Skip to content

AOL Mail Noble


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

11 results found

  1. Removing as a whole after unscribing them

    I’m not telling you I’m demanding you ! Add to senders a feature wear when I unscribe it removes all previous emails. I mean it!

    88th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Folders

    1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?

    2) is there a way to ADD more folders ( sub ) to a MAIN folder?

    3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.

    I don't use the app, I use a browser only.

    Can you all research & address / explain how / re-code the browser version to fix these?

    27th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. How about for starters not deleting my saved emails on the account I’ve had for the last 21 years.

    Your inactivity ai is flawed I didn’t sign in for a few months and it deleted 23 years of cherished saved pictures and emails. It stated that for 12 months I didn’t log on which is complete ********. I’ve been a member since 2001 and can tell you I’m devastated by this loss and hold your company in very low regards after this mishap. Your customer service was no help so thanks for screwing me over you suck!!

    180th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Folder names

    Why can't I create a new folder in the newest update? When trying to use the keyboard to enter the new folder name, the keyboard disappears before you can enter anything.

    As with all of your updates, if it works, don't mess with it. There was nothing wrong with creating a new folder before.

    30th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 47th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can no longer create a folder. Why?

    I can no longer create a new folder. Why?

    47th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 88th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Thank you to AOL

    A big thank you to AOL (America Online) for being around for so many years now, and it has been a true honor to be a part of AOL's success story since the late 1990's, truly amazing in an awesome way, thanks so much!!

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Folder

    • THIS IS AN ONGOING ISSUE FOR 1+ YEARS

    STILL CAN'T create more folders using the bowser version thru CHROME & Android 13 & UI 5.1.

    I TAP the + add folder
    Opens dialog box for folder name
    Begin typing name, dialog box closes.

    No message, no error code.

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. サブスクフォルダで解除済みメール削除

    サブスクリプションのフォルダで、解除済みのメールを表示されないようにしたいです。よろしくお願いします。

    88th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Poor service request.

    Emails were accidentally deleted from my trash folder. AOL is asking for a one time or monthly fee to restore them. I've been a decades long user with no issues until now. I don't understand a fee to perform what would take a few seconds or key strokes to do. Very disappointing to say the least.

    44th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base