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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12235 results found
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Be less partisan and try and balance your feelings of hate from just the Conservatives to include the Democrats.
USA and their articles are so biased against any and all Conservative views that it makes AOL look like a mouthpiece for the far left and pure hate for people who live in this Country who actually want our Country to be a Country.
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Ad's
I called Tech and he was unable to help I have been with AOL for 35 + years.
I turn on my computer / PC and use my Email and look at some of the news feeds that's it I'm too busy for anything else. But all I get is Ad after Ad after Ad. No one can figure out how to get rid of them. The tech said they were sponsored Ad's I'm not sponsoring them, I paid for AD FREE.I need help
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guarantee that folders in AOL mail appear on the phone app for AOL email exactly as they do on the computer!
My aol email has many folders so I can arrange emails for quick reference. This is good. NOT GOOD is that the folders appear in a different order on the AOL app in my cell phone - they WERE in the same order, and suddenly half of them are now all under one of the other folders - they're in alpha order as subfolders in that other folder but they do not belong under another folder - they are their own folders, as they are in my computer accessed AOL email. Tech support has no idea of how to rearrange…
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fix issues with AOL cell phone app (on iPhone)
AOL app on iPhone randomly resorted my folders - they are in correct order on my computer - but on the app half of them now appear as sub folders under one preexisting folder. Tech support said this is due to an update. But they have no fix. There is no way to sort or rearrange folders on the app - find one!
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allow customers to speak with Sr tech support
on my cell phone AOL app, my folders were reshuffled with half of them now under an existing folder. The CSR said that it may have happened with an update and that there is no way to reorganize folders. I'm reading the other feedbacks on tech support and all of us have similar expriences - AOL has no answers, does not know how to solve problems and won't allow access to senior tech support people
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Generate app password Unavailable
I think this is very basic for today IT, if still can like this either you need to update your apps / web / anything that cause this not working
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reminders
Ive set reminders on my phone because it is a given option on aol app. However, there is no way to access those reminders, or edit them on my phone. I set one and it doesn't pop up on my computer either. Theres no way for me to trouble shoot this unless I pay a premium price. I tried using the help site for the reminders but it is generalized to the settings and not to the reminders themselves. It doesn't tell you where to go to access your reminders to look at the ones you set in the past…
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AI false ad on AOL, titled Brain Lift. Dr. Gupta with CNN never endorsed this product.
Ad titled Brain Lift is a video supposedly having Dr. Gupta with CNN endorsing this product. It was AI produced and he never did it. It needs to be taken down.
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Stop the censorship
As long as you aren't allowing me to post comments I am not interested in your ads or anything you are selling and I will get my news elsewhere, People are noticing your pro Trump censorship. Stop censoring people for no reason. You claim that you don't censor, that is a lie.
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when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
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AOL desktop gold fonts and text
AOL Desktop Gold fonts and text are messed up, the font and text is different from the general tab window. Already adjusted to default still letters are not good and they squiggly.
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AOL - Please reach out to people before deleting their emails!
I recently logged onto my father's email to look for something important we needed on his behalf. Now, mind you, I don't really remember the last time I logged on for him. However, when I logged on the other day, all of his emails were gone.
AOL did NOT reach out to my mother or I, even though both of us have our phone numbers and emails on the recovery methods, so they should know who to contact.
Instead of deleting memories, important documents, etc, how about AOL makes a new system, like an archive? Or perhaps maybe reaching out…
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Stop blocking and Shadow Banning editing and deleting people's accounts
The new thing on AOL is to say your post has failed to publish which is another way of blocking since they're tired of Shadow Banning
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Trying to fix problem
Re case 29751030. Unable to post comment, always rejected and they are not vulgar. Also, when I post a comment and someone reply’s I am not able to reply to their comment
How can I correct4859th ranked -
ASTRA GEM
FIX THE GAME SO APERSON CAN PLAY MORE THEN 1TO 6 GAMES
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Custom Change for System Mechanical
Leave the user have the choice to empty his Recycle Bin, NOT to have it premade for the user by System Mechanical
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2 factor authentication blocks access to email account
Make 2 factor authentication optional! Since it was imposed, my wife can't access her account because she can't get a verification code because the mobile phone # associated with her account security information is obsolete. Numerous telephone calls and chats with AOL have been unsuccessful in updating the security info even with a subscription to AOL Live Support Plus which I will now cancel. Her account is now useless.
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Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
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chat muted for no reason
I logged on to play spades and found that I am muted. I do not talk in games other than to say "hi", "gg" (good game), "nn" (nice nil), or "npp" (nice play partner). I have played this game for over 10 years! There is no support or explanation for this offered. How do you fix this? Does anyone review muting for legitimacy? This was likely done by someone who lost a game to me. How is this fair? You need to do BETTER!
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