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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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  1. Bring back the older, user friendly email formatting!

    Could you explain why, when I send an email to a recipient, and to myself as a "CC", I never get the CC back? I do this when attempting to maintain a "paper trail" for certain correspondence.

    6th ranked

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  2. For some reason, if I send an email, the recipient says that it came from "Admin Team". How can I fix this error?

    18th ranked

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  3. Need help with my email but cannot speak to anyone, my account was deactivated due to inactivity but my work and other mail gets sent there

    Have customer service which u don’t have to subscribe to something to get help

    41st ranked

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