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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12721 results found
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APP ISSUE
I was using the app just fine and when I had to change the password on all my accounts the app would not let me sign in to any of my accounts at all. It started on the mail screen, gave me the option to sign in, and then when I tried to sign in, it went right back to the mail screen without letting me sign in at all. I was on the phone with AOL customer service and we tried EVERYTHING and nothing worked.
5072nd ranked -
Daily Horoscope
Hey AOL, if you're gonna list something as DAILY, then that's what it's supposed to be...DIFFERENT EVERY DAY...not daily duplications. Stop running the exact same horoscope two and three days in a row. By doing that, it makes even true believers in the star signs skeptical of what you've printed.
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Why have all of my personal folders disappeared?
pretty simple, what di you to with all of my SAVED items???????????????????????????
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when continue reading option was clicked its juts going back to the same page and the whole article wasn't showed
continue reading option has an error and doesn't show up the whole article
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Get rid of passkey
I forgot my password, cant login to my recovery email. I need help logging in
2857th ranked -
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT!! I do NOT WANT BENDINGSPOONS GATHERING ALL MY DATA, AND YET A DORMANT ACCT ,A NAMEON A PAGE BLOCKS ME FROM CANCELLING AOL! AND CUSTOMER SERVICE IS HORRIBLE- HAVE MADE EASILY OVER 25 CALLS OVER THE SPAN OF A MONTH, ONLT TO BE PASSED ON, HUNG UP ON REPEATEDLY, TOLD I CAN'TCANCEL OR REMOVE THE SUBNAME OF SOMEONE I NO LONGER EVEN KNOW! I WANT TO CANCEL MY OWN ACCT…
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Please stop all
Please stop all of the spam emails coming in. They go to my spam folder but I still get 40-50 a day. It's ridiculous. No other mail provider has this problem.
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Your delete all button needs to actually delete ALL. I have too many emails to scroll through them all.
See above. Your delete all button needs to actually delete ALL emails. I have collected 247,000 emails over the past five years. Scrolling to delete them all will take hours. There has to be a better way. Also, you need to have it in settings where you can designate all emails older than one month or one week to delete. Then it would never get to be such a big problem. I know this can be done. You just need to write the code. This setting exists in gmail. You need to come up to speed and have this setting.…
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Profile photo displays blurry, fix it.
The last time I changed my profile photo it displays blurry. Put the original photo back in and it's blurry. I don't want to talk to yo
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Signature Line with Logo
I was not able to create a signature line with a logo.
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Called the 800 number and the voice bot has a terrible hitch in its speaking voice.
Made it difficult to follow. Better check the system.
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really annoying that the sidebar advertizing interupts typing in the body of an email. Using firefox.
Please fix this obviously bad behavior.
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AOL E-Mail Attack Ad From Abner James Hacks my MacBook Pro
This is the text of FEEDBACK which I gave to AOL today, 07 APR 2026:
When I checked SPAM on my tap.h***@verizon.net account today I saw a possible interesting item at the top of the list. It was FROM: Abner James SUBJECT: Ad Maryland: 55+ ....
Clicking on the Subject brought up about 20 tiny warning windows followed by a screen which had about 5 windows purporting to be from Apple Security claiming that "Access to this Mac PC has been temporally suspended." I was to call Apple at +1 (844) 681-5838 for manual verification to unlock the PC.
My…
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When will AOL get around to fixing the functionality in Comments?
AOL should already know. Enough people have already complained.
1846th ranked -
Give tech support the tools to fix problems. All they do is say how sorry they are and they can't help,
EVERY Comment, Reply to a comment, and Appeal that I make is Rejected. Appeals are rejected INSTANTANEOUSLY, so obviously they are not considered at all. I have NOT used ANY offensive language.
5072nd ranked
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