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  18. Restaurant discounts should be discontinued.

    Tried to redeem restaurant discounts and discovered that discounts are not honored on Friday or Saturday. Your discount program is worthless...a version of "bait & switch" wherein a promise is made and then the promise is qualified to the degree of making it worthless. It's a poor reflection on AOL's character, which is already in question due to the exorbitant monthly fee. Have you no shame?

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  19. 139th ranked

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  20. Discount Verizon Wireless Basic Plan

    Give 50% discount on Verizon's basic $30/month wireless plan, for old, loyal AOL members (Boomers) with flip phones. If Consumer Cellular can offer $15 plans, why not AOL and Verizon?

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