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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12619 results found
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Notifications and Comments is still not working. Scrolling through thousands of comments to reply to one is ridiculous.
Thousands have already described it. AOL's IT department knows the problem but ignores it.
2829th ranked -
stop running ads that lead to malware
there is an ad that looks to be related to Yahoo saying you have 3 new messages, if you click on it the screen fills with warnings about a virus infection with options to click to remove - obvious malware - and the windows controls are hidden so you can't close or navigate off. Norton flagged and closed it.
5018th ranked -
AOL will not save my contact list for a specific group. I create the list and once I leave AOL and come back the list is not saved
AOL will not save my contact list for a specific group. I create the list and once I leave AOL and come back the list is not saved
5018th ranked -
Stop the large ad at the very top of the homepage
Every time you decide to put the large ad on the top of the homepage it shifts the whole page down. Then I click on an article in the news feed and come back to the homepage to find more stories and the page reloads to put the ad on top just as I am trying to click on another story. It is maddening. Stop putting ads on the top! It's bad enough that you have moving ads on the sides to distract as I read, I don't need this **** dropping the page down.
670th ranked -
Block Senders
AOL settings for "Security and Privacy" has a feature called "Block all senders except contacts". When enabled it says, "block all senders except contacts. You will not receive messages from senders who are not in your contact list".
Note that I have saved in my AOL account, a list of specific, contact email addresses that pertain to my particular interests.
I want AOL to know, the block senders claim as noted above is NOT TRUE.
When I ENABLE this feature, I receive email messages daily from senders who are not on my contacts list.Today 11/25/2025 these emails appear in…
1823rd ranked -
5018th ranked
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I do not want aol advantage please return to my plan that was the OLD AOL
RETURNING TO OLD PLAN- I DID NOT WANT THIS PLAN
5018th ranked -
Permit AOL members to post (screened) articles on an AOL bulletin board.
Permit AOL members to post (screened) articles on an AOL bulletin board.
5018th ranked -
Use recent photos in news stories.
For example you have a picture of Bill Clinton from when he was in his forties and any GOP person looks like they have come from the grave. You are so biased that I could throw up!
5018th ranked -
block all the spam emails you are putting in the Junk folder of my email address
block all the spam emails you are putting in the Junk folder of my email address and report the spammer(s) to the url's hosting providers and the authorities. Don't make me friggin do it--YOU do it. Also block both the root directory and the ever changing sub directories. You should be able to write code to do these things!
2829th ranked -
fix moving emails
when moving my emails to an assigned folder, the email stays in my new emails. but if i delete the emal, it deletes from my folder also, therefore the email is gone
5018th ranked -
For the past few days I have been having trouble with the AOL news feed. The pictures/photos are there but there are no words. What is going
Get your act together AOL!!!
5018th ranked -
Terrible SErvice
I have been without service for 11 hours- Supposed to get tech call case #31365203- no call received- killing my business- NOBODY AT AOL CARES!! HELP!!!
5018th ranked -
Allowing Me...Once Again...To Comment On AOL News Articles. I Follow The Rules. Now I Get A Prompt: Sign Up To Post. It Does Not Advance.
I Was Able To Comment On AOL News Articles With No Problem Whatsoever. Now...Out Of The Blue I Am Unable To. WHY?
5018th ranked -
2829th ranked
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How about not letting dangerous ads seize your computer when you attempt to delete the said Ad
Here's the rub - There is currently an Ad from a "Peter Parker" regarding Senior Benefits in my email that seized my computer. When selected to delete, it seized my computer bringing up pages that looked legit, but weren't. My suggestion to AOL is to disallow this scenario.- someone could have a really tough time because AOL apparently allows this type of thing. Thanks for considering a fix.
5018th ranked -
Your home buying tips are very helpful, but I’ve always wanted a pro and con on not using a realtor to sell my home, and save the commission
I’ve always wanted to learn about the pros and cons of selling our home without a realtor, and save commissions. Now, I hear there are possible negative exposures, but saving 6% on a $500,000 is $30,000. So, knowing the potential exposure, knowing how to mitigate that exposure could be helpful. Also, what number and percentage are sold without a realtor, and how many of them resulted in no negative effects. Can exposure be mitigated with cash sales, or using a knowledgeable person in title insurance to mitigate exposure.
5018th ranked -
Fix my email
Fix my email! I spent over 30min on the phone with an AOL representative who did not resolved issue. Anytime I open an email with a hyper link and click on it, it says "web page not available..." I can only open email hyperlinks by going to basic.mail.aol.com in my browser-not on my AOL app anymore.
5018th ranked -
5018th ranked
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2 step
STOP needing code via 2 step verification to access email. IF 2nd party needs code from 3rd, 3rd from 4th, etc; never access goal. If 2nd needs data from 1st, impossible infinite loop. 2 step verification should be option, customer choice; NOT required. Thanks for phone tech agent help trying work around.
1032nd ranked
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