Skip to content

AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

239 results found

  1. AOL MyMagazine is not allowing me to access my selected magazine

    getting message or error on aol mymagazine
    Your AOL MyMagazines benefit already appears to be active. If you did not activate this subscription or feel this is an error, please contact Aol customer service at help.Aol.com/contactus.

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Unable to obtain code for restaurant.com through AOL Member Benefits. This problem just started in 2023.

    Unable to obtain code for restaurant.com through AOL Member Benefits. This problem just started in 2023. Please fix.

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. accent to my account

    why is it a problem in changing my credid card number to continue paying my account when the card is no longer good

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The Member Benefits to restaurant.com does not work. Please fix this.

    The Member Benefits to restaurant.com does not work. Please fix this.

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. The phone system at 866-872-8994 is screwed up. I wade through all the listing and click 6 for info on the new plan and it dead-ends.

    When I dial 6 for info on the new plan, the bot says there’s a problem and it “didn’t get” my request, and loupes me back to the main menu. Very sloppy, especially for a new program. I wanted to call with questions because the email AOL sent announcing it was very vague as to what happens if I say “no” to the increased fee. Get it together, AOL, please!

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. contact

    I need to talk with some one or chat How do I do that?
    Not easy to find the chat

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I will stop using AOL altogether, your spam management does not work!!!

    I tried your suggestion to only accept emails from contacts in my contact list. When I did that, I stopped receiving ALL AOL messages, although the sender's address was in my contact list. And canceling the subscription was enormously difficult. I will stop using AOL altogether it's not worth the hassle. When I started subscribing to ID Protection, the number of daily spam messages increased from 50 to 80. You obviously added my email address to a website that can be accessed by spammers OR you sold it, which is even worse. Bad program, bad support- you could have done…

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. ***

    let me know my benefits in my AOL plan

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Can I upload a photo?

    I feel like my site isn't trustworthy. I took a picture of the site that are certified by you and they look odd. Sarahheim305@aol.com

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Annual Subscription Date - Earlier Each Year - Please Explain Why AOL Charges Me Early?

    My annual membership renewal date was always in August. In recent years the charge has been hitting my card month's early. I was notified in June the attempt was being made, and I declined the charge, but it posted to the card anyway. Who can I speak to get this resolved?

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. compliment

    No idea to offer - I just want to say how much I love the "new" email format. You brought back the " mark as unread" mail option and made it so much easier to go back to find old mail & photos - I love it! Thank you!

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I am trying to cancel a subscription i wasnt aware i had. how do i get hold of you while outside the US?

    I need you to get in touch with me to let me know how to get in touch with you to cancel a subscription while outside the US. You make this extremely difficult. I do not wish to provide my information on a public forum. I wasnt even aware i had this monthly subscription until i reviewed my credit card statement. This is very questionnable business practice.

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. how do I atop this page?

    this page is a constant annoyance

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. hire qualified people to "help".

    They tell me my answers to my security questions do not match. It's the same answers I have used for DECADES. They say mybenefit selections do not match (I'm looking right at the at the TWO choices I made as we speak). Every time I contact on chat it is some excuse not to help. Always endsw in "you need to call 1-800-827-6364 for help. If I had access to a phone why would I use chat? What am I actually paying for? The "forgot password" doesn't even link to a reset feature anymore. Just says we can't help you…

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. STOP THIS DASBOARD ADD STOP STOP STOP TAKE 20 MINUTES TO SIGN ON SITES NOW

    STOP THIS DASHBOARD ADD IT TAKES 15 MINUTES TO SIGN ON WEB SITES stop stop stop stop

    161st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base