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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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  1. My emails are not going through. And after a message is sent, I cannot see them in my Sent Folder. Please respond. Thanks.

    Please check my outgoing email messages. They are not going through. Thanks

    9th ranked

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  2. Someone has removed very important emails from my Archives account. How can I retrieve these lost emails in Archives? Thanks.

    See my remarks above regarding missing emails from my Archives account.
    Joy Kennedy Hughes

    11th ranked

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  3. Replying

    Replying to email on cell phone is horrible (I have an Android/Samsung phone). The cursor keeps jumping all over the page. It does the same in the App and on the web page. Works okay on the computer.

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