AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12466 results found
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AD free mail
I purchased ad free mail and still ads are popping up on my mailbox. Kindly fix this
4951st ranked -
Spam Limits
Currently, you limit blocked spam addresses to 1,000. This is not enough. Please remove this limit. Also, please allow blocking of domain addresses not just full email addresses. I get hundreds of spam emails from the same domain address but have to block them individually. Please allow blocking of domains.
4951st ranked -
HARD CORE ****!!!!!!!!!!!!
AND AGAIN, LAST NIGHT 60 AND TONIGHT 40+ HARD CORE **** SITES ON OUR SPAM PG.....WHY WHY WHY IS AOL WELCOMING THIS GARBAGE AND WHY CAN'T I REMOVE THEM ANYMORE?????????????????
4951st ranked -
Verification code not sent
You've allegedly sent some 20 verification codes to my mobile, but NOT ONE has arrived. Thanks for blocking my access to my account in Firefox and for never responding to my email. Your service is the pits.
4951st ranked -
Pogo games/AIM/Chatroom
The masque games are not the same as Pogo games. The pogo games were so much better and more entertaining. Also, bring back the AIM and chatrooms. You would have more members joining, I can guarantee. In the game chatrooms, people talk how the classic pogo games, aim, and chatrooms were so much better.
4951st ranked -
Advertisers aren't getting their money's worth; you target the wrong people!
I am a WOMAN who lives in an APARTMENT. I have no need for many of the services I receive paid advertising emails for. Since you collect info from browsing history, I would assume you have statistics on your members. As someone who owned a media business for 40 years (now retired), and AOL being a pioneer in the online industry, I would think you would have a better grip on targeting who receives which email blasts. I don't need erectile dysfunction medication, Ukrainian women, kitchen remodeling and a whole host of other wasteful ads.
4951st ranked -
Many UNSUBSCRIBE LINKS on unwanted types of mail don't work
Having owned a media business for 40 years (now retired), I know that proper procedure for any email advertisements should have a working UNSUBSUBSCRIBE link. Many of the advertisers you accept do not have a working link. My browser or my internet service (Spectrum) will tell me that the page is not secure or that it's not safe. Inexcusable for a company like AOL. I've been with AOL since its inception and find it ridiculous that you don't check on these things before you allow paid email blast to post.
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Fake Ad on AOL, related to cure for dementia with Dr. Ohsumi
On June 9, 2026, I saw an ad on AOL that promoted a new, simple method for preventing dementia. I clicked on that ad, and got into one of those long videos that go on forever, before they tell you what the product is. This one featured a Doctor named Ohsumi. I watched the video until the end, and saw that they were selling a supplement that was supposed to help prevent/cure dementia. I checked further about this product, and it turns out it was a fake video -- there was no Dr. Ohsumi, and the celebrities in the ad…
4951st ranked -
Ads are not email! It's not enough that you put every form of ad AROUND my screen? Now you put ads IN my inbox???
Ads are not email! It's not enough that you put every form of ad AROUND my screen? Now you put them IN my email in-box. The more you do this, the less time I spend on AOL.
4951st ranked -
Kill the extra ads
With all due respect I pay for the privilege of using your service (Gmail is free) I shouldn't have to pay more to have a "new mail" screen devoid of ads. Kill the ads or lose this long-standing customer of your service
12205th ranked -
AOL Website shows needing to update payment method even Card and Billings are up to date.
On Welcome screen of AOL Desktop Gold a notification says I need to update my payment method even though it is up to date, both MOP and Card on file. it is not only shows on AOL Desktop Gold but also in AOL website itself
4951st ranked -
PLEASE restore the ALPHABETICAL SORT (A-Z) capability function for NEW MAIL
The above "improvement" is self explanatory. Sorting by date - whether newest to oldest or vice versa -is very often not as useful as the ability to sort by the sender information ALPHABETICALLY, Both types of SORT functions are useful at various times but why did you eliminate the ALPHABETICAL option. If the number of options is limited why not have one of each - one by date (NEWEST-OLDEST OR vice versa and one alphabetically (A-Z)
4951st ranked -
You can improve AOL by returning to the original AOL system. I will AGAIN delineate the drawbacks of this 'new' system.
New AOL is difficult to navigate, deletes messages automatically withour specific command, hard to read on line, NOT USER FRIENDLY. And AOL does NOT respond to my suggestions or improve the system. Please allow use of the old system.
4951st ranked -
getting support
You people are impossible to contact!!!! I've been trying to sign on for days with NO LUCK!!!! What the **** is going on??? Call back# 603-837-7072
4951st ranked -
contact editing
I was unable to add or edit a contact or contact list. When I did edit & hit save, I got an error message "unable to save" I spoke to Alpha & he set me up with AOL basic, where I am able to edit contacts
4951st ranked -
Lose the 2nd ad in email overview area.
Lose the 2nd ad in email overview area. Very distracting and makes me want to find a new email system.
4951st ranked -
4951st ranked
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Please STOP yourselves from inserting a SECOND ad banner hovering six lines down WITHIN my email.
Hello - AOL member since 1993 here. I don't mind the ad banner above my email, but the SECOND ad banner hovering six lines down WITHIN my email is TOO MUCH. It's invasive, obnoxious and presumptuous, and I don't think I'll be able to tolerate it for long. Please REMOVE it.
4951st ranked -
What happened to the security questions AOL
https://photos.app.goo.gl/GGyyUjqCV39s8x9Z6 I lost access to my account and after a very long time of trying everything to get back into it I finally got some good news! And it was definitely listed in my other account but I still couldn't use it because they gave no option to update a password. And then I got another email stating that email address didn't exist anymore, weird considering it was in my main account. I feel like it all could have been avoided had they upheld their promise of security and actually used the security questions! Do better AOL. (!(The link is…
4951st ranked -
hard core ****!!!!!!!!!!!!
AND YET AGAIN, LAST NIGHT 50 **** SITES AND TONIGHT ANOTHER 38 TO DELETE.....I CAN'T GET ONTO DOWNLOADING MY PICTURES OUT OF MY CAMERA YET THE **** JUST KEEPS COMING.................WHY?????????????
4951st ranked
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