AOL Subscriptions and Plans
259 results found
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aarp
I finally got ahold of someone that said AOL cancelled there contract with AARP so that is why everyone is cancelled. I had to pay to have mine renewed, Mine was expired for over a year before I found out about it.
108th ranked -
108th ranked
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Email about a price increase to $33.99. Is it legit?
I just got an email titled Upcoming changes to your AOL membership pricing about a price increase to $33.99. Is it legit?
108th ranked -
All AOL has to do is LISTEN when contacted!
I contacted AOL last month to change plans. They did NOT change the plan and biledl again for another month of what I don't want. Bait and switch much? And I can't change my plan online. So now what? Have to talk to another person who doesn't know how to do their job?
186th ranked -
where is my email
where is my email, you just deleted my whole ******* life
186th ranked -
I pay for an AOL plan already so why do I need an additional plan when I use the web based mail interface?
If you have a paid plan, the web mail should be 'ad-free' as well. No need to have 2 plans. Two plans is a ripoff.
186th ranked -
how the heck can i cancell something when their is no xabcell button and u guys keep telling me call the cancelation department that dont se
There is no cancell button it says I owe u money but I don't. I've been trying to cancel for 2 months now. It says pending. . There is no live agent and no cancelation department
67th ranked -
I today discovered that I have paid monthly for AOL benefits not ever received due to non-activation (of which I was not informed until now)
Fully inform and assist customers that activation is required - I was told
I had beenfits paid for monthly for over 15 years that I never received.108th ranked -
Just improve
Get up! Do something! Anything!
It says it all below…”this forum is not monitored!” Any questions??
108th ranked -
108th ranked
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Real human not AI online
Real humans to deal with benefits subscription cancellations. All I get is AI which gives me the same solutions that don't work. Everything should be done online without waiting on a phone call to finally talk to someone.
108th ranked -
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product. in my opinion from experience this was a rip off!
67th ranked -
IF SOMEONE DOES NOT ANSWER THE PHONE OR HELP ME WITHIN THE NEXT 30 MINUTES I AM LEAVING ENTIRELY FOR GMAIL
STOP HANGING UP THE PHONE WITHOUT CONNECTING TO ANYONE AND LET ME CHANGE MY PLAN WITHOUT CANCELLING ENTIRELY. THIS IS SO STUPID IT IS UNBELIEVABLE!
186th ranked -
AOL should require ALL PROGRAMS (including AOL) be UNINSTALLED, CANCELED &/or COMPLETE DELETE w/ clicks!!! Biden mentioned ONLINE JUNK !!
Why wait for government to FORCE AOL to protect AOL SUBSCRIBERS!!! OWN IT AOL!!!!
67th ranked -
Start by getting a handle on your constant 'New Product' intros which are for the most part something you bundled and renamed and repackaged
First flush all the new > Good, Better and Best < intros you bring in on a regular basis. I feel like I'm being sold a new set of 'Nothing will stick to it, inside or out, regardless of how high you set the cook temperature cookware . Even if you have AOL ASSIST, not is your problem usually solved, (That's a compliment by the way), But you can't get back to what you you were doing when you had to call for assistance because you're afraid you first have to hear the whole new 'canned pitch' about what software…
108th ranked -
Hire individuals who actually knows how to provide services for customers. I need my refund and 3 calls in and no one knows how to provide.
I have called multiple times and waited in the queue for nearly an half hour each time only to keep getting the same results. No refund!! Who are training these people? I’m reaching out to the BBB because this is ridiculous!! Who are these people?
186th ranked -
I see that typing my comment here is laced with technical difficulties. Guess AOL dont like posting complaints.
You're just as woke as everyone else is. Trying to type this message was plagued with difficulties. What I came here for was to describe my first attempt with Premium AOL email. AOL claims to get rid of unwanted ads. Nope, they dont. They school people on how to get rid of them, they dont automatically get rid of anything. They give tools on how to go about doing it yourself. I will say that most of my unwanted emails did stop coming, but I think that my own hard work got them stopped. If AOL would teach a class…
108th ranked -
aol technical costs?
Costs for technical support (2-3 years) way to expensive! taken for a ride after tech support cleaned 37k files! Charging an amount for which ever service.I would want. Contracted agreement.Bogus scammed?
108th ranked -
COLLECTIONS ON CANCELLED ACCOUNTS
I RECEIVED A LETTER FROM YOUR COLLECTIONS DEPARTMENT. I REQUESTED MY SERVICES TO BE CANCELLED SEVERAL MONTHS AGO VIA A LIVE CHAT WITH SOMEONE. THEY SAID THEY WOULD TAKE CARE OF IT, WHICH I ASSUMED THEY DID. HOWEVER, THE LETTER STATES THAT I OWE $56.48 OR I WILL BE TURNED OVER TO A COLLECTION AGENCY. I WOULD SUGGEST A BETTER WAY OF CANCELLING SERVICES WITH YOU. AND I WOULD LIKE A BREAKDOWN OF ALL MY SERVICES THAT I AM BEING BILLED FOR.
186th ranked -
BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE
Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…
67th ranked
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