Bring back the Old format that was USER Friendly and lose the advertising.
Fire the person that created this new email format.
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KATHERINE BAILEY commented
Your new format STINKS and your ads as well, take up half the page. Someone must be new or bored to create this horrific site.
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Delores Stern commented
Go back to the old format had the worst time trying to delete all mail at one time. Plus I hate all the advertising. Please go back to the old way.
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Joan Hughes commented
Agree do not like it. But at least give us some information as to how to navigate these issues. I want to be able to print an email. Please just give us the help.
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TOM EDWARDS commented
Totally useless format. Does not help at all. Get the old version retrofitted at your earliest opportunity.
We, the people, have spoken! -
VARTO JON commented
Bring back the old one
This new one is unfriendly
It doesn’t work well . Can’t delete things & the
Advertisements are awful
I’m going to switch my account very soon
I’ve been with guys for ages ( 26 years )
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Alicja Sz commented
At least fix the setting option for going back to old version coz its not working!!!! Te worst update ever! Totally non-intuitive, the Old and New Mail is just a joke, clicking thousands times to find something..
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Angie Dyson commented
Absolutely agree, it's awful!
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JERROLD GROSS commented
User unfriendly interface. First, for all those looking for the old mail folder, Go into settings and you'll be able to turn it on..
3 really bad things about the new format
Removing the ability to swipe to see the next email is really bad when you get a lot of emails
Next, moving all the action icons around is really annoying. Did your design team understand muscle memory?
Finally. As a paying customer for 25+ years, I resent all the big ads. Let the free accounts see them -- I shouldn't have to.
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Mollie Rich commented
Change it back to the old format
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Mike VERDI commented
Getting these ads that are unwanted ever since I upgraded my account
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Susan Trotter commented
Change it back!!! This new format is unusable.
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Debra Schlueter commented
Agree Whoever had the idea to start this format should be fired. It’s horrible
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Theresa Palmeri commented
I hate this new way bring back older version or give users their choice of which one they want to use
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brenda taylor commented
BRING BACK THE OLD FORMAT!!!!
STOP the advertising -
RANDI RASKIN NASH commented
The new format is a nightmare!! Impossible to use!!
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TOM ARMSTRONG commented
AOL calls this user voice.
HELLO anybody there? We have spoken. Is there anyone there to listen?
Bring back the OLD & USABLE format -
BECKY KIRKBRIDE commented
I hate the new format and I’m sick of ads bombarding me every time I turn around. You don’t even offer an option to delete them!!
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Darlene Adelson commented
I preferred the old format. Can’t you give me a choice?
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ROBERT GROSSO commented
Bring back the old format... there is no search the web on here!
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ORVILLE REDDING commented
This new format sucks big time! Why do I have to check each spam to delete instead of deleting all of them with a single click?