AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
48 results found
-
Having Trouble logging in to out account
Can’t get new email
107th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Filter out these sex messages! 🥺
I am a married woman. And I am also a Christian woman. I keep getting VERY VERY inappropriate emails from sex workers. Are we serious right now aol? This stuff is so disgusting. This is full violation of the trust I have in you guys. My feelings are hurt really bad. I’ve had this account since I was 18 years old. I’m 38 now. You guys are trashing our good 20 year history. I don’t want to see this stuff. I know it’s spam but important messages go there too. Please help this situation for me. I beg of you!
44th ranked -
My aol account sends code to this account but this account never receives it
Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working
127th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
127th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Not receiving Emails
I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.
127th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
I have been with AOL for years when i tried to contact AOL it does not recognise either of my emails
I don't under why yahoo mail has taken over my email unable to get help from AOL.
Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
Very poor service from aolIf this keeps on happening I will have to eventually close account not happy
127th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
stop allowing spam with vile words in the subject go through
Stop emails with curse words in the subject heading .
10th ranked -
Hi when asked for a text sent to me to sign in to see if its me ir shows two numbers to text mine ends in 92 another shows up as 66 not mine
I need this number deleted from my account not mine
127th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
Spam Emails
I get lots of spam emails, how can I stop it
Allen50th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
Fix spam filters
I've tried creating filters to stop unwanted spam from using AOL.COM address, to no avail. I have to look througj spam folder because sometimes real mail gets dumped in there.
This spam is BS:
Payment Declined Mar 8 repechage, f Your iCloud ID Is Locked .Yo.. o iCloud Storage Your payment method has し expired: Update your payment information....
• Make Her Hole Beg for More She'll Be Shaking & Begging - Tonight .. She'll squirt tonight after this Have Sex for up to 4 Hours with this. X Don't wait!..
Mar 8
• VeteranCashOffers Get a Cash Offer from…16th ranked -
I can’t delete contacts
I can’t delete some contacts
The delete option is lowlighted so it can’t be deleted
107th ranked -
Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
18th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
27th ranked -
Contacts (Auto-Sync with Google Contacts)
I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…
27th ranked -
Changing display name for sent emails on phone.
The instructions to change my display name do not work from my phone. Many people don’t have access to a computer so there should be the same settings on the phone version vs using a desktop.
59th ranked -
Keep Trash For 90 days or more.
On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.
44th ranked -
Can't attach downlaods from my desktop to email on phone? Why
Make it possible to attach a desktop file to email from the phone.
32nd ranked -
Font color and highlight
I really need AOL to return to "traditional/primary" colors for font and highlight colors.
For instance, I can't select a true red for my texts, where I might want to emphasize a word or section. Your choice of colors makes little sense.
50th ranked -
Please allow "Reply All" or default option.
Please allow "Reply All" or default option for this common feature.
50th ranked -
AOL im Jahr 2025 wie im Jar 2001
Wieso warnt Ihr einen nicht SOFORT, wenn der Anhang zu groß ist. Wieso muss ich erst Minutenlang warten, bis mir ein Mailer Demon sagt, dass die Mail zu groß ist. Im Jahr 2025, das ist ja heftig. Es gibt 3D Drucker, aber euer E-Mail Dienst kriegt es nicht hin, einen einfach direkt zu warnen, wenn der Anhang zu groß ist. AOL ist wirklich im Jahr 2001 hängen geblieben, Wahnsinn.
107th ranked
- Don't see your idea?