AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12721 results found
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Pop-up notifications no longer available when someone "likes" or "replies" to your Comment
Have already spoken to Tech Support about this issue; but was informed they don't have the capability of correcting this issue. It would have to be submitted on this Feedback feature. These pop-ups help by allowing you to go to notifications and read replies or see "likes" to your comments. Although the Bell Notification feature works, the pop-ups assist users during real time activities.
If other customers don't care for this feature, it would behoove AOL's IT gurus to provide an option to toggle the pop-up feature on and off.
1046th ranked -
Put the descriptions back in the aol.com tops news stories. It lists 5o or so pics with no description. annoying
Put the descriptions back in the aol.com tops news stories. It lists 50 or so pics with no description. annoying. Used to have it, but recently removed. Who wants to look at pics when we don't know what the heck it is about?
5072nd ranked -
2857th ranked
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Your current interface only works in Chrome. It is not displaying in FireFox. Fix it.
Your current interface only works in Chrome. It is not displaying in FireFox. Fix it.
5072nd ranked -
mobile app does not work with new samsung s 26 phones. Try again later is given even after successful two factor identification
mobile app does not work with new samsung s 26 phones. Try again later is given even after successful two factor identification 3 hours on the phone and they cant fix the problem.
5072nd ranked -
**** non-stop
Since AOL doesn't give any help in cleaning out **** emails in SPAM – it's not possible to click on one to stop sending them – I'm going to move all my emails to gmail.com. I've never encountered a **** email on gmail.com. They just keep coming, in fact they're increasing in daily number. When I finally bite the dust, someone in my family could possibly find them on my AOL account and wonder, "WHAT was Dad/Grandpa/Great Grandpa into!" What a legacy that'll be. So... so long to AOL.
5072nd ranked -
contact list can't delete it's coming back
can't delete contact list / when tried to delete it's coming back / tried in basic email /new version and in different browser
- it's show the contact name is no longer available but showing in the list5072nd ranked -
What's with all the Woke stuff?
How about some balance? Enough with the 'Woke' articles - I suspect that about half of your customers are conservative and you owe them an equal platform - I've been on AOL for decades but I'm considering another email platform if you don't correct this
5072nd ranked -
I have a fingerprint identification device to use for verification. I'd appreciate being able to use it on AOL.
I think it's self-explanatory.
5072nd ranked -
Don't reject an appeal out of hand 60 seconds after submission.
Appeals have become meaningless, especially when the comment addressed is totally without fault.
2857th ranked -
I want to remove banner emails that appear in new mail.
I am getting ads that cannot be removed from between my new mail - they come about every to emails.
5072nd ranked -
Stop the annoying and intrusive screen interventions aimed at selling me more **** that I don't want or need. Otherwise I'm canceling my AO
Stop your latest intrusive and locking up my screen with services and add-ons (esp. security offers) that I don't want or need!!
5072nd ranked -
Stop the disgusting, misogynistic “This celebrity in a revealing outfit” headlines!
Stop the disgusting, misogynistic “This celebrity (always female) in a revealing outfit” headlines! They are rapey and disrspectful to your entire audience.
5072nd ranked -
Unable To Leave Comments
I am unable to comment on articles on the AOL carousel for 72 hours now. The comment button at the end of a news article turns gray when I click on it instead of opening comments and a comment box. Hope you can fix.
12459th ranked -
PROBLEM ACCESSING COMMENTS...
EVEN AFTER CLOSING OUT AOL AND GOING BACK IN, EVEN AFTER REBOOTING COMPUTER...WHEN I CLICK ON SEE COMMENTS...NOTHING HAPPENS. WHAT'S GOING ON AOL? WHY IS IT YOU CONTINUALLY FIND IT DIFFICULT TO GIVE YOUR CUSTOMERS WHAT THEY'RE PAYING FOR? YOU FIX ONE THING AND ANOTHER CRAPS UP!!!!!
5072nd ranked -
AOL Website Comments
I am unable to read and make comments....I cannot open the comment section
5072nd ranked -
Hmmm...how is it that you take my money but, for some reason, I cannot view, let alone post to, comments???
Hmmm...how is it that you take my money but, for some reason, I cannot view, let alone post to, comments???
5072nd ranked -
Recovery of lost "Saved Email"
I have been a subscriber of AOL since 1994. On October 30, 2025 I discovered that every "saved Email" on my master account "jjcshndrsn" and additional accounts, "buttnercreekhome", "hndrsn0221", "hndrsn0517", "deapilot", "usmc094418" and "gs13step10" was gone. I was shown no saved massage. AOL tech supporter "Roxy" was unable to recover anything. I am requesting support from any AOL technician to recover my missing "saved Email". James J. Henderson
2857th ranked -
Fix the comment section and the email notifications or I am leaving.
I have spent quite a bit on being here on AOL for over 20 years. If you won't improve the site this soon after purchasing it, Bending Spoons, I will be leaving to a new site and so will tens of thousands of others if not more!
5072nd ranked -
Remove the censorship or at the very least list the words that get posts rejected.
Stop being a biased news place and post some positive things rather than attacking articles on Trump or republicans and stop favoring non Americans more so than Americans.
5072nd ranked
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