Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
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PAM RYBICKI
commented
I go into my account randomly. Cause this is not my main account. I have never seen a post where you were updating the system or deleting information out of our email account. This is wrong of AOL to go into people's accounts and delete everything. I had many folders with information, and now they're gone. I guess this will be the time to leave AOL since I have nothing in my account and move on to a better company. Shame on you!
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Bernadette Mc
commented
Lost all the emails I've had since childhood because of this inhumane policy, with no notice despite attempting to sign in several times during 1 year period. Apparently that didn't count, for some reason my password and all information linked to the account, which wasn't changed or altered — mysteriously didn't work. But as soon as the account was deleted, suddenly no issues retrieving my now empty inbox. I will never use this awful service again, or any aol products in the future. I'm absolutely devastated, this policy has soured my opinions on this company for life.