AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
25 results found
-
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
31st ranked -
Select an email, search all rmail gor yhst one rmail
Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.
27th ranked -
After changing password they still using verification code.
When changing your old password to a new one,they still send the verification code.
24th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
9th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
-
I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?
Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
Thank you.
👍😎👍31st ranked -
Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
13th ranked -
7th ranked
-
Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?
I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.
21st ranked -
Nothing! Keep up the GREAT work!!!!
Everything is performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, QUALITY, quantity, loyalty, integrity, dependability, and connectivity at an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!
Sanjeev68th ranked -
Block an entire domain
Allow users an easy way to block an entire domain to eliminate spam in situations where the spammer changes a single digit in the name of the email, but the domain remains the same. AOL used to allow global domain blocks using *@hateddomain.org as an example. Or allow users to enter just the domain name, in this case: @hateddomain.org. The goal is to stop all email sender addresses from that domain.
51st ranked -
don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
2nd ranked -
Selecting all email to delete
I just got a new phone, and after downloading this app, I have over 4,000 emails in my inbox that were NOT there yesterday. In order to delete them I have to physically select each and every one of them. Lame.... the app I had on my old phone, had an ALL box you could select, so you could delete them all. Much faster. Please include this in your next update. 🤔😒🙄
17th ranked -
You need a better spam blocker
Sick to death or receiving foul dirty sex sites I've never visited outlook.com and hitmail.com need reporting
27th ranked -
Removing as a whole after unscribing them
I’m not telling you I’m demanding you ! Add to senders a feature wear when I unscribe it removes all previous emails. I mean it!
51st ranked -
Sort by sender please
Please bring back sort by sender!
21st ranked -
Hire Actual Human Beings
Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?8th ranked -
Folders
1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?
2) is there a way to ADD more folders ( sub ) to a MAIN folder?
3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.
I don't use the app, I use a browser only.
Can you all research & address / explain how / re-code the browser version to fix these?
20th ranked -
fix app password
your app password security sucks we pay you money to have this working, this is a joke that the app password cannot be generated, you have been havung this issue for over a year your support SUCKS you they cannot tell you how to get or app password or when it will work, need this for outlook and gmail to work, i will be cancelling and filling a BBB complaint also if you cannot fix this what is the point of paying for AOL.
24th ranked -
dark mode
dark mode
44th ranked -
Edit reply settings
Please let users edit the reply actions in AOL Mail app on IOS. The current order is:
Delete, Archive, Move, Reply ALL.
Are you serious? Where is the Reply button? You have to press MORE to actually find it which a few users already pointed out. I would prefer Reply to be THE ABSOLUTE NUMBER 1 CHOICE, not other options. Why is it in More? Obviously designer of this section doesn’t reply to emails. So if it’s so different for different people, why not to allow a simple customisation of this options?
On Apple Mail for example Reply to email…60th ranked
- Don't see your idea?