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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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245 results found

  1. Bring AOL Instant Messenger Back

    We need an alternative messenger to Facebook, bring AOL’s Instant Messenger back :) It’s your time to shine again and compete against Meta 👏🏼

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  2. I want to stop paying for a service I have not used in several years. It seems that I have to jump through a LOT of hoops to do that.

    Make it MUCH simpler to cancel my subscription to AOL. I have not used it for several years and want to quit paying. You seem to be requiring me to jump through more hoops than a Cirque de Soleil acrobat to do that. Simplify the process! I've been a paying member since the days of 5-1/4" floppies and $5.00 a month service!

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  3. 169th ranked

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  4. I don't like the new news format used in the recent aol download. I want to go back to the old format.

    Make it easy to go back to the old format. I want to go back to the old news format.

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  5. 169th ranked

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  6. Please do not interrupt with your offers

    Please do not interrupt with your offers; that ad delays what I am doing here.

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  7. 169th ranked

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  8. AOL MyMagazine is not allowing me to access my selected magazine

    getting message or error on aol mymagazine
    Your AOL MyMagazines benefit already appears to be active. If you did not activate this subscription or feel this is an error, please contact Aol customer service at help.Aol.com/contactus.

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  9. Unable to obtain code for restaurant.com through AOL Member Benefits. This problem just started in 2023.

    Unable to obtain code for restaurant.com through AOL Member Benefits. This problem just started in 2023. Please fix.

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  10. The Member Benefits to restaurant.com does not work. Please fix this.

    The Member Benefits to restaurant.com does not work. Please fix this.

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  11. 169th ranked

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  12. The phone system at 866-872-8994 is screwed up. I wade through all the listing and click 6 for info on the new plan and it dead-ends.

    When I dial 6 for info on the new plan, the bot says there’s a problem and it “didn’t get” my request, and loupes me back to the main menu. Very sloppy, especially for a new program. I wanted to call with questions because the email AOL sent announcing it was very vague as to what happens if I say “no” to the increased fee. Get it together, AOL, please!

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  13. contact

    I need to talk with some one or chat How do I do that?
    Not easy to find the chat

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  14. I will stop using AOL altogether, your spam management does not work!!!

    I tried your suggestion to only accept emails from contacts in my contact list. When I did that, I stopped receiving ALL AOL messages, although the sender's address was in my contact list. And canceling the subscription was enormously difficult. I will stop using AOL altogether it's not worth the hassle. When I started subscribing to ID Protection, the number of daily spam messages increased from 50 to 80. You obviously added my email address to a website that can be accessed by spammers OR you sold it, which is even worse. Bad program, bad support- you could have done…

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  15. ***

    let me know my benefits in my AOL plan

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  16. Can I upload a photo?

    I feel like my site isn't trustworthy. I took a picture of the site that are certified by you and they look odd. Sarahheim305@aol.com

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  17. Annual Subscription Date - Earlier Each Year - Please Explain Why AOL Charges Me Early?

    My annual membership renewal date was always in August. In recent years the charge has been hitting my card month's early. I was notified in June the attempt was being made, and I declined the charge, but it posted to the card anyway. Who can I speak to get this resolved?

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  18. compliment

    No idea to offer - I just want to say how much I love the "new" email format. You brought back the " mark as unread" mail option and made it so much easier to go back to find old mail & photos - I love it! Thank you!

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  19. I am trying to cancel a subscription i wasnt aware i had. how do i get hold of you while outside the US?

    I need you to get in touch with me to let me know how to get in touch with you to cancel a subscription while outside the US. You make this extremely difficult. I do not wish to provide my information on a public forum. I wasnt even aware i had this monthly subscription until i reviewed my credit card statement. This is very questionnable business practice.

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  20. 169th ranked

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