Having Trouble logging in to out account
Can’t get new email
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Renata Hall
commented
I get horriable spam which over fills. You keep changing things which can be a major task. Also isend email from my gmail account and at times don't receive it. I get cloud email trying to invice me and i don't use cloud the list goes on
-
sharon walton commented
Im planning a memorial and also in the middle of setting up dr appts. I cannot get at my emails!!! What have you done???
-
sharon walton commented
I cant get my emails on my cell. Im more than busy right now. AndAOL is not recognizing my password or phone number that Ive been using for years and years. I am beyond frustrated
-
J R commented
Can't log out when select log out, takes me to a screen to confirm. I said yes log out, just keeps asking the same question over and over. Never logs me out of my aol email.
-
Chris Sammelwitz commented
I have an iPhone 8 - I don’t have iOS17 and can’t access my email.
Hello, I have been a customer with AOL since your company took over the accounts for Verizon.net.
8-31-2026 - I just tried to access my email AOL account and a pop up stated I need to use iOS17 or higher.
I can only access my emails through my iPhone 8, which is only iOS16.7.16.
Please help. I am not able to access emails, anymore. Very frustrating!!
My financial institution, M & T Bank also did this where they went to the iOS17 and then they realized there were many valued clients with older iPhones where those clients were not able to access the M & T mobile app, thus the customer ratings for M & T Bank dropped dramatically.
Since then M & T Bank modified their app from iOS17 back to the iOS16 so those clients with the older iPhones can now access the M & T mobile app.
Please consider switching back to the iOS16.
I have no other way of checking my emails anymore. I have (2) email accounts with AOL.
Thank you in advance for your assistance and reply. (Newark, DE).
-
Chris Grohs
commented
Hello,
my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.
Thank you very much.
-
Peter Moreland
commented
Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE
-
Sandi Platten
commented
Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working
-
Renata Hall
commented
I don't under why yahoo mail has taken over my email unable to get help from AOL.
Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
Very poor service from aolIf this keeps on happening I will have to eventually close account not happy
-
magencardn54 magencardn54
commented
Merhaba bu hesabım Instagram hesabıma bağlı ama giriş yapamıyorum lütfen en kısa zamanda gereğinin yapılmasını taleb ediyorum iyi çalışmalar
Teşekkürler
Hesabım magencardn54
-
OLEG TOLSTENYUK
commented
You the one who makes account log difficult in to promote artificial intelligence. What a headache for a simple connection. No Russia, China, Korea, Iran or other enemies of the United States are concerned about what Americans are doing. Then, you raise prices to benefit your bank account or stock market where aol is listed.
-
ETTA HARBIN
commented
The feature part on the mail.aol.com isn't working the error message is "www.compuserve.com refuse to connect"
-
Joe Tuccolo
commented
I need this number deleted from my account not mine
-
ROBERT MCCOY
commented
The two step verification needs to stop. Very annoying.
-
Robert Goetz
commented
Add it to your password manager. Keeping your account secure is #1
-
Robert Chaney
commented
It took me 4 sign in and thirty minutes to get to my emails.
-
Robert Chaney
commented
Please get rid of the verification code for good.
-
Mr. Smith
commented
It wants me to sign on, I think I'm signed on, but there's no place that will let you sign on but as I'm sending you this for my feedback instead of rating if somebody else had an idea that was equally important it suddenly says I'm signed on
people?
You are all truly technicians. In my opinion, technicians are jerks.
-
CJ MCCLURE
commented
Get rid of that “Is it really you” ****. Yes it’s really me. I KNOW MY PASSWORD THEREFORE IT IS ME. NOW LET ME INTO MY ACCOUNT. If I wanted extra security measures when I sign in ID ENABLE 2 STEP VERIFICATIONS YOU DUMB RETARDS. The fact that I don’t have it enabled means that I DONT WANT ANY EXTRA SECURITIES MEASURES. IM SMART ENOUGH TO MAKE SURE MY ACCOUT DOESNT GET HACKED. IF I WANT HELP FROM YOU USELESS BUMS I WILL ASK FOR IT. Now get rid of that feature literally no one asked for and let me sign into my account with just my password
-
Robert Chaney
commented
When changing your old password to a new one,they still send the verification code.