Skip to content

AOL.com


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11787 results found

  1. For god's sake hire people who have even the most basic WRITING skills & knowledge.

    Anika Reed, shame on you for being so sloppy, ignorant & even illiterate by writing: "....experiencing WITH food insecurity. You wrote this in the article about Harry & Meghan's Archewell Foundation's support of Our Big Kitchen Los Angeles. Where in god's name did AOL find you illiterates, and why are THEY not evaluating your so-called "writing skills" BEFORE they allow you to embarrass yourself AND embarrass AOL. AOL should be disallowed to publish such trashy articles UNTIL they hire people who, most assuredly, KNOW HOW TO WRITE even in the most basic way. This is an ongoing MAJOR problem with…

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Allow us to block more than 3 domains in spam controls

    Allow us to block more than 3 domains, and full domains .

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Tell us why 3rd party email is failing all of a sudden? (November 2025)

    Can you at least let us know why? Yesterday, you showed a notice there was an issue with email, now that had disappeared with no information as to why.....

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Get decent customer service!

    I've been a member since the 1980s, and service has only gotten worse. I waited 1 hr 23 min to get s.o. by phone. I also tried chat. I have a $9.99 plan. What a waste of $. There's so much more I could say but I've wasted enough time today.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Aol quit working on outlook and through gmail can't set back up!

    AOl is not updateing through Outlook or gmail. It wants my password. I create a third party password but it's not working!

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Block Senders

    AOL settings for "Security and Privacy" has a feature called "Block all senders except contacts". When enabled it says, "block all senders except contacts. You will not receive messages from senders who are not in your contact list".

    Note that I have saved in my AOL account, a list of specific, contact email addresses that pertain to my particular interests.

    I want AOL to know, the block senders claim as noted above is NOT TRUE.
    When I ENABLE this feature, I receive email messages daily from senders who are not on my contacts list.

    Today 11/25/2025 these emails appear in…

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow me to choose topics and providers for the news feed on my email page. So much of it is useless fluff and disguised ads.

    Allow me to choose topics and providers for the news feed on my email page. So much of it is useless and there are too many fake news stories about consumer deals from aol or its advertising partners. I don't need "news stories" on diet, exercise, pets, sports, celebrities, or gossip.
    Of the 20 stories appearing in my feed, only four or five are actual news. The rest is either fluff or ads disguised as articles. I'm intelligent. I want intelligent news. This is the reason I rarely look at what is in my feed, let alone actually reading an…

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Deleting Old Emails! I would do it, thus freeing up space, if I could choose in what order to view, i.e. name, date, etc.

    Used to be able to do this, but I won't go through them one by one to delete. If I can click on email address title at the top and have it move to alphabetical like it used to, then I could block delete and free up a lot of space from my thousands and thousands of sitting emails.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. AOL Desktop Gold

    The emails from the draft folder were not showing on AOL Desktop Gold. I did a back-up, reinstalled the app again and now none of the emails are showing, instead it shows purple lines.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. AOL Desktop Gold

    The favorites were not showing in AOL Desktop Gold so I reinstalled the app (I also did a back-up) and now the emails are not showing either, jst purple lines

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Stop arbitrary and capticious what you call community standards rejections

    I am realy getting sick and tired of your arbitrary and capricious rejections of my comments. I have posted quotes from news articles that aol posted and had them rejected under my comment and I have copied and posted the exact words used against me and only changed the name and been rejected and have had posts directed atTrmp with foul language accepted by aol then copied and posted the SAME comment changing name to Biden and then get rejected. Rejects occure when meerly the word you is inserted directing a comment back to a commentor and that is ridiculous.…

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Help me get my emails again!

    How can I get my emails???

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Establish adequate language skills standards for employees dealing with the public.

    Ensure that employees dealing with AOL customers calling in for assistance are capable of adequately expressing themselves in English. I admit to wearing a hearing aid, but even my daughter, who has normal hearing, had great difficulty in determining exactly what your customer support person was saying. We both questioned whether or not he understood the situation being described to him.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. GIVING UP

    AGAIN +STILL BEING FORCED TO UES 2 STEP VERIFICATION MULTIPLE TIMES EVERY DAY ON BOTH AOL +YAHOO - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Show fair coverage in the news

    Please show some change by being fair in the News headlines and coverage. As it stands for how long now, nothing but positive stuff when it comes to anything about the Democratic party and nothing but negative when it comes to anything Republican. It is so obvious that I can't take anything seriously. How about letting us bypass the news altogether? Now that is a great idea!

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Too much fluff, not enough important news. AOL is being left way behind.

    Too much fluff, not enough important news. AOL is being left way behind. Kindly post more important news and less Hollywood fluff.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 2 STEP VERIFICATION

    NOT ENABLED - STAY VERIFIED CHECKED !!!!!!!!!!!!!!!!!!!!!! - ANOTHER AOL YAHHO WAY to FRUSTRAE, AGGRAVATE, + LOSE LONG TIME LOYAL CUSTOMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. TOTALLY FRUSTRATING< FUTILE< COMPLETELY UNNESSESSARY

    2 step verification NOT ENABLED - STAY VERIFIED CHECKED - NOT WANTED OR NEEDED - ONGOING AGGRAVATING PROBLEM FOR MONTHS SINCE AOL YAHOO MERGER - WILL be TRANFERRING AFTER 3 DECADES TO MORE USER FRIENDLY PROVIDERS THAT LISTEN TO + CARE ABOUT THEIR USERS

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Discontinue posting over-the-top revealing photos which objectify women’s bodies.

    Discontinue posting over-the-top revealing photos which objectify women’s bodies.

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

    I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

    4645th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL.com

Categories

Feedback and Knowledge Base