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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

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260 results found

  1. If you don't get rid of that creepy InjuryMatch ovarian cancer ad, I will be cancelling my account.

    If you don't get rid of that creepy InjuryMatch ovarian cancer ad, I will be cancelling my account. That is the most disgusting ad I have ever seen. The people responsible for creating, approving and displaying it have no sense of human dignity or respect.

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  2. Does No Good

    I don't have one. AOL will NOT respond to requests and will NOT fix any of the problems sent it to support. Unless of course you have a Twitter account: One of the most insecure sites on the web! I have been a member EMail only since around 2000 - 2001 and have never seen any problems solved! Now even the sort cuts try to force one to the AOL home page instead of going directly to the link assigned. It gets worse so I regress.

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  3. Need Better Customer Service.

    Need Better Customer Service. I was charged for a Non Authorized Service on my Credit Card. The last Rep was very Sarcastic.

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  4. HOW TO DELETE YOUR AD FROM MY SCREEN. THERE IS NO X TO HIT AND DELETE

    I have your ad regarding free check on my speed. This computer is perfect....TELL ME HOW TO GET RID OF THIS PAGE.....YOUR PHONE NUMBER DID NO GOOD....MECHANICAL VOICE SPEAKS THEN HANGS UP. tHIS IS WHAT MAKES ME HATE ANY COMPANY,,,,,***

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  5. 108th ranked

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  6. 108th ranked

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  7. Revert back to your former system for Tech support system

    It is Your new Tech support System that doesn't even work marginally.That I am a paid subscriber for

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  8. I don't want to change anything.

    I like the way my AOL is set up. Please leave it alone.

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  9. 108th ranked

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  10. ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!

    LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!

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  11. 186th ranked

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  12. All AOL has to do is LISTEN when contacted!

    I contacted AOL last month to change plans. They did NOT change the plan and biledl again for another month of what I don't want. Bait and switch much? And I can't change my plan online. So now what? Have to talk to another person who doesn't know how to do their job?

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  13. where is my email

    where is my email, you just deleted my whole ******* life

    186th ranked

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  14. I pay for an AOL plan already so why do I need an additional plan when I use the web based mail interface?

    If you have a paid plan, the web mail should be 'ad-free' as well. No need to have 2 plans. Two plans is a ripoff.

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  15. IF SOMEONE DOES NOT ANSWER THE PHONE OR HELP ME WITHIN THE NEXT 30 MINUTES I AM LEAVING ENTIRELY FOR GMAIL

    STOP HANGING UP THE PHONE WITHOUT CONNECTING TO ANYONE AND LET ME CHANGE MY PLAN WITHOUT CANCELLING ENTIRELY. THIS IS SO STUPID IT IS UNBELIEVABLE!

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  16. Hire individuals who actually knows how to provide services for customers. I need my refund and 3 calls in and no one knows how to provide.

    I have called multiple times and waited in the queue for nearly an half hour each time only to keep getting the same results. No refund!! Who are training these people? I’m reaching out to the BBB because this is ridiculous!! Who are these people?

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  17. COLLECTIONS ON CANCELLED ACCOUNTS

    I RECEIVED A LETTER FROM YOUR COLLECTIONS DEPARTMENT. I REQUESTED MY SERVICES TO BE CANCELLED SEVERAL MONTHS AGO VIA A LIVE CHAT WITH SOMEONE. THEY SAID THEY WOULD TAKE CARE OF IT, WHICH I ASSUMED THEY DID. HOWEVER, THE LETTER STATES THAT I OWE $56.48 OR I WILL BE TURNED OVER TO A COLLECTION AGENCY. I WOULD SUGGEST A BETTER WAY OF CANCELLING SERVICES WITH YOU. AND I WOULD LIKE A BREAKDOWN OF ALL MY SERVICES THAT I AM BEING BILLED FOR.

    186th ranked

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  18. Bring AOL Instant Messenger Back

    We need an alternative messenger to Facebook, bring AOL’s Instant Messenger back :) It’s your time to shine again and compete against Meta 👏🏼

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  19. 186th ranked

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  20. I don't like the new news format used in the recent aol download. I want to go back to the old format.

    Make it easy to go back to the old format. I want to go back to the old news format.

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